They are horrible, attitude is nasty over the phone, I've gotten hung up on multiple times. Ive…read morebeen trying to get my car from them for months, my family couldn't even get my car because they were saying it was in someone else name but they stated to them my title was in the car with my information and the card information, they still wouldn't release the vehicle. Fees are accumulating every day, so them refusing release makes me lose money while they gain it. The storage cost is already to high to what I can afford and they won't do anything about it, unlawfully holding my vehicle. Terrible company service!

Great Arrival time and the driver was very helpful and informative on the accident process and what…read moreto expect.

If you are coming here for jury duty and you see a long line outside of the door just go up to the…read morefront and talk to some one who work there they will guide you to the right spot for jury duty line. The parking can get tight here when everyone come early to take of business at the same time. Bt if this is the closest Harris County Tax Office, just come as earliest as possible and plan on wait for always the hole day.

To make appointment for title transfers: https://www.hctax.net/Auto/Appointments/Appointment…read more Location is "Burnett Bayland" Wow, totally unexpected but a great experience. They require appointments to be made online in advance for title transfers which of course is not well communicated anywhere until you get there. But I also went there for an overdue registration on another vehicle. I showed up exactly at 8, the doors were already unlocked and I was out by 8:30. The people were nice and the waiting room has plenty of seats and is a comfortable temperature.

I have been coming to this place for almost 10 years for my oil changes and have sent plenty of…read morecustomers here as well. I usually have them use the oil they provide and pay full price which can be anywhere from 50-60 bucks for my cars, but sometimes I will provide my own oil and filter and they charge me only 25 dollars to change the oil. Well now this place is full of kids servicing cars and they tried to charge me 45 dollars even though I had my own oil and filter. The kid told me it's always been 45 dollars which I know isn't true because like I said I've been coming here for years. I refuse to pay 45 bucks for an oil change when I have my own supplies. That's like saying 5 gallons of oil is only worth 10 dollars and we ALL know that's not true. Doesn't make sense, but seeing that there are all children there now, it kind of does. So, all of that to say, I won't be back and won't be sending anyone else there as well.. Which I'm sure they don't care anyway...

I have been a long time customer, at least 20 yers with no complaints. Today I had the worst…read moreoccasion to live requesting a service. Specially with a member of the staff . He yelled at me and he wanted to hit me . That is an insult and I'm a customer 65 years old and respected man. If somebody of the owners want more comments please contact me. I'm a loyal customer,

Drip Hand Wash does a really great job. they have a lot of employees ready to go. I always feel my…read morecar is super clean. Michael helped me today and he made my visit nice and helped me with what I should purchase. thanks Michael!

Initially I had gone to Mango Car Wash. But I found the place pricey. The attendant told me to go…read moreto Drip and ask for Jr. because their prices are more reasonable. I went to Drip today. No one approached me as I drove in. Once I got out, Jr. appeared. He showed me two car wash options. I chose the more moderate one, $38. He charged me right there but I didn't leave tip beforehand though the machine prompts you to leave a tip. They clean the exterior and the interior of your car. I waited inside where you can purchase desserts and beverages, including a $7 cappuccino. Once my car was ready I drove off. I arrived at the grocery store, and for the life of me, I couldn't find the key. Usually they put it over the sun visor. The only thing that fell off was the receipt. I searched all over. An employee in the parking lot suggested that I check under the seat. Nothing! It was hot. I called the car wash multiple times and they didn't answer. I wanted to know where in the world do they place the car keys? I didn't want to return to the business. But I had no choice. The key was behind the windshield wiper, in the exterior of the car. I told the the attendant that gas is expensive. I will never leave a car wash again without knowing where my key is. I'm glad the key didn't fly off while I was driving.

I found this place on a whim and I'm so glad I did! Raj was incredibly helpful, informative, and…read moreprofessional throughout the entire process. He made what had been a long, frustrating journey feel quick and easy. I've been trying to get the title replaced for my truck for what feels like forever, and he made such a complicated task simple and stress-free. If you need help with a bonded title or any title bond services, I highly recommend giving Raj a call. As a bonus, you'll also be greeted by his wonderful helpers, his cats are absolutely adorable and so sweet! They definitely made the experience even better.

Mr.Raju is very professional and gives gre customer care and service.He greats you kindly and…read moreexplains everything that is going to be done with the title. He is very affo as well! Def recommend and will be coming again.

