I went in a few weeks ago to renew my license, I got there shortly before they opened and had the…read moreusual long-ish wait (but the people watching was pretty great, not as entertaining as at Walmart but not far behind!) The actual renewal process went pretty smoothly and quickly. A few days later, I received a letter in the mail... "The photo taken does not meet our quality standards, we need to retake your photo. The service is free." Okay, couldn't they determine that at the time the photo was taken so I wouldn't have to return?! Sure, it's free but my time isn't. I returned today, Wednesday, around 10:30AM, the wait wasn't long (there wasn't a line at the check-in desk) and once I was called, it was a quick process (although the service person was seemed preoccupied.

I went in earlier this week to renew my driver's license. I scheduled an appointment in advance and…read morecompleted the application online in advance. I was in and out in under 30 minutes and that included renewing the tabs of my two cars. I didn't even know that was something I could do in advance so appreciated that convenience. The person who helped me was so friendly and helpful. My husband had the same thing going on that day and had the same very positive experience. The front desk person was also friendly. DMV is not a place to dread anymore!

I passed on my fourth attempt and the examiner was so nice and friendly! Her name is Lexi and I did…read morebad on the parallel parking but I still passed! At this location in particular, whether you pass or not depends heavily on the examiner.

Taking your drivers test can be nerve racking, weather your coming from a new state as an…read moreexperienced driver or a new driver, but at this location I can guarantee that you'll be in good hands and feel comfortable along the way. Check in was easy for a road test you just drove up to the window around back, staff is very friendly which makes the process of going to the Dmv just a little bit more pleasurable! Also third time is a charm

Woah, I never thought I'd want to leave a 5-star review for a DMV. To avoid the usual pain I make…read moreappointments at the Midtown location and that's been alright but today I was in the Richfield area and stopped in without one. The person at the front desk verified I had everything I needed and gave me a number. I waited my turn and then was done within 5 minutes w friendly service throughout. DMVs can be pleasant!

Very chaotic method of operating. Ticket system up until 2:30pm and don't even bother walking in…read moreafter 2:30pm despite operation hours being until 4:00pm. I got here around 11:45 and Waited for an hour before I gave up and walked out. Could be a staffing issue that causes the long waits since there are very limited things you can even do at this location. If I could just upload docs online and avoid it all I would! The folks that do work there were at least nice.

I have such mixed feelings about this DMV…read more First parking is difficult. It's in a strip mall and to ensure the other business having parking for their customers most of the upfront spots are reserved for each companies customers. The lot is always full! Had to circle a few times before getting a spot. Second this location looks a bit different than any of the others I've been to. Looks like a pop up. You walk in and take a number but it is crowded so it's hard to even see that that's what you need to do and it's weird to approach because you have to squeeze between people being helped at the counter to grab a #. Third - No privacy at this location. When you approach the counter you are elbow to elbow with the other people at the counter (especially when people have 2-3 people approaching with them) also the seats for people waiting/standing is tight- less than 10 steps between the seating & counter. Also I was a bit concerned they don't really have those tables with the pens connected like other locations, they have one table with forms and you just fill it out however you can. It's packed so there's definitely people sitting around that one table. You can fill out the forms online ahead of time, which felt a bit more secure. The man sitting next to me had his form on his lap which displayed all his personal info including his ssn. Forth - when I first walked in they just called #14. I pulled #46. I thought I was going to be there all day with how crowded it was. I even thought about leaving to grab food and coming back later. I went outside for a bit then came back in stood until a chair opened. For the most part they were calling the numbers fairly fast. They would call a number 3x before moving on if no one responded. Some people needed Spanish speaking reps and most of the reps did not speak Spanish so they would wait and kind of go up one after another even if their number wasn't called yet. Again small location I could hear some of the employees complaining to each other what kind of services they "weren't" dealing with that day, which added an extra level of unprofessionalism to this location. I know they didn't care that we could hear but still. I waited about 35ish minutes for them to get from #14-46 which isn't as bad as I thought it would be. They were able to scan my ID and pull up my forms, I had to take a pic. There were people walking in front of me while the rep was trying to take my pic and a man even stopped to stand partially in front of me- no type of awareness to what was going on. I'll say I'm somewhat impressed with how fast (considering) things moved along but everything else here was a no for me.

SO efficient! I used to hate coming here (and still hate going to other DMV locations), but they've…read morereally improved in the last few years. I came in on a Friday morning, and immediately took a ticket with a number, and was 16th in line. My number was called in less than 5 minutes. The nice gentleman that helped me was both efficient and friendly. He was able to help me update tabs for 2 vehicles (one that also needed new license plates) and updated registration for my boat. I was in and out in less than 20 minutes! Congratulations - I'm totally coming here next time I need DMV services!

We had an appointment for my son to take the knowledge test. It was fast and easy but we were not…read moreable to get his actual permit.

Everything was good except the security man behaved with us badly,…read moreAm mother with 3 children 5 yrs 3yrs and 1 yr, and the second I step the door, the security man start yelling, and he cause me stress. And am worry he will do that to mother's...

Who is the ghoulish, unpleasant woman who sits in the box in the lobby? She is obnoxious. I asked…read moreher what floor the DMV was on and her reply was, "You need to be aware that we don't call it the DMV anymore." Seriously?

I got divorced & had to get a new B.C, Real ID & Title change. The system was down for the ID &…read moreTitle change. REBECCA helped me with my B.C. In the meantime, the system came back on. REBECCA helped me with all of it & I was she was able to complete EVERYTHING in one trip! REBECCA was WONDERFUL!!! She was very soft spoken, patient, thorough, time efficient.....I could keep going. I can't thank her enough!!! I hope they recognize her for the AWESOME job she did!!! THANK YOU SO MUCH REBECCA!!!! Sara Johnson

8 1/2 minutes from the time I walked in to the time I walked out with my renewed drivers license…read more Didn't have time to fill out any forms so they just pulled up the information from my current license. Even got to pick which picture I liked better. The person I dealt with was very kind, professional and patient.

Friendly helpful staff. Life-changing - i know look forward to going here than doing laundry.read more

Couldn't believe I was able to renew my license in under 10 minutes here!…read more Make an appointment online. I was called before my appointment time even though there were 20 people in the lobby with an hour wait. I filled out everything online ahead of time so I really just needed to go in, take a picture and paid in cash! They take check or card for a fee. The employees are nice here and show you your picture and let you approve before they send it off. I appreciate that! Make it easier on yourself and the employees by planning ahead and your time here will be pleasant! So quick I was out in ten minutes.

Walk ins welcome! One you walk in you add your name to the…read morelist and then they can text you when you are ready. So you can go to the library and do what ever you want. I have gone for birth certificates and SS card and everything has been smooth and fast. Everyone is very nice and don't forget to bring a check.

5 stars!! I've used this DMV since 1995 and they have Really stepped it up lately!!! I headed…read morethere at 4:30pm on a holiday weekend Friday looking to register a new kayak and assumed I would just be out of luck for the weekend. Of course there was a line but they had every computer going. Great friendly and helpful staff! I was in and out within 20 min! I'm honestly looking forward to going back.

They are ok. Not many people smiling there but not horrible. I would still go to this location.read more