My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

We had a ring designed by J Lewis Jewelry combining two rings into one. They did an amazing job…read moreand my wife loves it. Highly recommend!

I had to take a moment to share the incredible customer service I've experienced at JLewis…read moreJewelry--not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn't recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement--even though it was time-consuming and totally outside of her obligation. She didn't have to do any of it, but she did--with such grace and kindness. That's rare to find these days. The quality of their stones and their customer service is truly unmatched. I'll be coming back to JLewis Jewelry for all my diamond and gold needs. If you're looking for a trustworthy jeweler, give them a try--you won't be disappointed!

We went to Shirzad Fine Jewelry for customized opal gemstone rings, and Hamed crafted beautiful…read morerings for both me and my husband. We're very happy with the result!

Shirzad went above and beyond my expectations! The pieces he made for my son and daughter turned…read moreout beautifully, and I couldn't be happier. I've already recommended him to several friends and family members, and every single one has come back just as thrilled. Great craftsmanship, honest service, and results that speak for themselves--thank you, Shirzad!

We had an amazing time working with Michael and the jewelers! My engagement ring is beautiful, and…read morethe team took time, care, and provided expertise when designing my ring.

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

Finally, I was able to find and go to Rafael. He has been repairing my watches for the past couple…read moreof years and I was so sad when I couldn't find him at his usual Totem Lake - Fred Meyer location. He repairs watches efficiently and with reasonable price. Highly recommend his service, thank you!

Excellent watchmaker. Have used this gentleman for several years when he was at Fred Meyers in…read moreTotem Lake and now on Central Ave in Kirkland. He just repaired a Seth Thomas shelf clock for me that is over 60 years old and it now runs like new. I would rate him 10 stars, but yelp only allows 5.

I just stopped by here to get my watch battery replaced. I imagine I overpaid at $40.89 to get a…read morewatch battery replaced, but I will say I walked in and out with no appointment in less than 5 minutes. When I walked in he was talking with a customer that had a few clocks; either selling them or repairing them. The owner stopped what he was doing and changed my watch battery. So, I may have overpaid, but this was the easiest thing ever. No wait and no dropping it off and returning another day. Super fast service. Sure, I could have figured it out with YouTube and a cheap battery, but it's done and I don't have to fuss with it.

Super friendly and helpful. Practical problem solving. Made experience very affordable.read more

I've been coming here for years for repairs and to have custom jewelry made. Always the highest…read morequality and most beautiful pieces I've ever seen. I brought in this cabochon and loose diamonds and asked for a custom piece that incorporated both. The pendant in the photo is the incredible piece I got back.

Mallinak Designs created my custom wedding ring and I was beyond thrilled. The listened closely,…read moreprovided excellent draft sketches and created my work of art that I get to look at every day. They even suggested design details that really added great value to the ring and the comfort of it. Highly worth it.

Thank you Richard for your honest assessment of our rings. We appreciate your experienced…read moreinformation and feel that you provide excellent service. Whenever we need assistance with jewelry in the future, we will return for your help. Best, Michael and David

Richard is an amazing jeweler, he is a man who truly loves what he does and unlike most sales…read morepeople who work behind a counter, Rich is the actual artist who makes the pieces / he designed my engagement ring and it was just what perfect / we sat down and looks at the library of designs and came up with a solid design quickly Would recommend to anyone Price was very reasonable considering it was hand made and not a cookie cutter design from the big chains who we won't mention Five star /