4 years of multiple pickups and drop-offs for airport service for my son in college with great…read moreservice. Every time they were communicative, on time and friendly with comfortable transportation. Any business can provide good service once - but repeatability marks a great business. I never worried about my son not getting to the airport on time. Thank you for making my life less stressful James Limosine!

Fantastic car service! Pleasant driver and relaxing trip to dinner. On time and white glove.read more

I wish I could leave more than five stars here…read more Simply put - outstanding shuttle service and phenomenal little company. Kurt and his team were incredibly friendly and professional, and the quick pickups and drop offs were some of the best I've ever seen, beating out shuttle services I've experienced at 5-star resorts across the world. Not only is the service quick, the drivers are just solid, friendly people. It's amazing what a difference a personable driver makes in an otherwise routine experience. A truly great business!

BEST transportation service in the city!!! My family and I were staying at Kings Mill Resort and…read moregoing to Colonial Williamsburg and Busch Gardens. We had both Grandmothers, in scooters, and three children with us. Our driver, Kurt, made us feel so welcomed, and was so patient with us as we were getting on and off the bus. He made sure to drive us to all our locations, and gave us a guided tour along the way! Kurt also told us the local dining spots to eat at, and not one disappointed!!! When we had a bad time at Busch Gardens, Kurt told us to go to Jamestown, and we had the best time there! Meeting Kurt was the best thing to happen to my family on our vacation! It was because of him we really got to experience all Colonial Williamsburg had to offer!

Thank you for your great service for my transportation home from the Richmond Airport this year. I…read morecan always rely on James River Transportation for great customer service and a pleasant ride home. All the best to you for the holidays!

I had a reservation to be taken to the airport with 4 pieces of luggage. The driver was combative…read moreand complained about my luggage being overweight, which was false, all 4 bags were under 50 lbs. He refused to load and unload most of my luggage and was left at the airport curb with four suitcases that I had to take in one at a time unattended. Unbelievable. I will never use this company again.

I would not recommend this company. Called for a ride to Richmond Airport for 3am. I had already…read morechecked the website and received a quote of $102 ($1 extra for might surcharge)., Foreign gentleman who answered the phone stated he was the owner and that the fare would be $20 more for a night surcharge. Stated website was 10 years old and had not been updated, and though he was an actual taxi company not Uber he couldn't guarantee he could find a driver. Needless to say I chose not to use Henrico taxi. Use this company at your own risk.

I arrived at the train station and was recommended the service by the information desk. so glad I…read moreasked. had a very pleasant journey to my destination and would heartily recommend the service.

I made a reservation with Henrico Express Cab beforehand as we were to arrive at RIC after 11 PM…read more I even asked for a confirmation as I made the reservation online. I was assured, via text, that a cab would be there waiting when we arrive. I texted them from JFK last night to find out where we would find them. No reply. We got outside RIC with our luggage and no cab. I called the text number that they used to confirm and the man answered "hello"...not even Henrico Express...and he knew nothing of our reservation! Thankfully, there were other cabs waiting and we took one of them home. Don't waste your time reserving with this company!

My wife and I recently used Jordan of Henrico Express Cab and was very please with the service…read more Jordan provided courteous, on-time, professional service. He called the night before to confirm our trip to the airport and he was there to greet us on our arrival back in Richmond. Toy

Excellent! Professional and courteous. Arrived on time coming and going. Comfortable seating…read more Excellent!

Tangier went above and beyond with their services. They arrived early and decorated the bus for…read moreour celebration. If you're looking for a hired car service I recommend going here.

TNT is a great service provider, on time with good replies pre-rental and on time for trips too!…read more Thank you!

Hands down, easiest company ever to work with. Great price, excellent customer service AND sparking…read moreclean vehicle. Recently I rented a limo to take 11 of us to an 80th birthday party. The driver arrived10 minutes before the pickup time, which was great, because it was like herding cats to get us all together. Our driver, Larry, was dressed impeccably. He was very polite, and helped the ladies into the limo. We had to make another stop and once again, he was so patient with us! He got us to the venue safely; he's a great driver! For the pickup he was there promptly and patiently waited for us to get together. We had a safe drive home, and Larry helped us out of the limo with a smile. I can't say enough good things about him. Also, Corey, the gentleman that I spoke with to make the reservation worked with me every step of the way. The price was very reasonable compared to other companies. I cannot say enough good things about this company AND Corey and Larry. I highly recommend!!!

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!