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    Richmond PrimeMed Clinic

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    8 months ago

    I like the way they take care of me , and they will do a follow up call on you to make sure everything goes well .

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    AFC Urgent Care Richmond Aliana New Territory - COVID-19 Testing.  No Cost to most insurance Patients or Non-Insurance Patient through Government CARES Act.

    AFC Urgent Care Richmond Aliana New Territory

    3.9(44 reviews)
    2.2 mi

    Five stars for their P.A., Sarah--incredibly caring and professional! She listened to my concerns…read moreand promptly came up with a treatment plan. I had a cough for two weeks and had chest x-rays taken and was offered a steroid injection to calm the inflammation plus meds to help get me cleared up. Nurses and x-ray tech were all so courteous. It was easy to schedule an appointment online, and my wait was no longer than 10 minutes. Once inside, I did have to wait a bit to be seen and to have x-rays taken, but that's to be expected with multiple patients waiting to be seen. I've been to a few urgent cares in this area, and I think this one's the best--especially if Sarah is working!

    During my visit, I became dizzy while walking to the back area. I did not fall and hit my head;…read moreinstead, I lowered myself to the floor and lied down to rest my head, not to mention, I was fully coherent The nurse practitioner called 911 and stated, "We can't have you here. We don't do that! She never touched me and treated as though I'm the plague. "Im telling you to go to emergency not". I know my rights and she couldn't TELL me go anywhere. I felt that the situation was not assessed calmly and that my explanation was not fully considered. I explained that I had recently started taking a medication that can cause dizziness. The nurse practitioner wouldn't listen or assist me in getting up; however, the medical assistant helped me return to the front area. I later visited Next Level Urgent Care in Sugar Land, where I was evaluated and diagnosed with the flu. My symptoms included dizziness, headaches, nausea, and significant body aches, which were consistent with that diagnosis. My primary concern is I was not adequately heard or assessed before 911 was called and refusing to listen to anything I said. I was yelled at me to go to the emergency room. I was also concerned about the potential cost of an emergency-room visit. This nurse practitioner was rude and incompetent. After I returned to the front area, the nurse practitioner asked whether I still wanted a back X-ray. At that point, I declined the X-ray. Had she known about the symptoms of the flu she would have done better. Absolutely not. I appreciate the assistance provided by the medical assistant and front desk assistant. However, based on my experience, I was dissatisfied with the communication and evaluation I received from the nurse practitioner, and I do not plan to return. Go to Next Level Care - Sugar Land

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    AFC Urgent Care Richmond Aliana New Territory - Our inviting and meticulously clean lobby with free and fast WiFi ensures a comfortable wait for family members!

    Our inviting and meticulously clean lobby with free and fast WiFi ensures a comfortable wait for family members!

    AFC Urgent Care Richmond Aliana New Territory - Our modern Equipment makes your X-Ray visits much quicker (15 minutes wait) and cheaper (only $175 cash) than an ER visit!

    Our modern Equipment makes your X-Ray visits much quicker (15 minutes wait) and cheaper (only $175 cash) than an ER visit!

    AFC Urgent Care Richmond Aliana New Territory - Our modern and fully equipped facility with EKG, CBC and many other lab analysis helps make us your CONVENIENT one stop Clinic!

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    Our modern and fully equipped facility with EKG, CBC and many other lab analysis helps make us your CONVENIENT one stop Clinic!

    Apex Urgent Care Richmond - Waiting area

    Apex Urgent Care Richmond

    3.1(28 reviews)
    1.4 mi

    Went in about 8pm on a Tuesday night. There were a few people ahead of me but I was seen relatively…read morequickly. It was clean and the staff were all very kind and attentive. The visit was quick but I still felt like my needs and concerns were addressed fully. Meds were called in to my pharmacy before I even left the building. I would definitely go back if the need arises again. Sorry, no pics since it's a medical practice.

    I really use to visit this particular location several years ago. I really like it then. Dang!!!…read moreWill NOT be going back. The front desk personnel (whom signed me in) also administered my B12 shot (no problem). She did not wash her hands before and after the B12 shot (from front desk to needle). However before the shot she did place gloves over both hands. No alcohol wipe on skin before insertion of needle. After needle removal, an apparent bubble of blood in shoulder area remained. No assistance with that at all. She just turn around and fill out paperwork (used gloves still on). I had to request bandaids to be placed over shot or something to wipe blood off. No attempt to assist in blood removal. She began looking and inquiring about bandaides. She left the room looking for bandaides - (still wearing used patience gloves). In her absence, I noticed a box Kleenex in the room so I removed several sheets and wiped the standing bubble blood from my shoulder. She returned with a bandaid (used gloves still on). Remove 1 glove from hand and placed the bandaide on my shoulder. This is not over. When placing the bandaide, she placed it over dry skin, not where the needle was inserted to prevent blood leak. ( It alarmed because - Normally there is no blood leak of this amount from any B12 shot I have ever taken). Needless to say: Sterilness, quality coustomer care, well being and , patient concern of medical hygiene was not on the agenda today. I hope they figure this out! And by the way - you guys can clean it up in there a little bit please. Wipe down the lobby and patience rooms.... Geesch!!! Give it a 2 rating because the lady was fairly pleasant.

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    Apex Urgent Care Richmond - Opening on May 1st! Check out our special pricing for the entire week of our opening! See you soon!

    Opening on May 1st! Check out our special pricing for the entire week of our opening! See you soon!

    Apex Urgent Care Richmond - Apex Urgent Care Richmond

    Apex Urgent Care Richmond

    Apex Urgent Care Richmond - We are happy to be a part of the Richmond community!

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    We are happy to be a part of the Richmond community!

    Richmond PrimeMed Clinic - walkinclinics - Updated September 2026

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