Omg !! Amazing Professional person After I was told form…read moreother company that o need a new unit and no one was able to fix it , I call Steve from Thermo Confort , I never met a professional expert person like this men, fix the problem a very reasonable price , walk me me step to step from that was was done , amazing , Steve THANK YOU SO MUCH

We found this company after we had issues with a unit in our new house. The owner Steve is the…read morebest! His company did a new condenser install and has been our service company ever since. I would definitely recommend this company.

I run the maintenance in St. Mary Coptic Orthodox Church. We had a problem with the heat in one of…read morethe church houses. I called another heating company and they came and they gave me a run around with many things that they will need to fix/change before they could fix the heat. So I decided to call Sam's heating. Sam arrived at the time he scheduled the appointment. He was able to fix the heat within 1 hour. He seemed very knowledgeable and was straightforward with his findings. The price he charged was way less than the other heating company that I called previously. I will definitely recommend Sam's heating for his efficiency, knowledge and his professionalism, but more so also for his decent prices.

Called three times, left msgs, no return. Guess they are…read moredoing extremely well. It turned out to be a blessing, hired a local company that provided the needed service efficiently and promptness.

We all should support small local businesses, they are the most under utilized specially by local…read morehome owner. Always Comfy (Tom McNally), the name says it all they always make sure your home HVAC System is up and running, this a local service provider that really is there to help you with any HVAC issues. He came in when he said he will (on time) and will see what's the issue, explain what's the best solution for the issue and will not charge you arm and a leg for fixing it. He fixed the issue and then I asked him if we do a yearly service contract that will help us make sure that everything is running smoothly and also maintained properly. Then after he left our heating system worked fine for 2 days, he had already informed us that if this goes back we'll have to change a part that he had previously cleaned to make things work. After two days heating went back to working on and off, so I called Always Comfy and Tom said he will be there at the end of the days as we come home after work to fix it. It's was to our surprise he came to fix it just before he had to join his family for a dinner on his birthday. That's going above and beyond to make sure we had our home Always Comfy and we would recommend them over any big name in the area. Although everyone is in business to make profits, but Tom understands that he is not in business to make one time profit or long term business relationships which will grow s your referral will help him to make profits larger than spending money on advertising for months. Just a little synopsis before we had met Always Comfy (Tom McNally) what all we went through. It's been a while we had been looking for someone who can give us a second opinion for our house HVAC and we have been with AJP for 6 years and now they had been suggesting that our furnace is not performing at optimum we should go for High-Efficiency systems that will help us with our home heating & cooling and reduce our electric & gas bill. We called few guys and they all wanted money before suggesting anything to even come in, one guy comes in and tell that there is some wiring issues with our system and that can be fixed for a material cost of $250-300 and when I asked him what's the issue he said you need to pay me $99 for coming to my place and $100 for consultation before he can utter a word. I said since it's too cold and my heating system was acting up so I said "we would certainly like this to be fixed, please explain what the issue is". He said let me make some calls and he went out came back and closed the system and walked out without anything done what so ever.

Business owner visited my home for a pricing consultation. I asked them to wear a mask to protect…read moremy pregnant wife, which is something 10+ other contractors this I've hired this year had no issue with (most of them had their own masks and immediately volunteered to wear them). Business owner questioned my need for him to wear a mask, and asked whether his employees would need to wear one as well. After confirming this, he left before stepping foot in my home.

Awesome company! They were communicative from the first time I called to the date of the install…read more Prompt, clean, respectful and did the job as promised! They were easy to schedule with and completely willing to work with my schedule. Jose did the install and I would 100% recommend him to anyone who needs hvac work done - guy knows what he's doing. They also came in at a great price, and I looked around for a while.

Very poor Customer service. The receptionist Mariana is overwhelmed and you can sense her…read morefrustration over the phone. They take appointments and cannot complete them. Then she gets mad if you ask her to consider your circumstances. She does not know me but got upset and said I had an attitude when i requested to speak to someone else. They text me to confirm for my appointment and then less than 30mins later they canceled my appointment via text. I waited a week for an appointment. They indicated they have emergencies coming in and those take priority. Customer concerns are not valued and they do not properly know how to manage their schedules. Hiring more techs during peak season would make more sense than telling customers you are understaffed and their needs are not a priority. They asked the appointment to be moved a week with no guarantees as to if it would actually be serviced then. If you have other options in your area go with a more professional company.

Unfortunately, after literally years of requesting completion, my project was…read more left unfinished. The ductless a/c and heating units work but the outside covers are not placed over plastic tubing hanging off the walls. It looks ridiculous. This is shameful work. Despite several requests for replacement of some damaged parts, I've received no response. Because he started well, I paid in full too soon. BIG MISTAKE. Sadly, I would not recommend this company.

