we bought two ebikes this September and couldn't be happier. my bike wasn't in stock but I ordered…read moreit online and had it shipped to his shop. he put it together and we picked it up about 3 - 4 days from initial order. we love our Aventon bikes! Fran, Middletown RI

I STRONGLY recommend thinking twice before giving Gregg Woodworth at Canal Cruisers Bicycles in…read moreBuzzards Bay your money. We made that mistake. On March 15, we paid Gregg more than $5,000 IN FULL for two e-bikes and accessories. We watched him place the order and were told we'd have our bikes in approximately two weeks. Two weeks came and went. Then began nearly two months of chasing Gregg for answers. Gregg didn't keep us informed--we had to keep contacting HIM. We heard about delays, a new warehouse, Gregg being in Los Angeles, one bike supposedly being ready while the other was still in a box, missing accessories and one changing timeline after another. Frankly, after a while, we stopped knowing what to believe. What bothered us almost as much as not receiving the bikes was the way we were treated as customers who had already handed this business more than $5,000. There seemed to be no sense of urgency, no meaningful effort to keep us informed and very little accountability when another promised date came and went. Finally, on May 5, Gregg told me IN WRITING that rather than guarantee something he couldn't deliver, he would be happy to refund our purchase. Great. At least the nightmare was over. Except it wasn't. GREGG NEVER ISSUED THE REFUND. For me, that tells you everything you need to know about our experience with this business. Gregg had our $5,000+. We had NO BIKES. He had agreed IN WRITING to give us our money back. Yet he STILL didn't return it. At that point, we weren't waiting for bicycles anymore. We were fighting to get our own money back. We had to file a credit card dispute and provide months of texts, call history, our receipt and a detailed chronology documenting what had happened. Meanwhile, our riding season was disappearing. We finally bought two e-bikes from another dealer WHILE THE $5,000+ CANAL CRUISERS CHARGE WAS STILL IN DISPUTE because we weren't willing to let this experience cost us the entire riding season too. And what happened with the other dealer? They asked for a $100 deposit. Our bikes arrived TWO WEEKS later. We paid the balance when they arrived and took our bikes home. Imagine that. No chasing. No months of excuses. No paying $5,000+ in advance. No fighting to get our money back. Just a dealer doing what they said they would do. It ultimately took nearly FIVE MONTHS from the day we handed Gregg our money until we finally got it back--and it wasn't Gregg who returned it. Our CREDIT CARD COMPANY ruled in our favor and returned our money after we successfully disputed the charge. Buying two e-bikes was supposed to be FUN. We thought we'd order them in March, have them two weeks later and enjoy riding them. Instead, dealing with Gregg Woodworth and Canal Cruisers turned a fun purchase into months of frustration, aggravation and stress. More than $5,000 paid in full. No bikes. Refund promised in writing. No refund. Months spent fighting to recover our money. THE WORST PURCHASING EXPERIENCE WE HAVE EVER HAD. I would never give Gregg Woodworth or Canal Cruisers Bicycles my business again.

We were a party of 4 biking for a 3 day weekend. One of our tires popped. We arrived to the store…read more5 minutes before they were closing and they glady changed the tire for us even though it meant they had to stay a little longer. They chargedus $33 which included the tire and labor which we felt was very reasonable. We were so pleased as it meant we could all continue to bike together. Very friendly staff. Highly recommend

They made our Labor Day weekend rental happen and were great and proactive on communication…read moreincluding delivery!

Reasonable prices for half day e-bike rentals. Parking available for customers and you pay when you…read morereturn your bike. FYI- There are no customer restrooms.

The staff here is so friendly and helpful! They had several people available to help us, so we…read moredidn't have to wait. They took the time to fit us for our bikes and made sure we were all set. They offered us maps and sent us on our way. Bikes worked out great!

I had a problem with my gears and went over to the shop today July 3rd. They were open and took me…read moreright away! So nice and helpful!!!!! Can't recommend them enough.

We were visiting a couple of old timers near The Cape when it was decided we'd bike the canal…read more Being a couple of out of towners we needed to rent bikes and they suggested we try Buzzards Bay Bikes. The entire process couldn't have been easier. I forget the nice soft spoken woman's name that helped us but I can tell you the shop dog's name is Tree. Just took a few minutes to sign the agreement and we were on our way. She pointed us in the right direction to cross the street and in about a minute we were at the bridge pedaling towards the ocean. Fantastic ride and returning the equipment was just as quick. Highly recommend to visitors looking for a little exercise and fresh air!

