I've used Creel Air Conditioning multiple times over the years, but after two extremely…read moredisappointing and costly experiences, I can no longer recommend them. A few years ago, they came to inspect my home unit and told me it needed to be completely replaced. Thankfully, my brother (an HVAC professional from out of state) happened to visit that week, took a look, and had it running again within an hour. That unit is still functioning over seven years later. After that, I stopped using Creel. Recently, I decided to give them one more chance when I noticed a drip coming from a ceiling AC vent at one of my rental properties. A Creel technician came out and said the issue was torn tape on a return duct. He resealed it with mastic and tape. The next day, the drip continued. He came out again and applied even more mastic throughout the vent area. The leak didn't stop. Ultimately, a plumber discovered the true issue: a small leak in a water pipe, which was fixed within minutes. However, after Creel's second visit, the AC system, which had been working fine--began leaking from the emergency line. I contacted Creel and spoke to the tech who tried to convince me this "leaking" was exactly how the system was designed to work. After this conversation, I contacted another HVAC company and discovered that the condensate lines were COMPLETELY clogged with mastic, which had been carelessly applied by the Creel technician. To be clear: there was never an AC issue to begin with. But Creel's inability to correctly diagnose the problem not only failed to fix the real issue, it created a serious one, costing me hundreds of dollars in additional repairs and property damage. Creel did refund me the initial service fee after I sent photos and videos--but they sent the refund in the wrong company name. When I tried to contact them about this, they stopped responding to my calls, texts, and messages. Fortunately, my bank was able to deposit the check after verifying the details. I want to note that Angelina in the front office was helpful at first, but once problems arose, her tone shifted significantly and she was very rude and flat out refused to allow me to speak with the owner Gene. In my experience, if Creel can't find the real issue, they'll invent one--and it may result in unnecessary and expensive work. This is not just a mistake; it's a pattern. I've now given this company multiple chances, and their errors have cost me hundreds of dollars and stress. Thank God I had video & pictures bc they were not going to work with me at all on this. I got burned bc of all the additional costs created by Creel but at least I got back what I paid them. Beware before calling them. They may very well "find" a problem--and it might be your entire unit.

This is an efficient and established air conditioning business. They genuinely care about their…read morecustomers welfare and comfort. Angelina was personable, professional and got right on the task at hand to dispatch Jose to repair a Mulberry job within 2 hours. The fee for the part and labor were very reasonable. We are blessed to have located Creel. Thank you so much!

I have used this company for over 20 yrs. When I needed new A/C unit I called Bill. He came over,…read morelistened to me describe master bedroom being too hot and worked up some quotes for a new A/C unit.Bill is very down to earth,explained everything answered all of my questions and no pressure sales pitch. He installed previous system at night when winter suddenly appeared and no heat. He modified master bedroom vents,added a return so the room is now as cool as the rest of the house. A family owned business,fair prices and I know if I'm told something is wrong it's the truth not a scam.Very lucky to have an honest A/C contractor. County inspector said the installation was outstanding. His installation crew completed the job on time, were professional and polite Highly recommend Bloomingdale Air.

Our air conditioning unit went out after 21 years and we called for a replacement on our Trane air…read moreconditioning unit. Jennifer in their office was extremely pleasant and took all of our information and answered my general questions. Bill the owner was responsive, professional and very informative. He was able to provide us with quotes that were easy to understand and prompt. They are a local well trusted company in our area and would recommend without hesitation.

I would like to say that Warren Heffern, owner of Affordable Air Conditioning and Heating is one of…read morethe nicest people I have ever met. He responded to me immediately and gave me a very fair quote to replace my air conditioner and heater. I would highly recommend Warren if you want the job done fast, and efficient. He is top on my list.

A+++ Soo honest. Orlando won't overcharge you. He's professional and very knowledgeable. To our…read moreincredible surprise he changed the capacitor and in a few min we had cold air. We had warm air coming out of the vents. Called A/C company we used for years. Tech said we had a bad capacitor, disconnected the compressor and told us we needed a new one and our whole unit was old. Quoted us $11,500 after Veterans discount and left compressor disconnected. Called a second company. Tech said he could get us some A/C for a couple of weeks for almost $900 than would replace the whole unit for $13,000. Orlando at Affordable Air came highly recommended and we can't thank him enough

Had our a/c quit working on a Sunday. Called and they sent Felix out that afternoon. Found out the…read morethe capacitor was bad in the fan. He replaced it sealed up the air handler and it is good to go. Felix was very pleasant and explained to me what he was doing and what the issue was. I would definitely recommend Freedom Air Conditioning.

