I went kayaking today with a wonderful group of people and 2 professional guides. They provide…read morelife vests, kayaks & paddles. It was so gorgeous and we ended up at the ocean. I highly recommend them. They are friendly and very knowledgeable, as well as helpful.

We rented from Rideaway to bike the Cape Cod Canal. Had no idea what we were getting into, and…read moremostly made the reservation to mix it up and get in some exercise, but it ended being a highlight of our vacation. The canal bike path is beautiful - peaceful, pristine, and not crowded. It was challenging for us to go the full 13 miles up and back (we aren't experienced cyclists so it took about 2 hours), but we only had to stop a couple times. The staff at Rideaway were very helpful at getting us onto the right size bikes and explaining the route - highly recommend!

Should be called "Deliverance Bike Rental"…read more Went here to get a tuneup and the guy said "No tune ups today, too busy!" OK, then take down the "20 dollar tuneup!" sign out front tacked to the tree! Came the next day to rent and was told I need a bike rack to rent a bike. How many people have bike racks on their cars but don't have bikes?! I told him I was going to put it in a pickup and he agreed to rent a bike to me. I gave him my info and was just starting to secure the bike in the bed of the truck when this person came running out of the house yelling "No! No! Dad says no! Don't rent to them!" The guy said, "Sorry can't rent to you" We packed back up and left. Are you kidding? The entire process wasted 20 or so minutes. There are way better places to rent from. We ended going into Falmouth and rented from a very cool shop that was friendly and helpful and didn't have crazy attack dogs in undersized cages and odd people running out of the house shouting things. Don't go here. They crazy people.

We had an excellent experience here. First, my seat became loose during a ride. I had no tools. We…read morebrought it over and not only did Dave tighten the seat, he filled our bike tires with air. So, after the ride was finished later that day, we dropped the bikes off for the $19.99 tune up. They were ready the next day. What a nice guy - friendly and courteous. Couldn't have been nicer! I think the other reviewer forgets that this IS a business ... just as you can't drop your car off and get automatic tune-up, or stop in the doctor or attorney office and expect to be seen immediately. Also, I have always found that if you are friendly and courteous, most people are back to you. Sounds like the previous reviewer had an attitude.

we bought two ebikes this September and couldn't be happier. my bike wasn't in stock but I ordered…read moreit online and had it shipped to his shop. he put it together and we picked it up about 3 - 4 days from initial order. we love our Aventon bikes! Fran, Middletown RI

I STRONGLY recommend thinking twice before giving Gregg Woodworth at Canal Cruisers Bicycles in…read moreBuzzards Bay your money. We made that mistake. On March 15, we paid Gregg more than $5,000 IN FULL for two e-bikes and accessories. We watched him place the order and were told we'd have our bikes in approximately two weeks. Two weeks came and went. Then began nearly two months of chasing Gregg for answers. Gregg didn't keep us informed--we had to keep contacting HIM. We heard about delays, a new warehouse, Gregg being in Los Angeles, one bike supposedly being ready while the other was still in a box, missing accessories and one changing timeline after another. Frankly, after a while, we stopped knowing what to believe. What bothered us almost as much as not receiving the bikes was the way we were treated as customers who had already handed this business more than $5,000. There seemed to be no sense of urgency, no meaningful effort to keep us informed and very little accountability when another promised date came and went. Finally, on May 5, Gregg told me IN WRITING that rather than guarantee something he couldn't deliver, he would be happy to refund our purchase. Great. At least the nightmare was over. Except it wasn't. GREGG NEVER ISSUED THE REFUND. For me, that tells you everything you need to know about our experience with this business. Gregg had our $5,000+. We had NO BIKES. He had agreed IN WRITING to give us our money back. Yet he STILL didn't return it. At that point, we weren't waiting for bicycles anymore. We were fighting to get our own money back. We had to file a credit card dispute and provide months of texts, call history, our receipt and a detailed chronology documenting what had happened. Meanwhile, our riding season was disappearing. We finally bought two e-bikes from another dealer WHILE THE $5,000+ CANAL CRUISERS CHARGE WAS STILL IN DISPUTE because we weren't willing to let this experience cost us the entire riding season too. And what happened with the other dealer? They asked for a $100 deposit. Our bikes arrived TWO WEEKS later. We paid the balance when they arrived and took our bikes home. Imagine that. No chasing. No months of excuses. No paying $5,000+ in advance. No fighting to get our money back. Just a dealer doing what they said they would do. It ultimately took nearly FIVE MONTHS from the day we handed Gregg our money until we finally got it back--and it wasn't Gregg who returned it. Our CREDIT CARD COMPANY ruled in our favor and returned our money after we successfully disputed the charge. Buying two e-bikes was supposed to be FUN. We thought we'd order them in March, have them two weeks later and enjoy riding them. Instead, dealing with Gregg Woodworth and Canal Cruisers turned a fun purchase into months of frustration, aggravation and stress. More than $5,000 paid in full. No bikes. Refund promised in writing. No refund. Months spent fighting to recover our money. THE WORST PURCHASING EXPERIENCE WE HAVE EVER HAD. I would never give Gregg Woodworth or Canal Cruisers Bicycles my business again.

