We were quickly seated and our drink orders were taken. We had salad and split an order of fries. The steak on my salad was delicious but the rest didn't taste very fresh. The fries were good but they forgot to bring them out. They got busy and we didn't get much help to cash out. Overall, it was a decent place to eat/ it was a nice atmosphere and seemed clean. The servers were generally pleasant read more

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I didn't trust the ratings of this restaurant because tripcadvisor had really good reviews. Trip advisor is lies. Upon entering there was a small wait which isn't a big deal. The hostess was amazing. Very friendly and welcoming.. I thought man a good start.. then it went drastically down hill. It took us over an hour and half to get and finish our meal. Waiter came over and seemed out of place. Took our orders for drinks and appetizers then disappeared. Our drinks came out slowly considering it was two waters and a lemonade. We ordered the garlic cheese curds. No plates to eat them on, no extra napkins.. They were good, nothing like omg I have to get again. We asked now for a Pepsi and Arnold Palmer with our dinner order.. drinks even slower than the last time came out.. no water refills to be seen. Then our food at this point should be done.. oh no waiter comes out..they are out of chicken fingers. Our child has to order something else.. choices were grilled cheese or pasta. We came here specifically because of the kids menu and tenders. That should have been told to us before even getting into the dining area. So I ask can you make a small kid burger? Nope! They are all premade burgers. They offer no alternative to a kids meal that has protein on it unless you want grilled cheese. What the actual hell. My kid has an issue with milk. They won't discount the adult meal that our kid won't fully finish. So a reasonable night went out the door. Was the waiter willing to ask a boss.. again nope.. no boss to be seen. Husband ordered the fish and was told to pick any side. He ordered poutine. I ordered the grilled chicken with poutine. My son was forced to get the fried chicken and we had to cut it up for him. No water refill or refill asked once our food hit the table. Didn't see our waiter again til he wanted to settle the bill. My chicken was ok. The chicken really should have been pounded thinner.. one side was very thick and the other was barely there. I wasn't impressed with the poutine, beyond swimming in gravy, too much. My sons chicken was huge so he only ended up eating 1/3 of it given he's a kid. Such a waste of money. My husbands fish was ok, it came out with chips on his plate and then the waiter brought poutine. he said the texture of the breading wasn't good. At home we have some of the best fish fry's and this one wasn't one of them. Here's the kicker.. get the bill.. it has full shot for all meals.. no man we messed up with your kids meal.. and they charged my husband extra for poutine. 4.50 for something that came with his meal. My meal was normal price. At this point we had been there for an hour and half with a child I wanted out so we just paid and left. If your looking to flush money down the toilet and spend an hour and half to two hours of your life on a meal.. this is the place. read more

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We were happy to find a breakfast spot with gluten free bread. I couldn't find a breakfast menu anywhere online so I am happy to share one, see pics. I believe they also serve lunch and dinner. This is in the middle of Downtown Alexandria Bay and right on the water. If you need the GF bread make sure to call and confirm they have it in stock before you come. I did make the call before coming and was glad I did. I ordered French toast and it came out on what looked like burger buns. It was still very good and tasty. I appreciated their ability to adapt but found it interesting they didn't mention this. My uncle sat at another table, at the same time, and asked for GF toast and was told there was no GF bread left. Just mentioning this because you might want to question all of this on the phone before you come if this would bother you. I had the GF French toast with Nutella drizzle and a side of bacon. It was tasty and a healthy portion. The Nutella was a nice touch. The bacon was a little thin for my liking, could have been a little crispier but there was a good amount for a side. My significant other agrees with my comment about the bacon. But he said the toast was very good and the deep fried home fries were pretty good. Overall a standard breakfasts Prices were reasonable and service was great. A good option for a quick breakfast if you are in the area. And many seats offer great views of the water. read more

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This place is at a great location, and it's nicely decorated. Unfortunately, that's where the compliments end. After we were seated, our server appeared, although she was friendly, she wasn't to available to us, and then the food arrived .(took a long time to get to us) I ordered the Mediterranean Cod, and it was flavorless .The best thing on my dish was the baked beans, and I think they came out off a can. The vegetables on my plate appeared to be frozen, not fresh, they surely didn't taste fresh. We also had a lobster roll. It was definitely like something I've never seen before, small, unrecognizable pieces that looked dry and overcooked, I was told that it tasted as it looked. We also had a power bowl with grilled chicken. The avocado in it was not only hard but also turning black. We have never been served anything like that at any other place we have eaten at. Our waitress wasn't too helpful when I told her and showed her our problems with the food. Too bad, the place looked nice. read more

