I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

Uncle Sam fixed my jeep a few weeks ago! He was super nice and everything was fixed quickly at a…read moregreat price!

Never again they might of done good job on my brakes the owner Sam try to rip me off saying that I…read moreneeded a front frame that would be $1500. Saying my bushings are rusted that is a flat out lie. I got a second opinion with another person I have known for years said have him call him he refuses. I need work done on my car they wont be doing that in the near future. I'm so disgusted with this place when I confront the person they didn't want to take responsibility all they want to do is continue to lie to me. BE AWARE of these people they're nothing but crooks I am sick and tired trying to be ripped off especially with mechanics when they see a woman coming they want to rip them off.

I went today to have my full service oil change everybody that was involved in my oil change, tire…read morecheck, etc. was so friendly and so nice. I really enjoyed talking with Cameron who did my oil change Richard, who I believe was the manager and Nate, who was the assistant manager they checked my engine light for me as well and let me know what all I needed to do once I left them overall everybody was very nice. Great conversation will definitely come back again.

every time i come here there is a excuse nobody showed up for work or it takes 30 min to take fuel…read morefilter off last time it took 30 sec.these people are clueless,I'm done. came in at 1:25 it's 2:30 and still in the bay for a easy fuel filter change.

Have taken my old European car there, esp. after the dealer told me it "wasn't leaking coolant"…read morealthough I saw coolant drips on the driveway, and had to keep adding coolant. Twice at the dealer, and they basically told me there wasn't a problem. Peter B worked on it, and said the issue is the hose size -- metric vs. US. If someone uses a US hose, it will be not be exactly right, and will leak once the car heats up and everything is at pressure. No more problems after Peter B worked on it. Also took my older Camry there, and asked about my newer Camry. Peter B (ie, the phone staff) was upfront about things they can work on, and things they don't. They are very busy, and I prefer to know this information before booking an appointment for 6 weeks in the future. So, I think is a time saver to have a thorough discussion on the phone at Peter B. (I hate these webforms dealers are using now -- there's a) no place to record specific issues, they basically only want a simple job, like a 40k checkover, etc. and b) dealer service intake staff never read the webform anyway. So what's the point?) The phone staff at Peter B is very knowledgeable, too.

Always happy with our service at Peter B's. He does the best work on our vehicles and we have the…read moreutmost faith that the work is always done properly on our cars. Never had a complaint.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

I just moved to Urbana from St. Louis, where I was a happy Midas customer for my Corolla. So when I…read moreneeded an oil change, I filled out the local store's online form to request an appointment for Tuesday, August 29. The store was closed for the evening, but I got an email that said that they'd respond within thirty "business minutes." They didn't - not even when I sent a follow-up email the next day. I checked my spam and everything, but no, this Midas just ignored my message. I guess they aren't too interested in new customers.

So I called in because of a issue at jiffy lube and they wanted me to take it here. Dave answers…read morethe phone I told him about the issue and asked do you even work on bmw. He was rude as hell told me to bring it by and tried to tell me what the issue with my oil pan was I tried to tell him that isn't the issue there was no slow leak or any leaks so what your saying is irrelevant cuz it's stripped from it being cranked on to the point it stripped the engine can't keep oil at all in it So he told me in a rude tone to take it to my mechanic and slammed the phone down hanging up on me Note now I only called to make an appointment because jiffy lube wanted them to look at it cuz they trust them lol well maybe not after they hear about this DO NOT USE this place. There was no reason for Dave to be that rude to me as I was just asking simple questions. If Dave isn't afraid to talk to me this way I wonder how he speaks to women that call in. Great job turning away new business, Dave!

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.

I had my back brakes replaced, battery replaced and oil changed. They were done within a few hours,…read morethey quickly gave me their assessment so I could call them to approve/ forfeit the suggestion. Everything was quoted up front and they have a shuttle to and from the shop. Customer service is on point and the waiting room is clean. I will be returning - this was my first experience with Norris Tire and Auto.

Norris Tire is outstanding in every way: my check engine light was on and I scheduled an…read moreappointment for service, using their convenient online appointment scheduling in the middle of the night. When I dropped my car off the whole team made it effortless and I was offered a free coffee or cold beverage. They called and texted me a summary of services needed. Becky, Shannon, and the super helpful guy at the counter (I can't remember his name) turned an unexpected auto repair into no big deal. Thanks again Norris, I will be back.