Buying a new vehicle is never a wonderful, glorious, fun experience but EchoPark Automotive came…read morepretty darn close to it. First off, this place is HUGE. Seriously it is massive and reminded us of an airport terminal. Clean, crisp, gorgeous. We were in the market for a used vehicle with lower miles and under $30k... originally we were eyeing a particular vehicle we found online. Just before arriving, we found a second vehicle we were interested in. We liked the fact that this place posts the actual price. There's no haggling here like traditional dealerships. Takes some of the stress out of buying. We met Ken (the manager) and Jacob (our salesman) upon entering. They were both WONDERFUL. Jacob was upfront with us and said he has been there a month. Honestly, we have bought numerous cars over the years and Jacob was THE BEST salesman we have encountered. He was not a sleazy, scummy, arrogant (typical "used car salesman" vibes). He was kind, caring and genuine. (Unless he really WAS a good salesman, tricking us... unlikely). It was actually hard to decide between the 2 vehicles but we went with the one that still had remaining factory warranty on it. Paperwork takes an eternity like expected as we didn't go through the process of pre approval with a bank. Despite closing at 9pm, Jacob stayed until 11pm to get our stuff finalized. As for our trade-in... ahead of time, I put in our vehicle info into the estimator and got an ok price. They have a $500 bonus if you sell it to them within 48-hours of the estimate. I know they do this to out added pressure on you, create urgency but we wanted to get a new vehicle soon anyways. The main "negative" as of now is that this place adds a $699 appearance protection plan to all their vehicles. You can NOT get out of it. They explained that they area high volume dealership and they sell their vehicles for less money and use the $700 to recoup some of the cost. But even with the $700, we felt good about the cost of the vehicle. So as of now, the car is running great and we HOPE we weren't sold a lemon like some other reviewers said. Fingers crossed!

We recently purchased a car from EchoPark Automotive, and while we did ultimately get the vehicle…read morewe wanted, the overall experience was frustrating and unnecessarily drawn out. We came in ready to buy, but what should have been a straightforward process turned into nearly five hours of waiting, largely due to the team's complete lack of urgency. This was especially noticeable since the entire store was empty on a rainy day, with very few other customers around, yet everything still moved at a crawl. Instead of getting paperwork done efficiently, there was a constant push to upsell GAP insurance, with repeated lines about how they could "lower my payment" if I added it. It felt more like a sales survival camp than a customer-focused process. I made it clear early on that I had a prior engagement and needed to wrap things up before then. I was assured that wouldn't be a problem but it absolutely was. We ended up having to leave and asked them to have everything ready when we returned. When we came back, things somehow got worse. Salespeople and managers were standing around vaping at the welcome desk and casually talking negatively about customers before even acknowledging us, and once they did, there was still no urgency, just slow, meandering movement to finally complete the paperwork. One star only because we did get the car we came for and I cannot give zero. But be warned: expect to waste your entire day dealing with a team that shows little respect for your time or urgency in closing deals. LASTLY, ensure the car they're giving you has oil in it. Ours did not and they are in zero rush to get that work done... and by zero rush I mean they've quit responding.

I used to always pull up to Larry's, but this time I had to make sure they got the love they…read moredeserve. If you're in the area and need a Texas state inspection, Larry's Auto Inspection is where it's at. Pulled up expecting to be there a minute, but they had me in and out hella fast. The technician didn't waste no time! Super efficient, professional, and knew exactly what he was doing. Just straight to the point. All you need is your insurance handy, that's it (physical or digital) They'll take care of the rest. The whole vibe was chill, clean spot, respectful folks, and no waiting around forever. It's rare to find a shop that respects both your time and your money. Great price as well! Cash is $18.50 if you pay with card slap on an additional $1.50. Hella Quick, Hella Easy! Tap in! Good job Larry (hehe) if you know you know

I've been here twice. Both times they were super friendly, fast (10 minutes) and well priced at…read more$20 ($18.50 if you pay with cash). I wish they offered more services like oil changes, but I appreciate their focus on doing inspections really efficiently.

Don Morales helped us and it was a great experience! He made everything easy and straightforward.read more

My experience with Mercedes-Benz of Greenway was one of the worst I've had at a dealership. While…read moreI'm very happy with the vehicle itself, the customer service and communication during the buying process were extremely disappointing. The biggest issue was how difficult it was to reach anyone. Calls rarely got answered, and even when I asked to speak with someone at the dealership, I was often sent to voicemail again. Getting updates or basic information was unnecessarily frustrating and made the whole process feel disorganized. The purchase took much longer than it should have, and the poor communication only made it worse. If it weren't for the vehicle being priced so well through the nationwide program, I would have taken my business elsewhere. There is definitely room for improvement in responsiveness and overall customer service.