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So the service is great and the inside is clean. The view on the dining area is pretty much of the parking lot. Food ugghhhh. So the walleye nuggets are bland even though they bread themselves. The burger stay away from, these are frozen small and are horrible. No flavor, probably one of the worst burgers I ever ate. what you should get is the lobster roll, this is crazy good. This place is pricey for what you get, and you don't get much. read more

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I am so happy we found this place for breakfast, it was so good we came back and had to try their dinner. Waitress was super friendly and assertive. The view of the bay while you ate was awesome as well. If you are looking for great food and a good atmosphere, check this place out. read more

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The service was awesome, our waitress was very nice and welcoming. The kitchen manager came by and asked about our experience and offered a free funnel cake (a promotion for the month of may), which was pretty neat! The atmosphere was great, not much to say. It was clean, I can't complain. The biggest reason for my rating was the food and pricing. The food wasn't terrible, but it was average at best. The lobster roll barely had any lobster in it and it was just majority bread. This was irritating to me because I paid almost $30.00 for that meal. The pork sandwich was pretty much the same- all bread, very little meat. It cost $3.00 to upgrade to fries, which was wild to me.. The coleslaw literally tasted like it was thrown into a blender. It was so finely shredded that it felt like grit. The taste was okay, consistency was horrible. Not a fan. I got a hotdog for my son, and it was $9.00 for a hotdog (gigantic bun, didn't even eat it) and a bag of goldfish. Overall, it was alright, but I'm probably not going to go back. Would I recommend it? Maybe. read more

We had a nice early dinner here at Riley's. Our server was very friendly, which was nice, and attentive. The space is decent sized. We ordered some of the appetizers, and they were very good. Their Walleye nuggets were great, and their mozzarella sticks were also very tasty. Big fan of the Ahi Tuna Crisps! I will add that their prices were a little high for my perference for that type of bar food. read more

Who was good it took a while they were busy but they had local fish which I had never had which was a plus and they were friendly and we're willing to accommodate and in this day and age at all you can ask for thank you so much read more

Riley's by the River - fried fish and fries - Breakfast & Brunch Near Me - Alexandria Bay, New York

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Mellisa the server was great, everything else was horrible. I ordered the Smash burger with Fries, the lettuce was soft and soggy, the meat was tasteless and it was held together with terrible little tough onion strings, the bun was dry. The French fries were dried out, hard and hollow, not sure what they did to them to make them so bad. The wife had a Rueben, the corn beef was cold, the sandwich wasn't balanced, one side had most of the meat and the other side was mostly bad sauerkraut. Beautiful location but terrible food. There were so many flies disturbing us while we ate. Avoid this place until they can get their act together. read more

Service was excellent. Ambiance was nice. Food was average and somewhat over priced for the amount. All in all, a nice place to eat.

Disclaimer: I don't blame the server, I blame the establishment. If you're thinking Riley's By The River, choose the river instead... If I could give less than one star, I would. We should have known the service would have been poor considering our reservations were for 5pm and we didn't get seated until 5:15pm. After being seated, our party of 11 placed appetizer and drink orders. We waited until approximately 5:50pm and never received drinks or appetizers. It was fairly busy, but a restaurant in this area is likely busy all the time during the summer So hearing that "It's a busy night" from staff really doesn't sit well with me. To wait 40 minutes for waters is ridiculous. I could understand waiting longer for appetizers, but the basic unit of life is easy enough to serve within a 5 minute period of time. At this point, we hadn't even placed our meal orders at this point. We decided to leave and go elsewhere. We got our waters within 5 minutes of being seated and our meal orders within 10 minutes. I would probably still be waiting to place an order If I hadn't left. read more

Riley's by the River - If you're thinking Riley's By The River, choose the river instead... - Breakfast & Brunch Near Me - Alexandria Bay, New York

Food, service and ambience were great! I had the Reuben, which was done perfectly. Lean corned beef, excellent dressing. If you're a fan of IPAs, suggest the 1000 Island Pale Ale. According to my wife, burger was delicious read more

