Dont waste your time with them. I called for an appointment and was told they were booked two…read moreweeks out. The day before my appointment they randomly call me in the afternoon to say they have someone in the area, and they ask if they can come by. I was not available, so they said they would just keep my appointment as is the next day. Later that evening I get a text message saying they cannot make my appointment. They did not offer to schedule another appointment. I respond to the text two days later (on Monday) to see if they can come, and I do not get a response. I waited over 2 weeks for nothing.

Excellent experience from start to finish. The pricing was exactly as estimated, the quality of the…read morework was excellent, and everything was completed professionally and efficiently. Highly recommend.

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Great experience! Highly recommended!…read more I came to Yelp to get quotes for the Springtime turning on of my sprinkler system. Ted from Xtreme was one of the respondents. He quoted me a reasonable price and could accommodate me soon. Sam came to do the job. We put new batteries in the timer. But it didn't seem to be working properly. Sam said that not only was it not working properly, but that it wasn't an outdoor clock. Said we should replace it. Of course I was stressed at something not working and really stressed at the thought of what it would cost to replace. Sam looked at a price list from his supplier and said that a clock for 2 zones was only $125. Ok, not terrible. But how many hundreds and hundreds was the installation going to cost? He said "I came to get your system going for the season. I have to do whatever it takes to do that. There's no extra fee for that." I thought that I couldn't passably be hearing correctly. No extra cost? He and his assistant went and got the new timer and came back. But he said he wanted to mount it inside rather than where the old one was, outside my house. He didn't have a drill long enough to go through the wall to run the wire from the sprinkler system to the timer. So, came back after the weekend and did it. I did have to pay for the new timer and another small part that had burned out. But as far as labor, not a penny more than the original price to turn on the system! That is unheard-of these days! I'm so happy to have a new, reliable service and happy to recommend them.

Ted was honest and came and gave us an estimate that was fair and we will be using this company to…read moreinstall our sprinklers. I really like him. He's a super nice guy and so was his partner Sam.

Quick response, on time arrival. He explained what kind of Back flow prevention device was needed &…read morehow it works. The cost of the job & parts were reasonable . The job was completed with little to no mess ( just a little water) . Would definitely recommend & call JD for future plumbing needs.

Diagnosed and fixed my HVAC same day! Added in a plumbing fix too. Thanks for the prompt service JD!read more

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

I cant recommend a company that doesn't respect people filling pots holes on merrick road in…read moreSeaford, not only did he hit every cone they had out he can inches from hitting the workers, then swerved and just missed the truck, if this is how they respect men working I can't image how they would act in a private residence.

My toilet tank cracked and was leaking (don't know how) call Sabastien at Argo Plumbing and Heating…read more, explained what happened and an appointment was set. The service was impeccable (white glove treatment one could say) they removed the old toilet, installed the new one and took away the old toilet with the box of the new, in addition replaced the shut off valve in the other toilet downstairs....all this was done in about half of an hour if that much. Not only was I pleased with the service, I was very pleased with the price charged. I Highly recommend Argo Plumbing and Heating for all your pluming/heating needs.

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

I want to preface this review by urging anyone considering hiring this company to try as much as…read moreyou can to find a good local plumber. Without question you are going to pay at least twice (more likely 3x or 4x) the amount it would cost to get a good local plumber and you're money is at least supporting a local small business and most of that money is going into the pocket of the technician. Plumbing issues are one of those things I hate dealing with and that put you in a difficult position due to their urgency. This is really the only reason why I reached out to such a large name brand like Roto-Rooter when I saw that my main drainage line in my basement was leaking. As soon as I saw it, I knew it was something I wanted taken care of quickly and correctly and was willing to pay extra for that. A technician showed up within the window stated. He looked at the leak and gave me a quote of $1200. As I expected, it was high, but as long as it was going to be quality work with a guarantee, I was willing to pay it. He said he couldn't fix it that day and stated that it wasn't a bad leak, so it was not going to cause any serious flooding. After telling him my availability in the evenings, he wanted to push the job to the end of the week. At that point, I was not going to have him do the work, but once I made that clear, he said he'd get it done this week. We made an appointment for Tuesday at 5:00, and he wanted a $250 deposit, which I provided. He arrived Tuesday at 5:00. Though it wasn't a big deal, I would like to note that he didn't even offer to wear booties in the house (I used to work as a cable technician, and this was standard). In any event, he starts working and essentially cuts out around 5 to 6 feet of the old, rotted steel pipe. Though there were threads in both the lower and upper fittings, he did not use them. Instead, he used rubber couplers to join the PVC to the remaining iron pipes. I don't know if this is industry standard, but you would think that it would be best to use the threads if at all possible; however, I assume that the threading itself may be rotted and not provide a good seal as well. After he finished, about 2 hours later while cleaning up the basement, I decided to check on the pipe. I noticed water on the floor. The pipe was leaking from both the upper and lower couplers. This has to be a routine plumbing job, so it is difficult to understand how an experienced plumber could not get this right, especially for the price. It was now 9 PM, so I texted the number he gave me. No reply. I called the general number, and the representative said a plumber would be out in 2 hours to fix the job. 5 minutes later, she calls back and tells me that the original technician communicated to the office that he was not finished with the job and the job was not fully 'coded' in the system. She then said she did not have any senior technicians that could come out that night. At this point, I started to smell BS and asked whether or not the work was guaranteed, and she said she could not tell me because it was not coded in the system. I then asked her, 'Doesn't Roto-Rooter offer a general guarantee of work? If so, could she explain what it covers?' She goes on to say that without seeing the information the technician needs to put in, she can't tell me anything about guaranteed work. Her attitude at this point was getting more and more dismissive. She had zero empathy for the fact that I just overpaid--probably by a factor of 3--for poor-quality work, which she can't even articulate the terms of the guarantee offered by her company. I then ask if there is anyone I could speak to who can tell me what my rights are under Roto-Rooter's guarantee, and she becomes increasingly indignant, stating, 'I don't understand what you are asking.' I stated, 'I think it's fairly clear: I had work done, which was paid for, but it failed, and now I have to wait an indefinite amount of time for another technician to attempt to fix the work of the last technician. Hence, at this point, it is relevant to me to know what the guarantee covers. Is it a money-back guarantee? Do I just have to have them keep re-doing the work until it is satisfactory?' At this point I fully read the invoice and the legal text therein. It clearly states that they can choose to "do the work again at no labor cost or REFUND YOUR PAYMENT". The next day after leaving a poor review on Google (how they got 4.8 stars there is a complete mystery), leaving messages on their customer service line, and sending emails, I got a call from a customer service representative. I gave him my concerns and asked to be refunded. He said that is something they rarely do. The whole point of me turning to a well-known brand like Roto-Rooter was to avoid these rinky-dink problems and low quality, but it's clear that the extra money you're paying for their service goes to promote the brand and advertising, not quality technicians or customer service.

Things did not go anywhere with Roto-Rooter. One guy and an apprentice came to see my kitchen sink…read morethat was clogged. After a short look, the plumber said he would unclog it for $450! He said it was a discount from the "regular rate" of $650!!! Did he think I grew money in the backyard. I told him thanks but no. I later hired a plumber who asked for $150. If you are not rich, avoid Roto-Rooter.