So lets start at the beginning. My AC quit blowing cold air in late April. I tied to call my…read moreinstaller, but could get no answer. So after reading all the good reviews , I called Freedom AC. They responded quickly. After checking said I had a freon leak but would have to run a dye test over the weekend to find the leak. They would send tech out on Monday to fix leak. Charge$696. Monday tech comes out couldn't find the leak, but found "my whole system was not balanced". They wanted an additional $1,800+. Um, no. Called ACE AC. They sent their tech out. Alex. Said he knew exactly what the problem was. Cleaned the coil which he stated was black with dirt. Total charge $95. Air has been running colder than it has in years. Still freezing us today. Thanks ACE and thank you Alex. You did the job and didn't try to rip us off.

We had an excellent experience with this pest control company. Their team was professional,…read moreefficient, and arrived promptly as scheduled. They took the time to answer all of our questions and provided outstanding customer service from start to finish. I highly recommend them to anyone looking for reliable and knowledgeable pest control professionals.

Got a quote. One week later, showed up on time, changed out entire AC system in ONE VISIT as…read morepromised. Absolutely NO ISSUES at all. Amazing. Professional. Fair pricing (I got six quotes, many on lesser brand AC Units, and they were about tied for the best, with a higher SEER unit. Cleaned up when they left. Unless the AC system fails today (and they provide a warranty anyway) this was a shockingly easy and professional installation and removal of an AC System. They even showed up with enough staff for the job, one inside one out, and two others came by when they were almost done to simply check things. Easy and fast comms as well. So good I recommended them WHILE they were putting in the system. THANKS. I wish you did handyman services :)

My project was for complete demo and installation of new A/C duct work. The workers were…read moreunqualified for A/C work. They did not understand the scope of the project. The supervisor was not on site and managed the project over the phone. The boots for the eleven drops were not replaced. Air flow is not properly setup among the drops. I feel that I was cheated on materials and the poor level of workmanship on this project. I received a request for payment for the completed project. The supervisor had not been on site except for one time on the first day of a two day project. The estimate for the project was for $6800.00. The value of the materials used and inexperienced workers and lack of supervision should be grounds for a full refund of my deposit of $3400.00 and cancel the remaining balance. I was notified that the project is complete, but the contractor has not notified the county that it is ready to be inspected.

Don't hire them. Ever. When presented the facts Richard Morris would not return calls nor will…read moreacknowledge the extreme damage their service team Michael and Troy caused in my home due to blasting nitrogren through my drain pipe to clear it. The damage totaled $7,700 and 3 months to repair!! My insurer and Del Air confirmed Apex Air was 100% negligent using the nitro blast and I'm trying to prevent you from experiencing the same.

This company was very well prompt on a day we needed service; however, they screwed us over. We…read morecalled our insurance company, they sent out a service, and the entire repair should only cost 450.00, they charged us $ 850.00. They argued with each other the entire time, they charged us over 100.00 dollars for an old thermostat. all to found out it was not capable to our unit. I called to tell them, and they act as though they had no clue - DO NOT USE THEM AT ALL.

Got parts quick. Got a compressor faster than the other contractors. Explained well. Price was…read morecompetitive. So far I'm happy with them.

Excellent service. CJ was the best!! Thorough, knowledgeable and personable. We were very please…read morewith our 6 month service. Thank you, Thorpe and CJ. We are happy to be customers. Jim & Dana Druien

Our heating suddenly stopped early this morning. The outside temperature where we live was on the…read moremid 20s for the third consecutive day so that the heating part of our A/C was literally frozen. Field technician Carlos Ramírez came a few hours after we called Thorpe. He checked the unit and found nothing wrong. The problem was due to the settings on our thermostat controls which he corrected in a heartbeat. In addition, Carlos took the time to explain to us why the problem occurred. In addition, he also educated us how we can prevent this problem from happening again. His professionalism and dedication demonstrated that he's definitely a real asset to Thorpe Heating and Cooling. .