Horrible customer service. Posted business hours are not accurate. Seems like they don't want the…read morebusiness.

Brought my diamondback hybrid bike for a tuneup including a squeaky front shock and brake, and a…read morenoticeable click when peddling. My front brakes don't squeak anymore although my shocks still squeak, clicking with almost each pedal and my gears still occasionally grind when upshifting. A disappointing experience.

I had a problem with my gears and went over to the shop today July 3rd. They were open and took me…read moreright away! So nice and helpful!!!!! Can't recommend them enough.

We were visiting a couple of old timers near The Cape when it was decided we'd bike the canal…read more Being a couple of out of towners we needed to rent bikes and they suggested we try Buzzards Bay Bikes. The entire process couldn't have been easier. I forget the nice soft spoken woman's name that helped us but I can tell you the shop dog's name is Tree. Just took a few minutes to sign the agreement and we were on our way. She pointed us in the right direction to cross the street and in about a minute we were at the bridge pedaling towards the ocean. Fantastic ride and returning the equipment was just as quick. Highly recommend to visitors looking for a little exercise and fresh air!

We were a party of 4 biking for a 3 day weekend. One of our tires popped. We arrived to the store…read more5 minutes before they were closing and they glady changed the tire for us even though it meant they had to stay a little longer. They chargedus $33 which included the tire and labor which we felt was very reasonable. We were so pleased as it meant we could all continue to bike together. Very friendly staff. Highly recommend

They made our Labor Day weekend rental happen and were great and proactive on communication…read moreincluding delivery!

Jim is a great guy, fair prices and does an excellent job fixing and tuning my bikes!read more

My two bikes both sustained damage when the car-back carrier they were on came off the car while I…read morewas driving. :-O Having read positive reviews here, I brought them to Cycleville. The man (the proprietor I believe) looked them over right away and advised on what needed fixing. Within a few days I had the bikes back as good as new, at what I consider a reasonable price. My bikes were not a brand that he normally carries. Following the trauma of my 'accident', it was great to have such a smooth and reassuring repair experience. I would definitely go back there.

My wife and I rented hybrid bikes from Art's in Falmouth the first week of July 2014. We called a…read moreweek ahead and reserved due to the holiday. Art was very friendly and went out of his way to make sure we had everything we needed. Not only were the bikes pretty, they rode well and Art voluntarily installed extremely comfortable Cloud 9 Gel seats and water bottle holders. We rode the bikes 20+ miles daily, including the glorious Shining Sea Bike path three times from Falmouth to Woods Hole. Art made our week in Cape Cod extremely enjoyable! I highly recommend you consider renting from Art's Bike Shop next time you visit Falmouth. Thank you! Rick and Tamara, Fort Wayne, IN

If I could give 0 stars I would. Unhelpful and no customer interface skills. Not a busy shop and…read morenot interest in business

Very easy bike rental. Friendly staff and good price. The bike trails above Provincetown are great!read more

Good bike , friendly service, offered us a monthly rent rate that was comparable to other rental…read morestores. They fixed anything we encountered in the bike over the 35 days we had the bike.this will be my go to in Ptownr