This experience was great from beginning to end! Joe, from Shading Solutions contacted me, we made…read morean appointment. He was accommodating with my schedule and showed up on time- actually early! We talked, he shared the history of the company (30 yrs in business, I remember correctly) and reviewed what we were hoping to replace- he showed me what Shading Solutions could do- measured, twice, and we were on our way. The date he told me to anticipate our awnings should be delivered and one week before, contacted me to say we are on schedule! The awnings were delivered and we set a date for installation. The day before, Kurt Lamothe, the installer, came to look at the awnings and to check out the job site, impressive! Not waiting for 'day of ' - being proactive shows professionalism ~ so appreciated in this day! The installers show up, again, professional and friendly and EARLY! Again, I was impressed because as they're installing, Joe, my sales guy, shows up just to make sure all is going well and that I was satisfied. He even texted me after to say there is a windy storm rolling in so make sure to roll up the awnings as they were just installed. The guys picked up all the wrappings and left not one piece behind. Oh- and the price was fair, no hard sell or upsell. Will post pics later ~ but we are VERY satisfied to find a company and people who are professional and are great at their jobs! Thanks Joe, Kurt, Kurt Jr and Cliff (?) I apologize if I got the name wrong!

From the owner: Shading Solutions Group will furnish and install outdoor shade structures like maintenance-free,…read morealuminum pergolas, retractable awnings, aluminum awnings, commercial aluminum canopies, aluminum patio covers, and exterior window and door security screens/window guards.

Not trustworthy Came and gave us a verbal estimate. She…read moresounded like she could give a beautiful job, but we couldn't trust the company with our hard earned funds. She gave us a business card that stated they're with the BBB, and we found out her company is not. She made appointments she didn't keep. She wanted 50% before the job started. My spirit was unsettled with this company. Please do your homework and research before using anyone.

they came to my place of business to dump some broken concrete. i told them we were closed and…read morecould'nt dump, until tomorrow. well they dumped it next to the road going out, this was caught on camera. now i am arguing with them to pay for it, fly dumpers, don't use them.

Our home was built in 2015 and had a full basement. We chose to leave it unfinished until we found…read moresomeone that we could trust to do the work. In 2016 we built an outdoor cabana and contracted Mike Rosian owner of MJR Decks to do the outside work. He created a masterpiece and we utilize this outdoor paradise all the time. A few years have passed and I've kept in touch with Mike and asked if he could finish our basement. Mike agreed and the outcome met and exceeded our expectations. Mike guided us from design to finish and worked with us to ensure we built the exact layout we wanted. I would recommend Mike and MJR Decks to anyone looking for outside patios/decks and NOW our Amazing finished basement.

Michael and his team expertly constructed a beautiful cabana room over our existing patio. Michael…read morehad great a timeline and communication throughout the entire process. The end result is exactly what my wife and I were looking for.

The work done was good. However when we called to get help with a door that they installed, they…read morewould not come back to look at it or fix it. Very poor customer service once the work was completed. Very disappointed

From the owner: With 18 years of experience we have what it takes to build your dream deck…read more Through our custom three step process we will help you plan, design and build your new deck or pergola within the confines of local codes. We specialize in both residential and rooftop decks. Visit our website for more info.

They act as if their business is merely a hobby. They don't take their business seriously. No show…read morefor appointments when and if you can reach them. Often you can't even leave a message because the voice mail is full. It is amazing that they are still in business.

The worst customer service ever!! I called on a Monday morning to schedule a service appointment…read more After a few calls with no answer, I promptly receive a call from an unknown number from a very lethargic gentleman who identified himself as Tom Longmire. After explaining the nature of my irrigation issue, Tom scheduled me for an appointment for Saturday, May 27, 2017 at 7:00am. Approximately 30 minutes past and no technician. I called the number listed on the website and again, no answer. I then receive a call back from Tom calling from an unlisted number. I explained to "Tom" that my service technician was a no show, no call and it was over 30 minutes past my scheduled appointment time. Tom apparently was sleep when I called as he yawned repeatedly in my ear, offered no contingency plan and no apology. All, save your money and spend it with a company who provides premier customer service and doesn't monopolize your time. Tom, going forward, the early bird catches the worm. Sorry to have disturbed your sleep. Night Night

I love my custom pergola! John, the owner, helped consult along the way on structure, sizing, and…read moreoptions. Levi and the install guys were quick and professional. These custom jobs cost more than a store bought option, but it feels much higher quality, super sturdy, and looks custom built to fit our house. Love it!

Chicagoland Pergolas was a fair and communicative contractor. The team kept me informed throughout…read morethe process, and the finished product looks great. I'd recommend them for anyone considering a custom pergola.