If you need windows in your home I highly recommend Zen Windows. They did a phenomenal job. Every…read morestep from receiving a quote to installation was easy and James was never pushy and laid out all of the options. We choose a coating that reduces the UV inside the house and it is noticeably cooler. The installers were fast, curtious, and cleaned and vacuumed when they were done everyday. We did a lot of research and I am so glad we chose zen.

I had seven windows installed a a few weeks ago and just ordered more. Luke is great to work…read morewith...very responsive and professional. The installers were wonderful as well. They were efficient, professional and cleaned up as they went along. You can't beat their prices or their service!

Had windows done scrap years ago, they did an awesome job…read more Just had them do the siding and while they did do an excellent job replacing tyne gutters was never the plan. They completely removed and disposed of the gutters due to a mistake by the siding crew and somehow I had to pay for the gutters to be replaced. If they had manned up and paid for there mistake it would be a 5 star review. My having to spend additional unplanned on funds for their screw up is why it's only 3 stars.

We couldn't be more thrilled with our choice of Thermal King to replace our windows. After a couple…read moreother bids from well known companies here in Omaha we found Thermal King to have a superior product and price. Thermal King made the whole process easy and we never felt pressured to purchase. We have had renovations done before but I must say that the installation and installers were first class, prompt, hard working, and respectful. When they pulled out of our driveway the only thing they left behind were beautiful windows! Thanks Steve, Eric and your crew for making everything go smoothly!! We would and will recommend Thermal King to everyone.

I had the best sales rep, Kyle Hankins. He was knowledgeable and emotionally intelligent. He was a…read moreno-pressure salesman. Unfortunately, I did not end up buying windows from Renewal by Anderson because I needed to prioritize other projects. However, I am saving Kyle's contact because he's the person I'd want to work with when I'm ready to purchase quality windows.

My experience with the salesman was fine. He was friendly, knowledgeable, and didn't feel super…read morepushy. However; their prices are absolutely absurd. The quote we got from them--for replacing 2 doors--was 34k! We ended up getting more quotes as we felt this was absolutely too much to spend on a front door and back door. Other quotes we received did not even come CLOSE to the price they were trying to charge us. We ended up getting the work done for 6k!! Lastly, when I reached out to our salesman, informing them we were probably going to go with a different company and even told them of the other quotes we received I got no reply, no secondary offer, nothing. Do your research, get more than one quote!

Nice salesman that is pleasant and not pushy. and he follows up. He would be a good representative…read moreof any company.

I called to get info about ordering a stationary window, The guy so rude, hangs up the phone while…read moreI am asking a question!

An excellent customer experience final and result. All the silly complaints on here about the…read moresales process, come on folks it's their job, get some thicker skin. They had the best price and the best terms, can't beat that. Delivered 8 large picture windows in 6 weeks and installed in half a day. The installation team was excellent, amazingly clean, efficient, and friendly. A++ experience. If you want great quality, great price, and payment terms Window Nation is the choice. We will be using them again for a few other windows that will need replacing over the next 1-2 years.

Look, I know everybody has different expectations and experiences, but seriously, you're making…read morecapital improvements to your home. There is going to be some mess; remember, omelettes only happen when you break a few eggs. Our experience with Window Nation deserves all the stars. From our sales visit by Esau (on a Saturday, no less) to the numerous communications regarding the status of our order, manufacturing, and delivery, to the actual install, the turnaround time was less than four weeks. What's not to like? Here's what we got: *Financing with some friendly terms *A total of 8 windows ordered *Borders/frames that matched our existing colors *Consistent, clear communication *A firm install date *A crew of two to remove, install, and haul away Here's what we expected: *All of that above Our eight, double-hung windows (doubles in both front windows) were installed cleanly and quickly and Matt walked me around each window to make sure I was satisfied with the work. No, it wasn't 'inexpensive' but the value will well outpace the investment over time. When I was moving furniture/blinds in preparation, I could hold a match near the old windows and watch the flame dance. Now? No movement, none. Drafts, be gone! If you aren't going to do the work yourself, then find a good provider. Window Nation delivered on everything we expected, and that's really all we can ask. It ain't going to be free, and if it was, then it would be cheap, too. This is fine product and solid workmanship coupled together to make a real upgrade to our home. The only individual that was less than thrilled with our experience was the dog, who runs this house anyway, and she had to be squirreled away while the install happened. Outside of that, great experience!

