Very nice and was able to help us out when there wasn't much time left before we needed to go on a…read moretrip. I feel he is honest.

Joe is extremely talented. He is able to accurately diagnose and repair any issue. His work is just…read moreas impeccable.

Steve repaired the brakes on our 1970 Plymouth Duster, did an outstanding job at an incredible…read moreprice and did it quickly! This was not an easy , typical problem that Steve was able to figure out. Nothing better than talent and exi

This guy is a thief. He towed my truck in after an accident and I caught his guys draining my gas…read moreand stealing stuff off my truck. They were supposed to bring my truck to my house, but took it to their place. I called and told them it was supposed to come to my house, they told me it was off the flat bed and I would have to pay to put it back on. I arrived there 10 minutes later to their guys draining my gas while it was still on their flat bed. Plus another guy taking stuff off my truck. They said it was totaled and it was going to go to the junk any way. Guess what, I had it fixed and had to buy all new stuff that they took. Don't trust them. Robert.

My 16+ year Honda has been getting its routine service here for 10 years. Impressed with the…read morecourtesy to me, and the efficiency and service of my "elder" car. Old Gaskets and hoses have made recent (separate appointments) for routine oil change and rotars-caliper/brake pad each require a second visit. Owner took my car in the next day both times and evaluated the concern, addressed the symptoms and was prepared with fixes that could address the possible extended problems. Nominal and no charge respectively! What!! Car is back to excellent working order. Reliability, fair pricing, customer courtesy and Excellent service. It's a busy place for good reason.

Been going here for a few years with multiple vehicles. Always great service and prices. I don't…read moretrust anyone else to work on my cars.

This is the only place I will take my car! Also- I soooo…read morevery much appreciate them getting my daughter's car and mine in at the same time on 1 days notice! Now we can go enjoy a coffee together while we wait!! Thank you so much, Shannon!!!!

We cannot praise the quality of work and the service that we received at Larson's Auto Body. Takis…read moreprovided absolutely outstanding customer service and went above and beyond in communicating with us. While no one wants to have to deal with vehicle body work, this is the place to go to have it done and done correctly. Takis even coordinated and dealt with a local dealership (which could learn how to service customers from him) to correct a computer component that was impacted when a driver hit one of our cars. We are grateful!

Barry and his crew are the best! Took care of my Son's Toyota replacing the battery, altenator &…read morebelt! Kudos all around!!

Been servicing my 3 cars there for years. They're honest, upfront estimates, quality work by…read morecertified techs. Just had my 2009 Lexus GX470 in for front harmonic sound and clunk in left front. Diagnosed hub and bearing needing replacement and get new sticker. Car was fixed correctly, fair pricing and drives perfect. Highly recommend these guys !!! Always a pleasure doing business there. Thank you !!!

Keep my car for couples of months finally got it back run for a week after being charged for $4500,…read moreit stop working again and having the same issue. Brought the car back they kept it over a year never a tempted to fix it every time I call they said they working on it and would call me back but really never did.

My first encounter with Jay's Garage ( Volvo) was when my wife was pregnant with our daughter &…read morebroke down. He fixed the car ASAP. Now 17 yrs latter, same car had an issue. My 17 yr old daughter is driving the car. Jay checked it out quickly and assured me that it was totally safe to drive. Jay is an honest person with integrity & has the "always to please" personality. Jay even gave me his card & told me to give it to my daughter in case she needs help. Just a great guy! Thank you Jay!!

Cannot speak on picking up a vehicle yet, but the sales and purchase process was very good…read more Uncle Mo facilitated our sale and I couldn't be more pleased. He was thrown into the mix last minute, but he gave us care, attention, and quality service. He was extremely open and candid about what we were looking for and looking at. He explained every detail, and even pointed out some items that might need attention in some vehicles we viewed. During the closing, he made sure we understood what was going on and helped us get the best possible deal. I should note that we were cash buyers and didn't have a trade. He outline the fine print before even talking about a deal so we understood what to expect, so there were no surprises. He made sure to call us with all the work being done to the vehicle and strongly advocated for us on certain things that they should cover (and did cover)! I'll update once I pick the vehicle up, but Uncle Mo, Marz, and Gabe made for a fantastic experience.

