This place runs like a PT factory. I had my assessment done by one PT, then unexpectedly saw a new…read morePT for the next visit, a PTA after that and finally a third PT. Everyone was kind and professional. The first two clinicians came off as inexperienced though, and provided instructions that were directly contradictory which left me confused. I finally clarified with the PTA and after that, followed the recommendations diligently. What I also found quite odd is that all clinicians had me do the exact same exercises in person as I was assigned to do at home while billing my insurance almost $300 for providing a skilled service -- but they added NOTHING to them. No increasing difficulty, no feedback or critique. Nothing. In fact, the PTA would just tell me to do a certain number of reps and then walk away. But I was desperate for pain relief and wrote it off as "it takes time" yada yada... At 7 weeks with no improvement, I finally called and requested a re-evaluation due to lack of progress. THAT should not be my job, and I think they would have just kept going if I hadn't advocated for myself, which is unacceptable IMO. I then saw the third PT who was excellent with manual techniques which provided a mild to moderate temporary benefit sometimes but no lasting pain relief. All this while I had been waiting for insurance approval for an RFA procedure. When my insurance company denied it, I called and asked for a list of my appointment dates to include in documentation for an appeal process. I was told that I would have to go through an outside agency to get this info as well as to sign a release form even though I was just requesting the information for myself. The agency contacted me 2 weeks later with an invoice for $21. Unbelievable. I also asked for a simple, short letter from one of the PT's stating that I had been compliant with the treatment plan and continued to be in pain. I was told that this could be done but there was no follow up at all. As a healthcare clinician myself, I am really disappointed by unnecessary administrative policies interfering with patient standard of care. In sum, this place could work for you if your issue is extremely clear and straightforward, or if you just need external motivation to do the work (or if you like loud country music...) -- but the consistency and quality of care appears to be poor for more complex issues.

These people are just hands down the best. They genuinely CARE about the people that they are…read moreworking with. I would never go anywhere else for therapy. These are very cool people who are professional and know exactly what they are doing. They are super helpful during therapy sessions and even give solid homework exercises. My wife and I have both been treated here and have had nothing but great experiences. It is a fun and happy place to go to even if you are dealing with pain.

I recently had the pleasure of PT at summer Summit rehab on Lincoln Avenue in Snohomish. My…read morephysical therapist was Tanner Lung and I would recommend him to anyone. He is tough and knowledgeable but very affirming of your efforts and caring. The rest of the staff is very personable as well. It was a great experience overall!

Let me start first by saying I was very pleased with my appt with their MLD therapist - Maggie…read more Maggie was great. So kind and helpful and VERY thoughtful of my specific medical situation. She was also very knowledgeable, which helps because I have Lipedema (NOT Lymphedema) and many don't know much about Lipedema but she does. BUT their problem at the Snohomish location is the front desk person, Tori. She is incredibly RUDE. First of all, my first appt last week, I walked in, smiled, greeted Tori and said who I was there to see. She frowned, had a grouchy tone of voice, handed me a TON of paperwork to fill out, which I did, and when I was done, told me that Maggie would come get me. Now first of all, besides Tori - please people ... SEND THIS STUFF TO PATIENTS IN EMAIL! For heaven's sake. I have essential tremors so writing is difficult. My husband was with me and had to help me fill all of this out, which included medical history, list of meds, etc. It took me about 20 minutes to fill all this out, which put me at 5 minutes PAST my appt time. :-( Maggie came to get me and things were great them. But then Tori handed me a list of my next 5 appointments when we were on our way out. OHHHH KAYYYY. NO ONE - AT ANY TIME - consulted with me to find out what would be good days and times to come in AND we had to get out of there because my husband had a work meeting to get to. When we got home, we set the list of appts down and forgot about them until Sunday. My bad. BUT ... they were ALL for Tuesdays in the early morning. We normally don't do Tuesday appts when my husband has to go with me because he has to go into the office on that day. He took this day at home for THIS appt. AND I have some medical things that make mornings my WORST time of day. I try to make all my appts after about 11:00 am, later if possible. I am in so much pain in the morning that getting going is insane. So on Sunday we faxed them to cancel all those appts, stating we will call to reschedule. So this morning (Monday) I called. Tori was SO RUDE! When I asked if she got the fax, she didn't even answer me. When I told her I need to delete the these appts and reschedule them, she RUDELY AND STERNLY said "ALL 5 OF THEM!!!" I said "Yes, all 5 of them. Also, Maggie only needs to see me for one or two more appts and then I'm done anyway." (This is because she teaches us how to do MLD at home on our own. This is common with this therapy. So then Tori asked me what time tomorrow I could reschedule for, I was looking at my calendar and finally told her 1:00 pm. THEN she tells me Maggie doesn't have ANYTHING until April 10th. REALLY??? NOW YOU TELL ME!!! How about "Maggie doesn't have anything until April 10th, so what would be your best days and times after that?" Tori has no business working the front desk of ANY business. She gives them a bad name. I have read other bad reviews from people who won't go back to this location BECAUSE OF HER. I won't either. I cancelled all my appts and I will go to another clinic, even though I have to drive twice as far to get there. I know I will be treated well there because I've been there before. I chose Summit because it was closer. But Tori was the straw that breaks the camels back. Summit should find someone else to work their front desk. She is the FACE of Summit in Snohomish and she makes them look VERY BAD.