I stopped here on a Friday night for dinner. Staff was welcoming and friendly. We had a very short wait to be seated. It was fairly busy but our server came right over to take our drink order. We had the drinks within 5 minutes and she took our food order. I got the Uncle Sam Burger. It was cooked perfectly, well seasoned and very tasty. My only complaint is the bottom bun got very soggy and made it messy to eat. If it was toasted a bit, that wouldn't happen. We also got the potato skins. They were huge and very tasty, a meal by themselves. The prices of everything are average with other places. Next time I'm back in the bay, I'll stop here again. read more

Riley's by the River - Potato skins. - Breakfast & Brunch Near Me - Alexandria Bay, New York

Went for breakfast this morning before our Uncle Sam boat tour. This place is right next to the docks. Our server Ellie was great - she was efficient and friendly! Food was very good. Ordered raspberry stuffed French toast, eggs Bennie and two eggs, bacon and toast. All of our food can out quickly and was delicious. Zero issues!! Good coffee and iced tea. Would definitely recommend! read more

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We had dinner this past weekend. I had the Haddock dinner and the wife had Chicky Parm dinner. The food was very good and our waiter Chris did a fine job, We had a funnel cake for dessert which was nice. We will go back to Riley's next time we are in the area. Larry K. read more

Took my family here for the uncle same boat tour, after two hours of viewing islands, plenty of photo taking, and baby sitting, we were energy deprived and hungry. Riley is located just next to the main port, decide to give a try. We were quickly seated, due to a large party (more than 4), we can't get the window booth, otherwise would be a more closer lake view for us. Ordered lobster roll, uncle same burger, garden salad and crab cake, kids get their thing-hot dog, penne. Everything was with good quality and taste, nothing particular outstanding, but that gives you a belly full meal. Waitress was quite friendly and give cookies to the kids, keep them clam all the time. If you expect a good meal by the lake, Riley is an easy choice. read more

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Appetizers were probably the best part. Definitely needs more seasonings on main dishes. The seafood pasta was bland, as was the rib eye. Burgers were good, chicken tenders were crispy, the pizza rolls could've been better.. they were just.. different ‍ The server was new and seemed super shy, but great service overall. read more

Riley's by the River - Dip & dip, and clam chowder - Breakfast & Brunch Near Me - Alexandria Bay, New York

stopped here for lunch while we were in thousand island. it wasn't busy and the wait for a table was about 15 minutes. we ordered the shrimp cocktail, cheese sandwich, crab cake, and steak sandwich with au ju dipping sauce. the shrimp was cooked perfectly, not dried out. the steak sandwich was really tasty, the bread was toasted and had a nice crunch, the au ju sauce complimented well. the cheese sandwich had two cheese in it. the bread was not buttered. personally i would like to have it buttered. crab cake had plenty of crab and not an overwhelming ratio of fillers. for drinks we had the lemonade and ice tea. the lemonade was on the very very sweet side. the tea saw fresher days. read more

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My family and I try to go to the Thousand Islands at least once a summer for camping season. It is a place of my childhood and I cannot imagine a summer without it. While spending a long weekend in the Islands, we decided to do a day trip to Alex Bay and Clayton. We needed a place to stop for lunch so we ventured into Riley's. We had never been before and it seemed like a nice lunch spot. It wasn't too busy and definitely had the staff to accommodate a rush. It was definitely a little crowded in the booth but nothing we couldn't deal with. We all got our drinks and food in a timely order. The chicken sandwich was HUGE and delicious. Everyone else enjoyed their food as well. Service was great too! read more

Riley's by the River - Breakfast & Brunch Near Me - Alexandria Bay, New York

Horrible service by Kim, horrible food!! This is a $11.99 cheeseburger called a Poutine (I asked for the gravy on the side) I never touched it, the appetizer I ordered was a $10 "dip dip" Which was supposed to be spinach artichoke dip and buffalo chicken dip with "crispy chips" it was actually a 2 oz Ramekin of slop served with the broken up crumbs at the bottom of a Tostitos bag, I ordered a Labatt blue light I was given Bud light my nephew waited 15 minutes for his virgin Shirley Temple, my husband asked for a honey mustard and ranch for his chicken salad and was only given ranch. This is the first time in my 45 years of life that I have tipped the waitress with a simple Penny and to be quite honest she didn't even deserve that read more

Riley's by the River - Breakfast & Brunch Near Me - Alexandria Bay, New York

Been there, done that, didn't like it. Food was less than mediocre. Staff was somewhere else. So I don't recommend it.