This review is regarding our free estimate…read more We had seen the kiosk at Sam's club advertising free estimates on household services and repairs and had previously been told by a friend that our siding would probably need to be replaced within 5 years due to an issue we were experiencing. We figured it would be a good idea to get a quote and find out how much of an expense we're looking at so we could start setting aside some money. I got a little scared when not only did we get two confirmation calls, but also a third 'day before' reminder call where the caller then transfered me to a manager to double confirm. I had to promise that both homeowners would be present. No surprise that our discomfort increased with each call. We were ready for a HARD SELL, but let me tell you.... it never came. Nathaniel called to tell us when he was on the way and asked if it would be OK to show up a little earlier than our appointment time. Sure thing. Thanks for asking. He was very polite and also told us what kind of vehicle he would arrive in so we would know it was him at the door. When he arrived he did a walk around the house with us to hear our concerns. He explained that the issue we'd been having was NOT at all related to our siding and that it's an easy fix for a handyman, and in fact too small of a job for Alenco. He then proceeded to give us a masterclass on siding and explain exactly what kind we had, what maintenance (things like caulking) we ought to be doing and how frequently. He also told us we would get another 25+ years out of our siding if it was upkept. Guys, we're newbies here. He could totally have told us a tall tale and suckered us into some huge expense we didn't need. He was so nice, and never once gave us even a hint of attitude that we had wasted his time. I would recommend Alenco's estimating services to anyone.

DO NOT USE THIS COMPANY! I spent the last week trying to get a valid bid from Carl from Alenco. It…read morewas the most unprofessional experience of my life. He actually gave me a bid on a yellow pad then expected me to accept that as a formal quote. He refused to give me documentation and warranty info. There is still one item I don't have the model number on. If the quote was this bad I can only imagine how bad this project would have gone.

This review is to educate the puplic of service we received from Pella Windows and Doors Co. in…read moreLenexa, KS and not the end product. The installation of 2 french doors, 2 sets of casement windows and a small kitchen sink window that was to take 3 days to complete resulted in 3 months and 2 days of scheduling nightmares and blunders of workmanship. The sales rep and carpenter installer were present in our home when a beginning date was set. A week early the coordinator called to say they would start the next day which we agreed to. As things progressed, painters were not ready and then the installer had booked the same date elsewhere which meant we were bumped back, one of many to follow. Below is a list of errors during the installation once it finally began approximately 1 month later. Pictures to follow. *End of third day of installation, installers noted 1 sash was dented, weather stripping was short on 1 french door and short 2 pieces of casing trim on a door. Screen door handle was installed backwards. Installers stated all were to be taken care. *Couple days after the first install attempt, we noticed almost all of the casings had streaks in the stain where there was starting and stopping spray marks. 8 pieces in all were to be replaced. *Strips of wood in framing on exterior between window casings were left unstained and sealed, exposed to weather. * When sash was replaced it was replaced with an 18 pane instead of the original 6 pane. Weather stripping brought was not right length so no attempt to replace that day. *Kitchen sink window was not built up and supported with framing and barely hanging on with thin finish nails with large gaps between the trim and existing frame. *When attempting to replace 8 botched stained casings, the installer framed 2 small, Non-Pella windows that were to be completely covered with new kitchen cabinets. The original 8 defective stained pieces remained intact. When trimming the last french door of the 2 missing pieces, mitered corners had spacings revealing the wallpaper behind and unstained cut edges. Still no replacement for weather stripping on french door. After numerous rescheduling all work was completed. Two letters were written in which we detailed all the above to Pella, stating our frustration and that there should be some sort of compensation for the $24,000.00 requested, paid in full amount at contract signing. There first response was offering $100 gift card in which we had already made it clear that we were not using Pella again. We originally agreed to $1,000 but we were asked to sign a Good Will Agreement stating we would not post any comments on social media and the document was unclear as to whether any warranty of products or installation would be honored. Upon speaking to a lawyer, he advised not to sign and that we were not requesting enough, without mentioning any compensatory damages for lost work or rescheduling of our other contractors. We rejected their final offer of $1,000 and choose to send as many negative reviews as we can, warning other consumers of Pella of Lenexa.

