Unbelievable service. I just can't say enough good things about this company. This is business the…read moreway is was meant to be--done right, and for. efficiently, the first time. Thanks to Nick and to Charlie for making this process seamless. A+ for the extra effort.

I called to ask about cost of OEM glass repair and camera calibration-- to my surprise they spoke…read morewith the tech and advised I should first try making sure the windshield is fully defrosted/defogged as that is the most common issue for my car/model! A no-cost solution as first recommendation? 5 stars for integrity.

Needed the sun roof glass replaced on my vehicle, referred by another glass co. that did my…read morewindshield repair. Excellent communication through all stages of the order and work, after insurance claim was sent to the broker company that American in Danvers works with. Great people in the office, fast and great quality work on the new sun roof glass. Great to support a local business.

Third place I tried for 2 pieces of glass for kitchen cabinets. Their price was 1/4 the quotes I…read morereceived from 2 other glass stores.

HI there, so originally I was trying to find somebody to visit my but messed up with the company…read morethat I actually selected so I canceled my thing with the windshield and I found They are 100% professional very knowledgeable and just super nice and the place actually is adorable. It doesn't look like a big warehouse. It is very welcoming. I Will definitely be back again. I haven't had my windshield damaged in four years so hopefully it's another four years but I'll definitely be back and they're super easy to get to.

Friendly people who work with you. Did extremely good ,quick work replacing my rear windshield…read more Would recommend to anyone

Based on Yelp reviews, I took my car to Coastal Collision to have front bumper repaired. They were…read morehonest (didn't try to add on extra charges in the middle of the repair), professional, prompt, and very reasonable in their pricing. Highly recommend.

I live in Boston but my Volvo guru here in Newbury recommended Coastal Collision to have some…read morecosmetic work done including installation of front OEM winglets (already paint matched) as part of the S60R's sport kit, repair of a lower trim piece that was a casualty of opening and scraping on a curb and fixing some clips on the front and rear bumper covers. I spoke with Tony on a Friday and he was able to fit me in on a Wednesday of the following week (Memorial Day weekend) and the car was completed early Thursday morning. Tony was extremely knowledgable going over each component and the steps they would take to install/repair while keeping my bottom line in mind. Tony even dissuaded me from respraying the front bumper cover (didn't need it anyway since the winglets would cover the small rock chips and the labor cost to dismantle and reinstall would be high) as well as not going the route of replacing/painting a totally new trim piece. I am ridiculously meticulous with my car and Coastal truly exceeded all my expectations especially on their workmanship, professionalism, communication and overall cost. I expected the job to be a lot more $$ for what they accomplished - the price was lower than the estimate. Tony is a straight shooter and his honesty and transparency is refreshing. I did not have any paint work or blending done but in my mind, I would not hesitate at all to return to Coastal for any of my vehicle's bodywork/painting or custom installation needs. Thank you guys for making my S60R look fantastic!!

This is the only glass place you need for glass install .....Really do not waist your time with the…read moreother franchises "Etilefas" after waiting over a month for installation. New Angle was recommended by a mechanic and customer service was exceptionally well to convey as Sally was prompt ,truthful and straight forward. Great communication and ease to make appt quickly done that week. Mike installed was accommodating to jump my battery.. Obvious stayed in business for many years,,,Thank you New Angle Glass

Called on Monday and booked an appt for 9am on Friday to patch my cracked windshield. Called again…read moretoday to confirm the appt. Waited four days to find out that the appt was supposed to be 9am to 11am. Sally at customer service then tells me that she made a mistake and it is supposed to be 11-2. Without being apologetic, rudely yells back. Worst customer experience ever. I do not recommend this company to anyone.

This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

Just bought a nice truck off him good guy to deal with. Met me after business hours to show me the…read moretruck.

I was looking for a car to buy online, just kind of a cheaper beater that would last for a few…read moreyears so that I had transportation. I found an adorable car that I LOVED for sale at MJM Auto in Gloucester MA, a little ways away from me but worth the drive for the car. I instantly called the dealer to make sure it was still available and let them know I was interested in it. I got connected to a guy named Michael who sounded like he was on a cell phone, but he was very nice and informative about what I wanted to know. We agreed that I wouldn't go down there until I was buying the car, because of the distance. So I filled out forms online to check credit and stuff like that. I waited 5 days for an email saying whether my forms went through. I emailed him maybe twice during that period asking for an update: I got nothing. Then I got an email from him finally that was simple: it said I didn't have enough credit to get the car. So I emailed back right away and told him I would work on getting a loan. No response for a week and a half. He would not respond to emails, calls, voicemails. Nothing. I went online to look at the listing for the car and it was one. I figured that he took it off because I was about to buy it, no big deal. Another week of silence. I heard nothing from Michael. He would not answer the phone or emails. Finally I got an email back: sorry, the car has been sold. What?! The worst service I have ever encountered by anyone, especially by someone who should have been selling me a car. If you find a car from here that you like, good luck! He might sell it in between emails!

Love this place. I feel one of the most important thinks in…read morelife is to have a car mechanic you trust. Helps with piece of mind. So good

When I moved here a checked yelp for car repair. This was a…read moretop scorer . So three years and my trust in this place is very high. Most important in life mechanic you trust.