The food here was awesome! My husband went with the cobb salad which had a great amount of chicken, bacon, eggs, blue cheese and tomatoes with some peppers. He really enjoyed it. I got the special of the day which was a shaved prime rib sandwich with onions, au jus dip and fries. The roll was really good, just the right amount of bread and crusty. The meat was really great, it was made so that some pieces were charred which I really enjoyed. Dipped in the au jus just made it! The fries were solid as well. We will be back! read more

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Unfortunately we had a terrible experience at this place. It started pretty much from the start. The waitress told us she would be right over. About 10 minutes later she came over and said what do you want to drink? I replied we are ready to order everything because we have tickets to the boat tour in an hour. She literally snapped at me and replied "that's fine but I said what do you want to drink first"? I have to enter drinks in this handheld before the food. Wow! My husbands eyes got Hugh because he thought I would snap back having been spoken to that way, but it was a family fun day so I kept it cool and let it go... so food was ordered and a half hour goes by, No food, no refill on our coffee, no communication from the waitress on why our 3 breakfast items are on over a half hour . Once it got to 45 minutes and nobody has said anything about where our food was I flagged down the waitress and she said she was yelling at the kitchen where is our food and the cook told her another 10 minutes! I told her we can't wait that long we have tickets and she said she would sent the manager right over. So I went next door and luckily was able to change the time of our boat tour for another hour so we would at least get to eat. When I was heading outside I saw the manager sitting at a booth in the corner playing on her phone!!! No joke!!! She never came to our table to explain why the food and service was so horrible!!! We finally got our food over an hour later. It was in a word horrendous!! I ordered a frittata and what I received was undercooked scrabble eggs with hard frozen veggies and raw pepperoni,raw chunks of white in color sausage! There was also a pool of water under my mushy eggs mess. To top off this experience the manager never got off her ass to come check on us and the waitress only returned to drop the check midway through eating. They took nothing off the check and offered zero apologies. I wonder if that waitress even told the manager their was a problem. Maybe she is chumming up with those horrible cooks and don't want to get them in trouble. Who knows but what I do know is if you are looking for a decent meal in a timely fashion I would steer clear of this place.. it wasn't even half full and that was the service we experienced. Unacceptable read more

Riley's by the River - Breakfast & Brunch Near Me - Alexandria Bay, New York

We stopped in here for lunch while in town for a wedding. Our waitress got things off to a great start by suggesting a very good IPA (Wood Boat Brewing's Channel Marker IPA). I ordered a French onion soup, and the prime French dip sandwich (had a theme going I guess). The soup was about as good as French onion soup could be! What a nice surprise, as I really had no idea what to expect having never been here or even to this area before. My French dip sandwich was amazing. Nicely seasoned, tender beef, melted provolone cheese, and you can add onions, peppers and/or mushrooms if you want. The bun was sturdy and tasty, and the size of the sandwich was great-- not too big, not too small. It came with a perfect amount of au jus for dipping. Oui, oui! My wife played it safe and got a turkey club, but it was really assembled well and had a nice proportion to it and a nice balance of items. Both sandwiches came with homemade chips, which were nicely seasoned and nice and crispy. Our booth looked out onto the water where boat tours and local fisherman were heading in and heading out. Overall, a nice cozy vibe, friendly service, and those working in the kitchen certainly seemed to care about quality. Stop in if you're in the area! read more

Great breakfast - get the best eggs Benedict - you can I'll not regret it! Service was great and had a great view of the water

Went for lunch after Labor Day; not super busy. Very welcoming and friendly staff. Clam Dip was served hot with nacho chips...very good. K got fried fish and I got grilled shrimp tacos. They were tasty; not very spicy; basically just served with lettuce and topped with mild sauce in the soft Taco. Served with mango salsa..not spicy, but is good if you like mango. Great view of the bay...mainly the boat tour boats, but nice no matter where you sit. They also have a full bar and specialty drinks, but we were in coffee mode, which was very good as well. Friendly and attentive servers throughout the restaurant. read more

