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    Rio Rancho Imports

    3.9 (45 reviews)
    Closed Closed

    Services - Rio Rancho Imports

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    12 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Rio Rancho Imports Photos

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    Coolant leaking from truck. Taken a few days following a service to fix a coolant leak, which resulted in replacing my radiator entirely.

    This is my second time writing a detailed review as I accidentally deleted the first one during proofreading, which should speak to the level of displeasure I have with this business and their service. Not to mention this is my first ever review I have brought my '01 Tacoma here roughly half a dozen times since I purchased it at the beginning of 2023 from my grandma, who had just previously replaced most of the parts with her mechanic herself. Not once following a service here have I driven my truck for more than 500 miles without another (sometimes the exact same) issue arising. The following events occur from 10/13/23 to 2/29/24, less than a five month window. The first time I took my truck into Rio Rancho Imports, which for brevity's sake will be abbreviated as RRI from here on, was because of a Check Engine warning. I was charged for an in-house diagnostic, which revealed identical codes to the free diagnostic AutoZone gave me up the street, P0441 and P0450 (purge flow errors), and was told I needed to replace my heater hose, a $140 part. Less than 300 miles later, the check engine light comes back on. I take my truck back to RRI, following another trip to AutoZone, showing that error P0450 persists. I am again charged an in-house diagnostic, and told to replace my entire vacuum solenoid, resulting in a fee just under $400. After having my truck at RRI for about five days, my check engine light finally turns off, but during an oil change, the employee points out a coolant leak to me. I ask him to do a quick inspection and he sees nothing of serious concern, and noted he believes the hose may just be loose, although he is not positive of the source of the leak. Now, following two separate services, my truck was still having issues. However, being admittedly ignorant when it comes to vehicles and automotive parts, I trusted the mechanics at RRI would have my best interest in mind, so I took my truck back to RRI. This now feels like a mistake. I was told I had a crack in my radiator, and it must be completely replaced, an $800+ service. Trusting the mechanic, I agreed to the service. I've since been told I could have gotten this same service done for 3/4 of the price elsewhere, if it was ever even needed in the first place. Unsurprisingly, following this service, my truck was still leaking coolant. Thankfully, I had more knowledgeable friends take a look at it, and they fixed the issue by simply sliding the hose around the fittings and retightening them. This speaks to the lack of diligence and carelessness of this business, and if I didn't learn from my previous mistakes, I'm sure RRI would've likely gouged me for another part replacement when in reality the source of the issue was a very simple fix. After $1200+ and cumulative weeks without my vehicle, I feel it should be a reasonable expectation for my truck to run with no issue, but that's not enough for this place. This place has left me with lighter pockets, and the feeling of being taken advantage of and misguided. At best, the quality and value of the work here is questionable. At worst, this is one of those stereotypical "scummy, untrustworthy mechanics who price gouge the naive" that everyone's Uncle warns them about. Frankly, a business bearing the name of my hometown and being such a disappointment is shameful. I couldn't recommend this business less. Needless to say I will not be coming back here. Fool me once; shame on you. Fool me twice; shame on me. Fool me three times; i'll write a negative yelp review.

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    5 years ago

    This is the place we go to have work done on our Toyota Sienna. Service is good. The people are good. I strongly recommend them.

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    3 years ago

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    14 years ago

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    8 years ago

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    9 years ago

    I've taken my import car here several times, and the guys always do an outstanding job at a fraction of what my dealer would charge.

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    7 years ago

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    12 years ago

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    11 years ago

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    13 years ago

    I have been going to RR imports for years. I have had nothing but great experiences. Very fair and honest.

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    6 years ago

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    9 years ago

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    14 years ago

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    Page 1 of 2

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    Review Highlights - Rio Rancho Imports

    I've worked with Mike and Randy, and they are always professional and concise in their communications.

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    Christian Brothers Automotive Rio Rancho

    Christian Brothers Automotive Rio Rancho

    4.0
    (86 reviews)

    I brought my 2019 Honda Pilot in because there was a clicking noise coming from my front axle when…read moreturning hard right. They were friendly, and professional. The repair was completed quickly and they were very honest about the outcome and if further repairs would be needed. I did experience one issue. After picking up the vehicle, I discovered the driver's side wiper blade had been badly bent while in their care. I called my service advisor and told him about the issue, and he immediately denied responsibility. I've attached a screenshot of the wiper blades from their walk around video at drop off, and a photo of the damaged wiper blade after I picked the vehicle up. Anyway, I stopped at Auto Zone and replaced my front blades for $30 on my way home, so it wasn't a big deal. It just should not have been returned to me damaged.

    I scheduled an appointment two weeks out to have a look at why my AC sporadically blows hot air…read morewhen my engine temperature reads "C". The air conditioner was blowing cold air when I dropped it off the night before my appointment and continued to work by the time of my appointment the next day. Because it wasn't actively blowing hot air at the time of the appointment, they were unable to fix it which is disheartening because I've been dealing with this issue for months now. Anyway, even though I walked away without a fix to my problem, I will say though they have easy scheduling online, and a simple drop off process for those of us who work during the day and week. One inconvenience though is they aren't open on weekends. I found a family member who will help fix my car this time around but I will consider them for the future.

    Big O Tires

    Big O Tires

    4.0
    (38 reviews)

    I have never had an issue with Big O always professional and kind. this is the place to go.read more

    To some people a "big o" is very satisfying! Well, the Big O Tires on Rio Rancho Blvd. in…read moreAlbuquerque truly satisfies anyone with car problems! General Manager Freddie and his Team truly care about taking care of their customers and their cars! We had some air loss in our tires (admittedly while towing a U-Haul Trailer) and our Oil Light went off so we stopped at Big O to check out the tires (not a big deal and they refused to charge us for ensuring they were properly inflated). They told us they could fix the oil leak and damaged oil pressure sensor (okay, so we did happen to run over an armadillo in Amarillo; or truthfully, that armadillo ran/jumped into our oncoming car!). Still, the damage was much more significant than just breaking the plastic air spoiler on the front bumper! We did not want to spend a lot of time or money on our journey from NYC to LA but we could not drive safely from Albuquerque to LA without getting the car fixed first. Freddie and his Team took great care of us, gave us very fair pricing (BTW, Veterans and First Responders get an additional ten (10%) percent discount here!), and totally fixed us up, including changing the sensor, all of the filters, the oil, and everything necessary to get us back on the road safely! I hope never again to break down in Albuquerque but if you ever do, go to the Big O Tires on Rio Rancho Blvd and tell Freddie that I sent you!

    Rio Rancho Imports - autorepair - Updated July 2026

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