Jimmy was very straightforward and honest. He was able to explain and detail the work required…read morewithout talking over my head. His knowledge is unparalleled and his cost were very reasonable. They were also able to fit me in quickly!

Was told a master plumber would be coming out for a home warranty repair 2 days after technician…read morecame to survey the work, didn't hear back from them for over 9 days after multiple calls were made to inquire on when they come. The same person/tech that came out previously came to perform the work (not the master plumber we were told would be coming to perform the service). Technicians work was not complete and when questioned about the quality, I was told "that's just the way it is". Technician proceeded to make excuses regarding why work could not be completed. When my wife asked for next steps he RAISED HIS VOICE and yelled "what the hell do you want me to do?!" This company came into our home spouting buzzwords like "honesty, integrity, trustworthiness" only to push for upsells and couldn't even follow the timeline they quoted nor provide any semblance of quality work. My wife was made to feel dismissed and disrespected in her own home simply for asking questions. When master plumber was called by tech I asked to speak to them and inquired how they would make this right. He proceeded to tell the tech to get in his truck and drive away as there was no way he could make us happy. We were left with fixtures that are in worse shape than before they attempted work, and a blockage that we will have to get another plumber to fix. Main issues = integrity, honesty, timely communication, follow through and the fact that a representative of this company rose his voice in a hostile manner to a woman on her own property when asking clarifying questions. Ladies, I'd think twice before allowing this company into your home. Gentleman, I'd suggest you be present to inspect work and to provide an environment of safety for your family/loved ones.

I would not recommend this plumber. I called about a broken shower handle and he quoted me $429 as…read morejust his callout fee. He didn't tell me this until he showed up and started working on the handle. When I found out the cost with additional parts, I told him to leave. He is a scam! Those prices are crazy and the guy was a total asshole when I asked questions. I fixed it for $100. Ridiculous.

I needed a plumber in Forney for a water heater repair, and Bestway Plumbing was amazing! They…read moreresponded quickly, explained everything clearly, and had my hot water back the same day. If you're looking for reliable plumbing service in Forney or the DFW area, I highly recommend Bestway Plumbing!

Very professional. Great quality and customer service. Had PRV installed and leak repaired. Talks…read morestraight and does not try to oversell. Very reasonable pricing.

Jimmy just installed an in-ground drip system for my foundation. He is very knowledgeable and…read moreprofessional. They were in and out fast, including clean-up. Jimmy even gave me some advice on what other plumbing issues I should watch for.

I cannot say enough good words about Lenn and his team. Very responsive, timely and professional…read more He was at my house within an hour of calling and had the problem fixed so quickly. Truly the Best!

BEWARE****Len Waatti was suppose to replace a sewer line for me and dug a tunnel under my home to…read morereplace the sewer line between my kitchen and master bath. He told me he replaced it and that the it was tested and all good. I traded him my BMW for the work only to have another group come out to find out the he DID NOT REPLACE THE LINE. He actually laid new pipes out in my yard like he was going to replace them, but it was just for show and then put them back on his truck when I left. When I confronted him about it, he said that I told him I didn't have the money. I ended up going with a reputable plumbing company and spent $30k to have them all replaced. (Yeah Len, like I didn't have the money.. you're nothing more than a scam artist. ) The license # on his truck and card do not show up on a state license search. BEWARE!!!

Lifesaver! Family owned business that came and fixed my clogged kitchen sink the night before…read moreThanksgiving when no other plumbing service was available. I am so thankful to have found a business that truly cares about their customers. He was professional, thorough, trustworthy and well priced. Not to mention his work is guaranteed for 30 days! I will continue to use Hickman plumbing for all future plumbing needs and highly recommend!

I had a water heater replaced. Tony was excellent in diagnosing the problem, correcting prior…read morework, and being very informative. The crew is very courteous when working as well. I have used many different plumbers in the past, and Hickman Plumbing is among the best in the area. He will clearly state all charges and provide e-mail receipt. The pricing is very competitive for the area.

Charged me $350 to auger clogged drains and put in a wax ring didn't even caulk toilet after…read morefinishing also when they used an auger they caused a water pressure issue that they wanted another $250 to fix .... Since Dale has retired this business no longer has the same moral and values it once did

We had a plumbing issue on Saturday of a holiday weekend. My call was promptly answered and…read moreMitchell said he would be at our house in 30 minutes. And he was! The problem was quickly resolved and we were completely happy with the service. We will call him again!

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

My hot water heater broke and leaked water back into the house. Someone suggested one of the Big…read morebox company plumbers and after hearing that they didn't have anyone who could see me that morning, I called Pro Service. Kelly was amazing. She pulled someone off a job to come make sure I had access to water since all my water was off. Johnny came within the hour and got hot water heater turned off, but left regular water on. The very next morning, Johnny was back installing a new water heater. This is the kind of service you can only get from a family run business. I'll never call the big commercial guys again.

Amazing company. Cannot believe how professional they are. From Kelly their receptionist to the…read morequality plumbers that came out. Johnny and Darrin came to our home. Took care of a clog in my pipe behind my washer. Thank you!! Highly highly recommended recommend!