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    Visiting Angels

    3.0 (4 reviews)
    Open Open 24 hours

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    4 months ago

    Really good people. True Angels. They make magic happen when it comes to getting care when you need it. Even within 24 hours.

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    HomeWell Care Services

    HomeWell Care Services

    4.3(11 reviews)
    18.0 miBroadview
    21 years in business
    Free consultations

    HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

    They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

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    HomeWell Care Services
    HomeWell Care Services
    HomeWell Care Services

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    Home Instead of Seattle

    Home Instead of Seattle

    3.8(16 reviews)
    22.9 miPortage Bay
    Certified professionals
    Offers customized solutions

    very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

    I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

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    Home Instead of Seattle
    Home Instead of Seattle - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead of Seattle - Behind the scenes of our soon to be released video.

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    Behind the scenes of our soon to be released video.

    With A Little Help - Entrance

    With A Little Help

    4.6(23 reviews)
    23.9 miEastlake

    I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

    With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

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    With A Little Help - WALH Team Hot Cocoa Party

    WALH Team Hot Cocoa Party

    With A Little Help - WALH Team showing Seahawks pride!

    WALH Team showing Seahawks pride!

    With A Little Help

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    Providence Hospice & Home Care

    Providence Hospice & Home Care

    2.4(9 reviews)
    0.5 mi

    When chemo was no longer an option for my mom, she was assigned to Providence Hospice & Home Care…read more This was a pretty scary time for us because we knew it was only a matter of time before my mom would pass away. The nurses and social workers were amazing and compassionate. They gave my mom excellent treatment and compassion. They took care of notary issues for Power of Attorney and helped with the arrangements for my mom's remains. All of this was such a huge relief because it allowed us more quality time together. The nurses were available 24/7, and were willing to come out when the need was urgent. Everyone took the time to get to know Mom and all her family members that were present. When it was no longer feasible for Mom to remain at home, they made sure she was safely transported to the hospital and the hospital hospice staff took over. While she was in the hospital, she was visited by the hospice nurse, and several volunteers. She lasted a week before she passed away, and Hospice is still helping us in the transition after her death. I so appreciate everything this amazing organization has done for our family in this extremely difficult time.

    Although very compassionate and caring while working for my dying father, this company DOES NOT…read moreSTOP with their grief support one year in! The loss of my father has hit me pretty hard, and these bastards now, will not stop reminding me of it, by offering their sincere grief support at least once a month. I would be just fine if I wouldn't be reminded every month at least once about my father passing. I asked them, e-mailed them and cursed them out on the phone to make them stop, to no avail! I am at the point of employing a lawyer to send them a cease and desist letter, so I can make their compassionate reminder, a cruelty in disguise, stop!!This is one company I shall surely avoid.

    Visiting Angels - homehealthcare - Updated June 2026

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