I'll update this review when I FINALLY receive the last of 4 window units. And the tone will change…read morebased on the total outcome. Service BEFORE the sale is great! HOWEVER, Follow-up, project management, communication, requests for someone to talk to at the factory, the ability to identify a problem and act on it... are woefully inadequate. And from the looks of other reviews, I'm not alone. 8 weeks became 10 weeks became 13 weeks became 17 weeks. As of today (12/6/18), the last of 4 windows (that's right, FOUR) is now scheduled for 12/31. I have zero confidence in this date and am now storing the windows delivered, in my customers basement. My suggestion would be to stop selling products you can't fulfill, and stick to selling what you can. 1/26/2018 update. The final window arrives from Pella/PellaKC on 1/7 - total order to delivery time for this was 21wks and 2 days. Unit was installed a day later along with the cold weather that is typical for a KC winter. Trimming out will be slow due to the cold and because I have another critical timeline project that started - also in 1/7. Nail guns don't like the extreme cold, PVC trim cracks when driving a nail they it. My hands and feet don't tolerate the cold either and warm-up breaks are necessary. And although all this is true, Pella doesn't seem to want to pay for lost time and additional time incurred, and loss of use / beneficial use of a portion of my customers home! In addition to the cost of the late unit, I would like my time reimbursed. How do I make them listen??? #PELLA look for my reviews of Pella in other places on the internet.

I have been working with All Weather Window and Doors since 2018. They have now installed all the…read morewindows in my house, my back porch slider door and my front door. While the quality of the products is excellent, what has kept me coming back to them is their fantastic customer service. They come when they say the will, and everything they installed has been absolutely perfect. I have used several contractors over past few years whose work has ranged from awful to acceptable and it is so refreshing to work with a company where everything is just done right. Windows and doors are big investments and I am glad that I went with these guys for my purchases.

The family owned business is well run and could handle our higher maintenance custom order. We put…read morein a new back door off of our Kitchen with a small mechanical dog door on the bottom. The paint on the out of the door and the inside matched and everything was seamless. The cost seemed very fair for the quality that we needed in an exterior door. Now, the company is not the fastest so if you are looking to do a quick kick on your project you might find someone faster. Basically the cost of a better deal is dealing with their time schedule of when they can get to you. Since they provide quality at a reasonable price, call early and get started with a meeting and education of your options. We had Keven; he's nice, not pushy and but wants to fully understand what you're looking to do. Happy customers, like us will be repeat customers.

We had three new windows put in by Champion Windows. Mario and his partner did a fantastic job…read more Both were very personable, knowledgeable and worked quickly. Our windows came out better than we expected. We ordered the triple pane for better insulation. Mario was very professional. We have had the best experience with Champion. They came out and measured then kept us apprised via e-mail and texts on the building process. The windows are high quality and have added curb appeal! Need windows......CALL CHAMPION!!!

Sunroom never was installed correctly. Champion designed it, drew it up and built something…read morecompletely different. They've refused to for over 10 years to do anything about it. Sunroom had several leaks over the years which they attempted to address by letting some 3rd grader with a caulk gun slop silicone sealer all over the glass, the frame, and anywhere else they could possibly slather it and not care to make it look professional. Recently had the glass in the two doors replaced as their seal was leaking causing the doors to fog up inside and look cloudy. The glass was placed under the warranty plus the price of a service call, and again they slopped black sealer all over both glass doors, damaged the interior pull handle by knocking the paint off it and walked away because they lack integrity and will never take responsibility for their workmanship. The sunroom is not mine, it's on my mother's house and she's fought this company for well over a decade and now that she has cognitive issues at 87 years old I have to take over. Stay away from this company, let them fail.

PTG responded quickly to my call. Matt came the next day to measure and take parts he needed with…read morehim. He did the job as requested. I am satisfied with the work. Thank you.

Three times Matt stated he would come by and provide a quote. Three times he was a no show…read more Then, I learned this is the same company that my husband had contacted the month before and never received a response. After I contacted him saying we found someone else to do the work, he apologized and offered to do it for "cost only." No thank you Matt, we have no idea if you will show up and do what you say you will because not once have your actions matched with your statements. My recommendation is to go elsewhere.