Riley's by the River - Clam Dip appetizer - Breakfast & Brunch Near Me - Alexandria Bay, New York

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Sat down at Riley's, busy on a Sunday morning but only waited 10 minutes to get seated. Our waitress was was prompt and friendly and took our drink orders right away. We ordered the St. Lawrence scramble, the Maryland Benedict and the Bacon Jam Omelette. The St Lawrence was loaded with meat. They did not skimp on anything. The Maryland crab cake had perfectly poached eggs, the hollandaise sauce was awesome and the crab cake was loaded with crab meat. He bacon jam omelette was bacon jam. What more could you say. The proportions were big. I did see someone eating the pancakes and they were huge and fluffy so was the Texas toast sized French toast. We would definitely come back for breakfast read more

Had been here before for drinks. This time, I was NOT impressed! Took way too long for hostess or anyone to acknowledge that we were there and then after being seated, was 15+ minutes before anyone stopped at our table. Got up and left. Doubt I'll be back read more

We stopped going last year because the food and service was terrible. We decided to give it another try. The food was great and most of the servers were right on spot. There was one waitress that needs a little more training. We went in on Sunday for lunch with my sister's family, there was only 5 of us, Well she got my sisters order wrong. then as she was bringing the other table next to us she got one of their orders wrong. the same order my sister has. She proceeds to come over to our table and complain, with profanity, to our table. We went in Thursday night for dinner and she was there and got my order wrong. She really needs more training. A big shout out to Chris and Chenel, I don't know if i spelt it right, These two were right on spot. read more

Great food and service. The chief salad is huge big enough for 3 people. Drinks are average

Spent the day at Alex Bay and stopped in for a bite. Ordered sandwiches and all of us were very pleased with our meals. I would definitely recommend read more

Amazing place with amazing service!!! Food was so good this place drew me in with wine slushes and the red was absolutely deliciousmy husband had the Reggie's and I had a steak quesadilla. A definite winner with places to go in Alexandria bay read more

They leave a radio station blaring on the street all day long from early morning and the station isn't all the way dialed in. It fills the whole street when you're trying to. Just have a nice morning walk. We walked far away. read more

Amazing breakfast and waitress, Chanel #1, was wonderful. Eggs bennis and ham and cheese omelet was delicious. Dinner here last night was even better. read more

We tried to have breakfast here on a Tuesday morning at 10am. We walked in and noticed several tables with people waiting for food. Skeptical, we still sat down. After 10 minutes, we had to ask for coffee and water and we never saw a server again. After 20 minutes, we gave up and left. We only saw one table get their food ( 2 people) and one person said "I didn't order this"... Maybe they were short staffed, but we will not go back. read more

Had the Poutine and an icy cold Mich Ultra. First time having this Canadian dish. It was delicious! Fries smothered with dark beef gravy and throw on some cheese curds and Yumminess!!!! Our server didn't provide us with silverware or plates so I got a fork and a spoon for us and ate mine with a spoon (hubby got the fork cause I'm nice like that). Told her we were trying to catch the next ferry and she decided to talk with a coworker instead of bringing us our finalized check in a hurry. That's why three stars. Atmosphere was good ~ great view! Food was good. Drinks were icy cold. read more

Tacos are usually a sure bet but this place missed the boat. Steak in the tacos tasted steamed not seared. They were at the top of the taco sprinkled skimpily where the toppings should be. A whole bunch of wilty wet mixed greens lettuce with zero crunch sat at the base of the taco where the steak should be. A gloppy ranch like sauce and limp red onions were draped on top. Actually the worst tacos I've ever had. Poutine fries were from a freezer bag not fresh. Burgers and chicken sandwich were good sized and fresh. Servers were nice and efficient. read more

Worst Reuben I've ever had.They tried to pass off a grilled Swiss cheese with tepid sauerkraut over cold, bland corned beef as a Reuben. Small portions of expensive calamari and cauliflower appetizers. Slow service, and a waitress who spoke poorly about the hostess. Average burgers, ok fish sandwich. +$3 for fries on all meals. Overpriced and disappointing. read more

Great and cute little dinner! Maryland Benedict was tasty! Great service from Doreen if ever back, I will definitely pay a visit! read more

Riley's by the River - Maryland Benedict - Breakfast & Brunch Near Me - Alexandria Bay, New York