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    RideOn UTV Rentals

    3.7 (3 reviews)
    Closed 9:00 am - 9:30 pm

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    Cades Cove Campground Store and Bike Rental

    Cades Cove Campground Store and Bike Rental

    4.0
    (37 reviews)
    16.6 mi

    I had such an amazing time at the Cades Cove Riding Stables. It was my first time on a horse. I was…read morea bit nervous but once we were in the trail it was so much fun. I felt like a pro! Our tour guide was Sydney (spelling??) she was amazing. She would get on and off her horse to check on everyone to the back. She was incredibly kind. Front office was nice to us when we came in to check in. There's no reservations, you just come in, sign waivers, and get set up to ride. There's plenty of parking. Please make sure you remember to bring some cash to tip your guide. They work really hard to make sure you have a great experience.

    Extremely disappointed with the service and ended up not riding at this stables. We went to Davy…read moreCrockett in Townsend instead. First off upon arrival on Monday we were going to simply do a walk up and reserve a ride for the coming up Thursday. As we were walking up to the office, a silver haired lady that we crossed paths with in the parking lot asked us if we had a reservation. I stated 'no' and that we were coming to book one for this Thursday. She apparently did not listen to my response because she proceeded to tell us to go inside and sign the release forms on the kiosk and pointed at my son and said he could not sign himself and must wear a helmet. I did not say anything in return as I could see she was heading out to a wagon ride to help them and was clearly not paying attention so we proceeded inside where another family was signing in. Same woman comes in the office and said "Who's next?" The family at the kiosk signing releases were there first but didn't speak up so I said they are here to ride we can wait. She responded very rudely with basically the same thing back to me. She then told the teenage girl from that family to go over and pick out a helmet from the wall. The young lady walked over to the wall but looked very nervous and then looked back for further assistance. A few moments later the snarky-rude woman said to the girl she must pick out a helmet before going on the ride. The young lady looked about ready to cry. Her family was still checking in and paying so they didn't notice her getting upset. I stepped over and offered to help her find a helmet and explained how they are sized and the fit she needed. Once we found her a helmet she thanked me and looked so relieved. At that point I realized the lack of customer support we were dealing with from staff. Let me stop here to add that I do this for a living; 35 years of horse riding, 26 years as a trial guide and 20 years as a cattle rancher. My husband was silently standing by witnessing/judging . Fast forward to making a reservation (again she didn't listen and was trying to book for the wrong day) and then we stepped outside. We witnessed a young petite girl about to take a ride out that vaguely gave a set of instructions. It's like she was a robot talking to air instead of a guide talking to customers. Upon witnessing a few more unsafe and concern-able things I decided to go back in the office and ask a few more questions. The snarky-rude woman also seemed to be on auto pilot with answers. Never once made eye contact with me and quite frankly I'm sure never even listened to my actual questions. She too responded Luka an AI robot with things like we only walk on our trails, we only offer a one hour and we don't do private rides. Lady you were so far off base! We know how the industry works and how insurance regulates you. We were NOT asking for exceptions. My final straw was her pointing at my son and telling him he couldn't wear his knife on the trial ride. Really? You won't look at me and talk but you can point that out. He is a teenager that has a leather belt with a leather sheath and a knife secured inside that he wears EVERYDAY. Again we are cattle ranchers. He is homeschooled and he totally knows when it's not acceptable to have the knife. I was done then... Absolutely not. I did not say anything and we walked out. I will not be returning and will not be recommending this location EVER.

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    Cades Cove Campground Store and Bike Rental
    Cades Cove Campground Store and Bike Rental
    Cades Cove Campground Store and Bike Rental

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    Bear Paw Bikes

    Bear Paw Bikes

    5.0
    (4 reviews)
    26.5 mi

    Early Saturday morning ride turned into a very wet ride. I had a wash out accident where my…read morederailleur hanger was bent. I suffered through the rest of the ride with horrible ghost shifting. I called Bear Paw and Audrey to relay what had happened. My bike was covered in mud-NO PROBLEM said Audrey. They had a bike wash and Trent said to bring it in and he'd take a look. I am from out of town leaving the next day so timely service was pretty important. As thought, my hanger was bent and Trent's expert eye caught that my chain was missing a link causing extra stress on the hanger. Needless to say they got the bike washed, got the chain and hanger straightened out. He also made a couple of adjustments while I sat on the bike and now it's perfect. The bike looks and rides as new as when I first got it! These guys are first rate all the way. Super friendly and very accommodating. We can't wait to come back and hit more of that spectacular trail system! I'm a HUGE fan of these guys! Let us know if you come to Greenville, SC and I'll meet you at Fireforge! Cheers folks! Danny M.

    Great location right at the pump tracks and trailheads of Baker Creek Bike Park, Bear Paw bikes has…read morefast, friendly, expert service and bikes for rent. They took great care of our bikes and were happy to share their knowledge and expertise about bikes and the local area. Great guys.

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    Bear Paw Bikes, Knoxville, TN
    Bear Paw Bikes, Knoxville, TN
    Caps and gifts
    Caps and gifts
    Bear Paw Bikes

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    RideOn UTV Rentals - atvrentals - Updated July 2026

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