Always helpful and very thorough. The staff in every department is always very friendly and helpful.read more

I used the Optum Walk In facility in Stanwood on a Saturday morning. I had minimal wait time and…read morewas courteously and expertly treated by the doctor and her nurse. I am so impressed at the excellent care I receive at this clinic!

Cascade is a beautiful community with an amazing care team! Shout out to Beth in the sales team who…read moregoes above and beyond for her referral partners and families! She is very responsive, kind, and has empathy for her residents.

my work requires me to visit this facility frequently and I can honestly say they are among the…read morebest in the region in caring for their residents. The facility is clean and well staffed with happy staff members, and this is reflected by clean and happy residents. The nursing staff are superb, and know and meet their residents needs well; reaching out for additional support in a timely and appropriate manner. A safe place for your vulnerable loved one.

Washington Oaks has been such a good fit for my Mom living independently at 80. We visited and ate…read morea sample meal at over 25 different locations. WO had by far the best food of any place we visited. They moved from their home in Kingson to Washington Oaks together for the first two months. The staff - every one of them!!!, is kind and aware of the needs of the residents. Mom can walk long safe distances with their sky bridges. Physical therapy and Exercise class is on-site. As a result, she keeps strong and keeps walking despite a severe bilateral disability in her muscles. I am confident being here because assisted care is available should she need it. Shout out to Mark the awesome director!

Starting with my first contact at Washington Oakes with the wonderful Maricel, this place has…read morereally impressed me. More importantly, my Mom was impressed enough to sell her home in New Mexico and move to Washington Oakes, which is right in our neighborhood. Everyone you meet, staff and residents alike, are friendly and really seem to like it there. Many staff have been there a long time, which tells me the management puts as much emphasis on caring for their staff as they do their residents. The building itself is a wonderfully remodeled, historic school, truly a beautiful structure. The feeling it is cold, and everything is a clean. My mom is already enjoying participating in the activities, which there are many to choose from. We love Washington.Oakes, and Maricel is the BEST!

I developed vertigo after a recent trip to Hawaii. My doctor referred me to SCPT for physical…read moretherapy. Joe did my initial evaluation and first few session, then alternated through a few different therapists throughout the course of my treatments. Everyone was friendly, knowledgeable, and treated me like a person. My sessions were challenging and more physically demanding than I had expected, but they were always there to make sure I was successful. I had developed a secondary issue which made some days harder and they gave me some tips and exercises to help with that too!

I am dealing with pre and post surgery, for lower back…read more My care team Abby and Sam are fantastic, with their help I've gone from very limited mobility to being stronger and much more stable. All the staff from walking through the door, Sarah, to everyone else are friendly and welcoming, I feel very comfortable when at S.C.P.T. and that also goes a long way towards my recovery. I first met Joe when he was pretty new to Stanwood, located upstairs in the facilities, back then (back issues) he gave me tools that I still use today to selfhelp as needed. Thanks Joe, for staying in our community and offering such great care. Colin Moriarty

I just completed my physical therapy after having lumbar fusion. Evelyn…read more Scarborough, PT/DPT was my therapist. She was professional, patient, encouraging, and helpful every step of the way. I am so grateful to her! The entire staff at the front desk and physical therapy assistants were all very compassionate, friendly and professional. i would recommend this facility to anyone requiring there services.

Great experience. Thank you OPT ! The staff were all very kind, sympathetic and helpful…read more Knowledgable PTs who made my exercises fun! If your back is tweaked, or you have a bum knee, give these folks a try. They're like family to me.

My experience working with Visiting Angles as been nothing short of exceptional. As a Hospice…read moreLiaison it is common for families too need additional support at home. Visiting Angels of Everett is my first choice because of the consistent and compassionate care they provide, as well as the passion for serving our Veterans. If you or someone you know is in need of Home Care, look no further! Give Brandi and her amazing Team a call today!

Really good people. True Angels. They make magic happen when it comes to getting care when you need…read moreit. Even within 24 hours.