I went here a few months ago and initially gave three stars and a fair review (see photo), but the owner's ignorant reply and lack of compassion for me literally falling through the floor and landing on a nail changed my mind. It seems my review was deleted from the Google page, so I am adding it on Yelp. Below is the review before the owner decided to be flippant, even though I literally fell through the floor and almost had a nail cut through my shoe. If you value safety and general respect, please take your money elsewhere. "For the sheer entertainment factor, this place is pretty cool. If you've done something like ATVs in a tropical spot, this is a version of that for the snow out in rural areas. The experience itself was fun, but the safety was another matter. We didn't get a ton of safety instructions, and they were reluctant to let us use their restrooms. When waiting in the trailer to use the restroom, the floor beneath me literally burst and I fell through. A nail was stuck in the bottom of my shoes, if I didn't have on snow boots, I probably would have had to go to the hospital. I would still recommend going if you like outdoorsy things and have a sense of adventure, but please be careful." read more

Rip Van Winkle Ranch - Where I fell through the rotting trailer floor - ATV Rentals/Tours Near Me - Haines Falls, New York

See all

This is the worst snowmobile tour experience I ever had in my life. Half-hour breathing pure exhaust in on a practicallt broken machine. two machines broke right on the tour.. and we went maybe 0.25 mile from the road. no bathrooms either If I could give 0 stars ten times, I would DO NOT GO HERE read more

Went with a group of friends and the snowmobiles were fine but it turned dangerous when we went to use the restroom after our trip. The set up was certainly far from clean and a hole opened up in the floor from us simply walking on it ... pretty scary. No apology or anything done to make up for a less-than-ideal conclusion to our time there. read more

This tour was really fun and scenic. The person guiding us was nice and helpful. The process was a little confusing though. It had just snowed and the parking lot wasn't plowed so it was hard to figure out where to park and not block others in. We didn't realize it was cash only so we had to leave and get money. With a little more organization this would have been great! read more

Rip Van Winkle Ranch - ATV Rentals/Tours Near Me - Haines Falls, New York

Rinky dink 20 yr old snowmobiles with a podunky "guide" driving you around in a circle at 5mph for 30 mins. Definitely not worth the $40 cash we each coughed up. The guide, who did not introduce himself or give any instructions, proceeded to only go at a snail's pace and yell at anyone who deviated. What a jerk! At the end, they tried to shake us down for more cash by accusing us of ruining the bumper on a falling-apart snowmobile. When we threatened to dispute it on our credit card, the owner quickly dropped the price from $400 on credit to a MUCH lower amount in cash. Very aggressive. We paid it to avoid the confrontation but it was clearly a shakedown. I'm not a hater on Yelp. Most of my reviews are all 5 stars but I cannot recommend this place. Look elsewhere for snowmobiling rentals! read more

Mike was the best! Had the best time ever!! Amazing trails and even better views. Equipment was safe and reliable!

Any positive reviews have to be friends or paid to leave them. We went in a shack about to fall down and a few men braved the bathroom. We were given a time to come back with our large group. We had to ride atv's since there wasn't enough snow. The helmets were missing chin straps and shields and there was a can of Lysol on the counter to clean them ourselves. Most of us had experience since we snowmobile in Vermont, but some friends wanted to stay closer to home. The tour guide points to the brake and gas with a cigarette in his mouth and we headed out. Lovely scenery of a broken down motor home. One atv wouldn't move so the guide had to stop and he rolled his eyes. I'm glad it was only 30 minutes. The atvs were old as dirt and most had warning lights that something was wrong. I read the Google reviews and the owner responds by blaming the customers. We were all mature and experienced and, trust me, the bad reviews are all true. They told our group not to help girls stuck in the snow because they were his tenants and he told them to get snow tires so they deserved it. Did we leave laughing with an experience we will be talking about for years? Yes. Will we ever go back. No. read more

had a great time-guide was great! people in group slowed us down bc they came unprepared (no gloves, no hats, not dressed properly and didn't listen when it was explained how to operate brand new equipment). Owner operator was great and gave us extra time at end due to delays caused by other! yes it is a small course and yes it's a circle however you're not paying 300 bucks either. will definitely be back! Thanks Jimmy! read more