We drove over an hour to look at a vehicle after confirming details with a gentleman named Bruno…read morewho contacted me based on the info i provided to their online website. Unfortunately, the experience was disappointing. Before making the trip, we were told we qualified for a promotional incentive of up to $2,000 over five months. Also Bruno said he would send us coupons. These incentives along with our $6000 downpayment would have been tools to work out a reasonable figure. After arriving, we were told we did not qualify for the promos and the coupons did not arrive. We also discovered the vehicle was priced approximately $1,500 higher than the online listing, even after showing the advertised price. Throughout the process there appeared to be conflicting information regarding the vehicle's pricing, which created a great deal of confusion and we thought the figures initially quoted were too good to be true. We were ready to sign and then the correct numbers were presented. We were prepared to renegotiate as i said we thought the initial offer was too good to be true and we are reasonable but that was never an option that was explored or attempted. I do want to mention that our salesperson was friendly, courteous, and genuinely tried to help. My frustration is not with him personally, but with the inconsistent information and the overall sales process. The dealership did offer us a very fair trade-in value, which we appreciated. However, they were unwilling to discuss the vehicle's price despite the discrepancies we encountered. After driving more than an hour based on the information we had been given, we left feeling disappointed. My hope is that the dealership and people who explain the promos can improve communication and ensure that online pricing and promotions accurately reflect what customers will actually receive. It would save customers from making long trips based on incorrect expectations and would also help the sales staff avoid being put in difficult situations because of inconsistent information and prevent wasting everyone's time.

Actually, they ARE doing State Inspections! Was just there this morning.. great place!read more

Bliss auto is a convenient and friendly family owned shop (father/son). I use them for minor and…read moremajor maintenance on my SUVs. They've done my auto inspections for the past few years.

I would like to give Kelsey Legeny and TJ a big shout out we recentley bought a 2023 Dodge…read moreChallenger from Imperial Cars in Mendon , Mass. Kelsey was great she treated us like royalty, she was kind, patient and thoughtful. TJ was very helpful in helping us hammer out a deal . It was a nice experience and I would definitely tell alll my friends and anyone listening to find your way to the best car lot in Mass. Again a big thanks to Kelsey and TJ , good job guys. Thanks again.

**Outstanding Service Experience!**…read more I recently brought my car in for service, and Edmund Jones was absolutely exceptional. He took the time to thoroughly explain everything my car needed and clearly outlined what was covered under my warranty. His professionalism and attention to detail made me feel completely confident and well cared for. I'll be honest -- it's hard to trust people these days -- but Edmund is someone I can trust without hesitation. It's truly refreshing to work with someone so genuine and reliable. Thank you, Edmund, for providing such an outstanding service experience!

Imperial seems to regularly advertise one special priced model, several thousand under all other…read morecomparable models - (so called) - on their lot. We called twice, to research, then set up an appointment, which they verified it being available. A 25-minute drive later...this lower price truck "was just sold - paperwork is right here on my desk" - (face down). Of course, other similar but pricier models were each being pitched. Although upset, we heard them out and took a test drive in a another truck that was dirty - and wreaked of dog smell (and hair). Like the Seinfeld episode...our clothes stunk all afternoon. Surprised, for a larger and seemingly reputable dealer - we felt their bait-&-switch internet marketing was as bad as smaller used cars lots. Super disappointing. (maybe we dodged a bullet)...

I just wanted to buy a Bronco. As soon as The found I I had my own financing, the refused to return…read moremy phone calls. I've never experienced this before. I just wanted to buy a Bronco...