Do rent a bike from here and explore the Shining Sea trail (and beyond)!…read more The location is super convenient, just a block off of the bike trail. The rental process took less than 5 minutes. The bikes had enough gears to get you up and down the itty bitty hill on the way to the lighthouse. They also have a back pouch big enough to stow your bag. They include locks and helmets (required in MA for under 16) in the rental price. You could even take the ferry over to Martha's Vineyard if you plan better than we did (bikes need to be returned by 6pm).

If you want to ride the trail and need a bike, this is the place! George was incredibly helpful…read moretelling us about the path and where to go. Even recommended a place to grab lunch while on the trail. He made it so simple for this girl that is directionally challenged! The shop staff, I believe Matthew was his name, got our bikes ready along with helmets and locks. $27 per bike I thought was reasonable also. And we had the bikes all day if we chose, until shop close time of 6pm the day we rented. I have to say that I was extremely skeptical of this at first but daughter wanted to do this for her birthday. I HIGHLY recommend!! The scenery is beautiful and the path is relatively easy. The path is made for bikes and pedestrians which makes it great for not sharing the road with cars. Proper signage too.

Norm is the best! Quality and friendly bike repairs at a very reasonable price…read more Norm recently serviced and repaired the hydraulic brake lines on my son's Trek bike. Thanks Norm!!

I can't for the life of me figure out how this place hasn't been reviewed yet. I would not take my…read morebike anywhere else! This is a small business owner who is an expert at repairing bikes. I bought my bike here and brought it back to get a new seat a few weeks ago. I dropped it off expecting to pick it up in a day or two and he called me back in an hour and a half!! He put a new seat on, tuned up my breaks and fixed a problem I had with my gears all for 40 bucks! Unbelievable! He even went outside with me to see me test ride my bike so the seat was the perfect height. Parking lot is kind of small but I've never had a problem. I'm getting a new bike soon cause I've had mine around 10 years and I ride a lot. This is the only place I'll go! Like I said, he's a small business owner and wants to make you happy. If he doesn't have what your looking for he'll try to order it for you. It's so great to go in and talk to someone who has so much knowledge and love for bikes cause he's been doing it his whole life. 5 Stars!!

Been researching E-bikes for a while. Stopped in here and was greeted immediately, acknowledged and…read moreleft alone, ( huge bonus IMO). When we were ready to ask questions, and there were many, Keith didn't disappoint. He's very knowledgeable of what he sells and has a great sense of humor. Very kind to our Grandson and took his time with us. The fact that you can actually get on the bike & ride around is awesome! Plenty of room and we musta spent at least half an hr in the big oversized lot. We came back a few days later Went for another test ride & asked more questions. I mentioned I was worried about the seat. Keith said " I have the seat for you" and switched it out and after about 2 minutes I knew it was perfect. We bought out bikes and have enjoyed them all summer. We have been back for accessories and again been very well taken care of. The prices were about average No more than the other bikes we checked out. They also service your bike if needed which is so important. Don't waste your time going to another place, ebikes 508 is the place to go!

My friend and I purchased two E bikes two weeks ago. Everything went so smoothly! We were…read moreimpressed with all of the staff. Highly recommend 508!

Jim is a great guy, fair prices and does an excellent job fixing and tuning my bikes!read more

My two bikes both sustained damage when the car-back carrier they were on came off the car while I…read morewas driving. :-O Having read positive reviews here, I brought them to Cycleville. The man (the proprietor I believe) looked them over right away and advised on what needed fixing. Within a few days I had the bikes back as good as new, at what I consider a reasonable price. My bikes were not a brand that he normally carries. Following the trauma of my 'accident', it was great to have such a smooth and reassuring repair experience. I would definitely go back there.

I needed to get my bike repaired and I didn't have a vehicle that could get it to a bike shop…read more They are the only ones in the area that offer a pickup and delivery service. I called on Monday they came promptly Tuesday, picked up my bike took it to their shop, repaired it and brought it back the same day. Great service!

I previously wrote a review that was two stars. That score was based on a new bicycle purchase that…read morehas hydraulic brakes. The brakes failed to operate correctly because I'm big and didn't know that both calipers needed to be used when braking. Similar to the stress of mountain biking. I was never educated about this and had a costly repair. Jeff called me today to tell me that he was sorry about missing this detail during my purchase. He offered to reimburse me for the repair. Jeff was great on the phone and I'm so grateful for that. Five stars now!! I didn't accept the reimbursement offer, this is a skilled bike shop that will continue to have my business. Best, John Cashman