LONG POST but PLEASE READ: First off I do not know how this…read morecompany has such high ratings but let me tell you my experience with them. I used Rapid for a new central AC install a few months back. Someone I know actually recommended them and the reviews seemed good, so what could go wrong right?. As I have 3 small children and the weather was getting hot I needed to act sooner than later. Rapid got back to me and was able to start work soon. Price seemed reasonable so I went ahead and gave them the job. The day of the install a guy named Malik and another fellow came. They worked pretty much all day to finish the job. Once they were done they told me the job was complete and to enjoy the AC. I took their word for it as I don't know anything about HVAC installation. BUT since that day, things took a turn for the worst! A week after the initial job I noticed water marks on my bathroom ceiling. I knew it had to be the AC because my unit is located on my 2nd floor attic. I called them up and Malik showed up the next day to take a look. He immediately told me he knew "what was wrong" and began to "fix it". He told me the drain was turned the wrong way and now its fixed. Ok, so basically he didn't do the job right the first time. Fine, all good. He left. I ended up fixing the ceiling up myself. Another week goes by and I notice that one of my upstair bedrooms wasn't cooling much. I went into the attic area where they installed and noticed a rip in one of the duct work. It wasn't like that before until they had been up there installing the unit. It had to have happened from them either laying on it or stepping on it. So I called Malik up, he came by a few days later and taped up the ripped area of the duct. Another week or two goes by and I again notice water marks on my living room ceiling this time. And for some reason the AC installation did not come to mind, as they were here multiple times since the first leak. I called my plumber to come and check to see if it was leak from the upstairs bathroom. The day he came to check, part of the ceiling collapsed onto the floor dropping sheet rock and water onto my living room floor. THANK GOD my kids were not home at the time. Immediately we both go upstairs and he confirms that it was in fact coming from the AC unit. I immediately call Corey (the owner) infuriated to tell him what his company has done to my house and to come right away. He comes with one of the initial workers that was at my house. He blamed a clogged drain for the problem, while there was never any issue of leaks or clogs prior to them coming to my house. They never put a drip pain under the unit which is standard. Even if there was a "clogged drain" that is something they should have addressed and fixed the first day they were here, which they didn't do! From then it was a lot of back and forth with me and Corey. He came a couple days later with a drip pain and did some plumbing work. Ok, I assume all is good now what about my ceiling? He never came through on his word to get that repaired for me. I was sitting with a hole in my ceiling for over a week. He never sent anyone to fix it. Mind you, I DID NOT CAUSE MY CEILING TO COLLAPSE. The poor "work" of his guys caused that to happen. Malik was here to check the first leak, how come he didn't look around to see if there were any other issues or leaks? It's called unprofessional-ism and poor craftsmanship! In the end I paid money out of my own pocket to have my ceiling repaired. Because of them my children were exposed to potentially harmful odors, dust and particles from the open ceiling! I ABSOLUTELY REGRET using this company! PLEASE USE THEM AT YOUR OWN RISK! I do NOT want what happened to me and my family to happen to anyone else. As a final result, yes the AC is working fine and my family is not sweating to death. Corey ultimately fixed the problems, wish it was him who came to install in the first place. But it should have been installed right the FIRST time and not the FOURTH time! Goodluck!

Hector came, inspected, knew exactly what he'd need to do and how to do it, and completely fixed…read morethe leak under my sink. From the time I called the company to schedule to the time he left was under 4 hrs (including a run for parts) and the price was reasonable. Overall, A+ experience.

This company is a scam! They sent a technician to repair my furnace, who spent 45 minutes…read moretroubleshooting. He then claimed he found the issue and temporarily rigged it but couldn't fix it, because he "wasn't an electrician". There was a $100 fee for the visit, and a $250 fee for the 'troubleshooting'. When later that night the initial issue continued, I repeatedly called back the company to have him return and actually fix it. He then claimed it was up to me to obtain the part and have it installed. The company eventually said they would send an electrician to fix it, but I would have to pay for his labor in addition to the $350 I had already paid for troubleshooting the issue. In the end, I had to hire a different company to come and fix the issue. I repeatedly asked to have an invoice explaining the services provided sent to me, which never occurred. I am submitting a complaint to the BBB. This company is totally non-responsive to having the client's needs addressed. DO NOT EVER use this company!

Ray was incredibly kind, courteous, and clear about what needed to be done as far as my broken AC…read more He returned the unit quickly and safely and it has been working perfectly ever since. He was extremely patient and communicative in a set of circumstances that might have sent someone else away in exasperation. I recommend Fhilaire very highly and without reservation. (His assistant was lovely too!).

This is my local plumber and I can't recommend them enough. Their rates are very reasonable and…read moredespite the fact that they always seem to be busy, they fit me in asap. All the plumbers in this firm are professional. knowledgeable, and courteous.

I had a leak in an original cast iron pipe in my house which is over 100 years old. They were able…read moreto replace the leaky section by making two small holes in the wall of a closet on my first floor and one under the carpeted hallway floor (no damage to the carpet) to replace the leaking section of the pipe. A carpenter they sent will be making the small patches. I'm relieved that they didn't have to go through the tiles in the shower or anyplace that would be expensive to patch. They identified the source of the leak and repaired it quickly and didn't leave a mess behind. I highly recommend this plumber!