Check in was awkward. Clerk shared story of being with three partners and cleaning up from meth…read more That did not have to be a part of the process. Was exhausted and wanted to rest. The room was okay. Bathroom left unflushed and poop in the shower. Not the best Best Western.

Rooms were filthy, showed desk clerk on a towel how dirty floor was , said he would tell the maid,…read moreI had to keep my shoes on till I got in bed, next morning asked to speak with manager and they called him and he said I would have to wait 3 hours, which I am sure is a tacit to avoid complaints, also railway guys fill there cooler up with all the ice and help them self's to coffee, I hope I can get photos posted room 125 was the dirty room I stayed in June 10th

Very convenient and clean. Hotel is definitely a lot more modern than anything nearby, even in…read moreLaughlin. Hotel staff were friendly and inviting. Unsure of the staff lady who helped in the dinning area for breakfast, but she was so incredibly sweet everyday we were there. A smile, goodmorning and light conversation goes a long way! Will definitely be back if we're in the area again!

We stayed at this hotel recently and it was a disappointment, You'll need EAR PLUGS…read more Our room on the second floor was a sidewalk's distance away from Needles highway (main 4 lane road in town) very noisy. After trying to get to sleep for 2.5 hours, at 12:30, I decided to go downstairs and see if I could get moved to a quieter room. The extremely helpful person at the front desk, told me, yes, she could move me to another room move me to another room but, because the hotel is situated between US 40 and Needles Highway it would not be much quieter. I was very grateful for her honesty and suggestion to stay put. She's the only reason, I gave my review 3 stars, instead of 1 star. After trying to sleep for eight hours, my watch said I had a low sleep score of 43 with only 1:13 of sleep. Why they didn't install any sound insulation for a room, a sidewalk's distance away from a 4 lane highway, is very puzzling. Two words, EAR PLUGS, I'll never leave home without them again.

The best place on the water!!! My family and I have been coming for going on 5 years now. The staff…read moreis amazing, TIFF IS AWESOME! Always on point with Our bookings and a sweetheart with our family. We love Fenders, and will continue to come for years to come! Thank guys you rock!!

Fender's accommodated me for a last-minute truck-camping site, and could not have been more…read morehospitable and accommodating . This is a great spot. Right on the river, there's shady lounge chairs and tables, showers, laundry. I really like that it still has a little bit of funky left to it, but it's all complete. There's a motel also, in the process of being improved. Will stay again!

Room was fine. Bathroom needed some repairs. Place looks like they have made some recent upgrades…read more The outside needs lots of signage to direct you to rooms, elevator and even the lobby. I drove around the entire place just to find the lobby & still wasn't sure I was in the right place. Discovered the elevator by chance. Employees at night seemed capable enough, but never said a thing. This place has two major company labels/signs on this property. Very confusing! Breakfast was ok. Typical offerings, hot food was tepid to cold.

It's off the freeway, which makes it nice easy off or on. Breakfast was nice, had variety of foods…read moreto choose from. Had a decent exercise room. Only thing I didn't like was parking and security, need more lights and security lights.

Only been here a week, but really great price and location with amazing amenities right on the waterread more

We weren't able to stay here but we had an emergency and they worked with us to cancel our stay…read more Very polite gals on the phone and understood our situation. We look forward to staying there in the future.

This place serves its purpose. Ample parking…read more I appreciate the soap dispenser so we don't have to bother the front desk. Husband said The Place felt a bit dusty. Not sure if the walls were thin or I could just hear the dog on the other side of the adjoining door. Didn't try the heater in fear that it would emit a smell Plus is they have complimentary breakfast! :) They have a dog park as well as a park for kids right across! Dollar general too! Good customer service. The lady was very kind and welcoming.

Fewer stars (negative?) are needed. Do not stay here,…read moreunless you like trying to sleep while sweating to death. The air conditioner doesn't cool the room, temp outside was 117° after sunset. There is NO COLD WATER, but the water heater is turned off. Ran the "cold" water forever, it stayed hot. The sink was wouldn't drain. Shower would not run. The pool was dirty and not available. The ice machine is broken, I had to get ice from the office, but at least the air conditioning there worked. THEY DID NOT CARE. The available "breakfast" was dry cereal, yoghurt, toast, and maybe coffee. No eggs, sausage, ham, biscuits & gravy, or any of the other breakfast foods that are generally available elsewhere. We loaded our car at 9:00am and were immediately locked out, both keys, so no last minute bathroom visits. Oh, the toilet did work.

Just Visited the Avi for a fun summer getaway. Decided to book with the Avi again because majority…read moreof my family was staying there. However this time my experience was way better! Everything was clean, tidy and comfortable. They have lots of new food options to choose from in the food court. As well as a movie theater, which we visited and was very nice! I would definitely recommend the avi & will be back again!

