Excellent work, reasonable pricing, trustworthy, generous with his time and explanations…read more We made the mistake of purchasing a home from flippers and realized we had comprehensive plumbing/leaking issues as we were getting ready to sell our house. Jeremy was punctual, thorough, honest, friendly, and took time to explain in detail what needed to be done and why. He will forever be our go to for all things plumbing. And with my wife who stays at home with two kids, I greatly value having someone safe and trustworthy who I can call to address issues with our home while I'm at work.

Honest, reasonable fees, and exceptional quality…read more I needed a plumber to look over the plumbing at my new house, which was a foreclosure. The house had gone through a winter without anyone living in it - 6+ months without running water and several extremely cold snaps (think Super Bowl 2011 weather!) and I figured there would be some plumbing issues. I was new to Rockwall and didn't know a good plumber yet. I wanted someone who would pssoess the qualities above. A friend of mine told me about Pathway Plumbing, so I decided to give them a try. Jeremy and his merry band of plumbers did great work. They fixed all that ailed my house - and at a price that didn't leave me weeping. Since then, I've had them back a time or two (NOT to fix what they didn't get right, but for different issues!). Each time, they've been super. They were like Boy Scouts - you know: trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. OK, so a couple of those may be a stretch, but you get the idea. I highly recommend Pathway Plumbing.

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Kitchen faucet install went very well. The service tech went over and beyond what's needed to…read morecomplete the job.

Super quick and professional service and very reasonably priced. Highly recommend to anyone in the…read moreLavon, Wylie, Nevada, Rockwall area.

Outstanding from start to finish. The only plumbing company I'll ever call. Super friendly, very…read moreprofessional and prompt.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

We have used Master's Touch since moving to Rockwall in 1998 and have been…read morepleased with their work ever since. One call to Bob is all it takes to get either him or Eric to look into the problem and fix it quickly and at a reasonable price. What we appreciate most is that you can count on Master's Touch to do the job right the first time!

We originally thought this owner was great. He said he would fix things and we were in great hands…read moreas he is a "Christian" man! One of his employees pulled a gun on my tenants and I guess was fired but this owner capped lines saying he would be back when it was warmer and he had help. SO he capped lines, many tenants had no water, he doest come back. I had to pay another plumber 2 days later when he never come back to uncap lines that didnt need capping but because lost his help he wanted to cap them to prevent water flow. IF he had better employees and completed the work we would have saved about 1500. He is still trying to get money out of me even though my tenants went without water 2 days, a gun was pulled on tenants by his crazy helper. UGH a nightmare of a situation. He should take care of jobs he promised to do and stop trying to collect money when he never come back. He owes me for uncapping lines ...beware

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

I called these guys because a fella that was working for me recommended them! They came out. To my…read moreamazement, there were 6 guys in all - 2 of them were bosses from what was said. Six pretty good sized men showing up at one woman's house is definitely overkill. Six men showing up at your house would be scary to some women!!! It's surely NOT wise!!! Some of these guys could have sat in one of their trucks instead of just standing around. Anyway, 2 of the fellas - evidently worker bees - went under my house while everyone else stood around. They looked around, & saw the how the previous plumber had blocked my access to the rest of the plumbing & came out to tell their bosses. They told the Main Boss how all my plumbing was PVC pipe. He made it very plain that he wasn't pleased to hear that. He said that he doesn't like working with PVC. Maybe he doesn't do drain lines. I explained to him that I needed that one drainage line moved (rerouted,) so that it didn't block my path & I wanted the water lines wrapped for the Winter, so they wouldn't freeze. I don't think I told them that I needed the drainage lines strapped up which is another thing the previous plumber failed to do. Anyway, they didn't want to dig under the line that was blocking the access to see the rest of the plumbing behind it, so they really couldn't give me a real estimate, but the head guy said they'd do the work. I wasn't impressed! I don't do half or maybe estimates, or just hire folks NOT knowing what all is involved & how much money I am going to spend!!! So, no thank you, K&K!!!

They gave me a ballpark quote over the phone and it was actually cheaper once the job was done. So…read moremuch better than the other way around!

I called early in the morning and they were out a couple of hours later. They fixed the toilet in…read morea short time and charged a reasonable price. They were very nice and very professional. Now I know who to call for all plumbing problems

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.