It's been a while since I had this experience but today I was in Dick's and I saw Emily the cashier…read moreagain and I was reminded that I wanted to leave her a very positive review I needed to do an exchange because i bought girl socks and needed boy nike socks. But i misplaced the receipt and was unable to do the exchange for the correct item.. This was frustrating for me and i got upset but Emily went out of her way to ease my frustration with a 10$ credit towards the new purchase if the correct item and just gave overall great customer service!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

First visit ever was for a bat and the staff was very knowledgeable and helpful. Second visit was…read morefor torn glove stitching at the finger, and they fixed it on the spot, no issues. Prices are more than reasonable and it's obvious they have a love of sports and respect for young players learning the games...

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

Azteca just earned a new customer. As everyone who follows soccer knows, 2026 is a World Cup year,…read moreand it's always a race to find the jerseys for the team(s) you support. I downloaded the Nike app just to get updates on when Korea's jerseys were put out for sale, and there was nothing. I got desperate, because I really want to buy the home and away shirts, and after looking for places, I found Azteca had Korea's away jerseys on a Google search. Since I'd never heard of Azteca before that, I was naturally wary of buying from them, so I checked Reddit and found threads where people asked before me if Azteca was legit, and a lot of people vouched for them. With nothing more than the endorsements of strangers on Reddit, I put in my order for jerseys for my mom and I. I called the store in El Monte immediately to ask if they'd received my order, and the employee said they had, and given that I'd bought the jersey around 3 or 4 PM, it would ship the next day, which was completely valid. I tracked the shipping from the moment Azteca sent the confirmation and tracking numbers, and they just came in. I explained to the employee I talked to that I'm all the way up in NorCal, and I found them on a Google search, so here I was calling and ordering from NorCal. The jerseys came in, and they are amazing, and I checked other retailers if they had Korea's jerseys, including Nike, Dick's and Big 5, and Dick's was the only one that had any in stock on their website/app, but the inventory was limited. For the time I had to spend looking for a jersey and the recommendations those strangers gave on Reddit, this was well worth the buy and waiting for the delivery to come in the mail. I'd also like to shout out the employee I talked to, and while I didn't get her name, she was incredibly patient and kind with me, so thank you, Azteca. I can't wait to buy my next jersey from you guys.

I went in to purchase some new cleats last week and the employee who helped me was a huge help…read more Unfortunately I couldn't get his name but I 100% recommend going here to purchase any football related item. I was able to leave the store with a boot that fits my foot perfectly.

Was referred here by a friend to get my racket restrung. Glad I did because the owner was very…read morenice and made me feel welcome. He restrung my racket in about 30 minutes. Did not try to upsell me anything and recommended me strings for my arcsaber play. The place is a relatively small shop, but I got to know the owner. He said his shop has been here for a very long time. I actually drive by this place on my way to play badminton, but have never really seen it! His prices are incredibly reasonable, and I would surely come back to get a racket restrung. As far as shuttlecock or rackets for purchase, the selection is quite limited. The shuttlecocks were a bit pricey for the high quality ones, so I did not opt for them. He noted costs for shuttlecocks increased significantly due to tariffs. Anyhow, I am all for supporting small businesses, and he seems like an honest, genuine shop owner. Hope to see his shop succeed! Parking is available in front, shared with the rest of the plaza. Did not have any problems finding parking when I came.

Decent price for badminton stringing and handle grips. Friendly staff. Realistic shop hours.read more

Spin has always been my place to go for shoes, dancer wear and even toys !…read more I appreciate everyone who works there but Kelly is my girl who helps me pick out so many cute outfits and my shoes orders , I spend hundreds here and will continue to do so with her great service she's the best one yet !

I love spin boutique, the staff there is definitely friendly and helpful once you walk in the…read morestore. They have the cutest dance wear for every holiday. The staff in spin boutique go above & beyond to satisfy your needs even if an item is not in stock they will definitely order it for you or recommend different items. I highly recommend spin boutique for all your dance/sex life items/needs !!

I love this WSS they have very good selection of shoes! The staff is very nice and attentive. It's…read morea very wide store as well and it's always clean in there! Good deals on shoes and clothes. I love how they have their own wss tshirts . I think it's 3 for 25 not to bad they look like pro clubs. Overall great store good customer service big parking lot! We came for a Christmas event they had toys and Santa clause and it was all coordination from management and staff to make it happen very wholesome

WSS is a nostalgic place where you either went to get shoes with your parents or are now taking…read moreyour own kids to go get their shoes . The prices are not too bad . They do seemed short staffed sometimes but we always got serviced with no issues

Definitely recommend this place! Never met more friendly and helpful staff. Everyone was extremely…read morepatient with us and answered all our questions. They even offered so much advice knowing we were just getting started with this hobby. Nico gave us about 2 hours of undivided attention in helping us find the equipment and really took the time to make sure everything was perfect for us including the comfort, design, and value of the equipment. My boyfriend and I both left the store with our own new pair of fitted boots, fully set up skis, poles, helmets, and a bunch of helpful tips. We could definitely tell that he loves what he does and puts a lot of care into his work. Apparently he's experienced in both skiing and snowboarding, so it truly felt like he knew what he was talking about. We'll definitely come back in the future for some more equipment and apparel if we're ever looking for more snow gear.

Called to get my bindings installed onto snowboard and they were able to help me right away. $20 to…read moreget them installed and was done within 10 minutes. Friendly and fast service. Would come back again. Tons of parking as well