I chose this hotel because it was in a nice location, away from the heavy traffic, which was one of…read morethe few positives about our stay. The staff was hit or miss. Some employees were very friendly and helpful, while others weren't welcoming at all. Unfortunately, the rooms were terrible and clearly lacked proper cleaning. The room immediately gave me the heebie-jeebies. There were strands of hair all over the bathroom, the vents were caked with dust, the carpets were filthy, and the walls looked like they hadn't been cleaned in a very long time. There was also a strong odor in the room that management appeared to be trying to cover up with an overpowering deodorizer, but it only made the room more unpleasant. The sinks and toilets were dirty, the refrigerator barely stayed cold, and the air conditioner never cooled the room enough to be comfortable. The pool was dirty, overcrowded, and not enjoyable. The drinks were also extremely overpriced--$17 for a drink that definitely wasn't worth the cost. The casino was another disappointment. The amount of cigarette smoke combined with poor ventilation was overwhelming and gave me a headache. One experience that really concerned me involved my 10-year-old nephew. He hurt himself while we were at the pool, and when we asked a staff member for an alcohol pad, we were told they didn't have any. I couldn't understand how a hotel with a pool wouldn't have basic first-aid supplies readily available. After my brother found another employee, we were finally given two alcohol pads, but it shouldn't have taken that much effort. If it had just been my husband and me, we would have packed up and driven the four hours back home or found another hotel. Since we were traveling with our children, we decided to make the best of it. I ended up wiping down the room and bathroom with bleach wipes myself and told the kids to keep their shoes on the entire time because I didn't feel comfortable with the cleanliness of the room. One final thing that made our stay uncomfortable was the number of stares we received for being Black. I can't say what anyone was thinking, but we had several moments that made us feel unwelcome. Overall, this hotel was a huge disappointment and nowhere near worth the price. Between the lack of cleanliness, maintenance issues, poor first-aid preparedness, uncomfortable atmosphere, and overall experience, I would never stay here again or recommend it to anyone.

Great location close to the lake and the bridge. The rooms are spacious and clean. Breakfast was…read morestandard but appreciated. We came in the winter and the place was not full. The poollooks cute. The beds suck. But overall satisfied.

We rolled in after a very long day on the road from Nee Mexico. What a refreshing site to see the…read moreplace decorated for Christmas, the bar open and the nicest gal behind the front desk. We were greeted warmly and she wanted to know if we had our pets with us. She was disappointed because she loves taking pictures of the furry guests. lol. Our room was clean and comfy. We could have used more conditioner and body wash but there was just enough. They smell great. She let us pick our room, which we chose to be close to our car. Breakfast was great and check out was easy. I highly recommend this place!

Strongly recommend this place, is neat clean and it provides hand soap lotion shampoo and…read moreconditioner place smells good. Strongly non smoking in place for room we stayed. Small pet friendly . And continental breakfast included

Team was rude and hung up on me when I tried to cancel on the phone they said they could process my…read morerefund but it took 24hrs for them to respond and tell me it was denied , if you're looking for a nice pleasant stay with staff and a place that truly cares about tourist or people who are there for work , NEVER COME HERE !!!! I never put a specified time for check in because I didn't know if we would stay here . Instead of helping me and giving me a refund they chose to lag and not reach out til 12 am (!) to tell me my request was denied , I will never book here again or any place associated with them .

Decent rooms for the price. Owner and employees were friendly and helpful. Felt safe and…read morecomfortable during my stay

Where do I even begin...?!…read more I arrived at the hotel around 10P, found a parking spot and walked to the front office only to find it locked, but with a "night window", which was fine. I rang the bell and a young man came out after a little bit. He had a friendly tone, but gave me a bit of a hassle, since the reservation was made under my supervisor's name, but with my name in the notes, which he didn't bother to check. After getting the key, an actual key with plastic tag, I walked upstairs to my room and was greeted with a stale smell in the room and a blast of hot air, hotter than the outside temperature. I was shocked at the size and cleanliness of the room, but I was here for work and would make it work. I immediately took the bedspread off the bed, as it had stains on the underside and who knows when the last time it had been cleaned. I turned on the AC unit, set it to 68° and it ran cold for a couple minutes, then shut off for a bit before coming on again for a couple minutes and going off. It repeated that cycle all night. To add to the noise, the Interstate is directly behind the building, the railroad track is a couple hundred yards in front of the building and a parade of transients strolled down Route 66 all night. The bed was stiff and all the springs in the mattress groaned every time I moved. The three pillows were nice, except one was completely flat, like an empty pillowcase, one was a plastic pillow and the other was just floppy. The sheets had holes and tears and were not fresh. The furniture was old, mismatched and didn't appear to be able to hold much weight. The microwave is too small to put a paper plate in and the refrigerator smelled like the previous person stored fish In it and left it after they departed. There was only one outlet that was usable and it was hiding beneath the "dresser". And then, there is the bathroom... The shower is tiny, with no lighting and the handle fell off upon touching it. In fact, I wasn't able to get the handle back on, so I left it on the ground. The floor of the shower hasn't been cleaned in a while, with dirt stains all over and rust covering the drain. The sink isn't anchored properly and has been recaulked a few times to keep it attached. The curtain covering the window was torn and the stick holding it up was broken, so it would fall whenever you tried to open or close the window. If you are trying to find a place on Route 66 that hasn't updated since before the Interstate was built, this is your place. If you are hoping for ANY nice amenities at all, look elsewhere. I searched high and low for bugs and thank god I didn't find any, but after looking at my pictures, you may be wondering if I just didn't see them on this visit. One more night here and I don't plan on EVER coming back!