Called this guy up before I went snowmobiling to make surr 8 and 11 year olds can go. They could! I think he charged $20 for each, assuming they aren't driving (they sat in a put pulled by an instructor). Walked in here and was greeted to some guy barkinv orders from a walkie talkie. Huh? What's going on? Am I buying sonething on Amazon? Where are the people who work here? Okay, I see...theres a bell alerting him we walked in and a camera so he can see us whem he's watching TV upstairs. "Sign the waiver forms in front of you," the walkie talkie barked. "I'll be down in five minutes." Okay. I was waiting for the snowmobiles to pull up on their own, but he came down a few minutes later. $40 each adult and $20 per kid if they sit in back of adult or ride in the pod. Three adults two kids came to $160. Should've negotiated with him, but whatever. Super si ple to use snowmobiles. My sister who can't drive a car for her life, was fine. We snowmobiled through walkie talkie dude's property. Can't recall if how long but I think about 30 or 45 minutes. The guide kept us at 15mph which killed me. Adittionally we kept stopping every 30 seconds to make sure everyone was all caught up. I was fine with leaving my sister, but apparently the guide wasn't. The tour itself was pretty cool: through woods by mountains, up a steep hill through cones. Very nice but a little slow for my taste. After the tour, I asked if there were an option to go quicker, perhaps alone. Nope! I'm thinking of going ATV'ing here this summer... read more

Consider yourself warned. My family planned a weekend getaway to the Catskills specifically to rent snowmobiles. I believe this is the only game in town to rent from so there is no competitors. The website is full of disgustingly false advertising. The pictures are not accurate, the photo leads one to believe this is a nice establishment in or perhaps associated with Hunter Mountain. It is not by any means. The place is a run down wooden building by the side of rt 23a in Haines Falls. Prices charged are $40 for 30 mins of guided tour which is $80 an hour for (1) person. If a 2nd passenger rides along on the same snow mobile, the cost is $160 an hour ($40 an hour for kids under 16). CASH ONLY. No deals for large groups or longer tours (which they don't exactly do). I now realize why they don't and why it's cash only. Anyone in their right mind would reverse the charges. Tours of 12-15 snow mobiles go at a time if it's busy on a Saturday with a random assortment of helmets and sleds. There are NO repeat customers, only unsuspecting tourists. We rented (3) snow mobiles and none of the throttles worked... on our machines or any others. All you smell is gas for 30 minutes. Press the throttle past 20% power and the engine drowns and stops. Also, these machines were in terrible shape with busted windshields, skis etc. Clearly purchased as junk. The tour area is of a "salvage yard", literally. After passing 2-300 yards of trees (as shown in the websites go pro video) you stroll by dozens of rusted out trucks, sheds & trailers along with rusted out garbage and snow mobile parts strewn throughout the woods. A spray painted sign on the back of a large, broken down shed type asked for tips. An additional spray painted sign apparently advertises "rentals" in a dirty window. The clerk had to use a calculator to add up our $40 charges up numerous times to arrive at the $200 total for (5) people. She also couldn't figure out what day of the month it was. Our tour guide was in full camouflage gear and had very few teeth. We went less than 5 mph for 1 mile or so into this property, circled twice around an open field and then headed back. The entire tour was not more than (2.5 to 3 miles@ 5 mph). There's your 30 mins. Angrily, I had to watch the go pro video posted on the website again. While the pictures are false, this is accurate. I had falsely assumed the 1 minute or so video showed snowmobilers headed on their way out to an excellent your. Nope, as you can see, they're going 5 mph or so and headed along that couple hundred yards of wooded area ( that doesn't have the salvage parts). Where that video stops, you hit an open field, circle twice, then head back. We came to full stops about 40 times. You can't go fast10, no passing and you can't veer off the existing single path. All 12-15 snow mobiles must be within the tour guides line of site as he looks back or he stops the entire procession. You can see how we stopped 40+ times and traveled 2-3 miles total at 5 mph totaling 30 mins. Biggest waste of $200 bucks. Consider yourself warned. I'll make sure this review gets out to help other paying customers save their hard earned money. read more

Our tour guide was nice and informative before the tour began, he also made sure he could see us throughout the ride which was reassuring. The views once we got to the clearing and through the trees were so beautiful. It was just the three of us so we were able to ride at a nice speed without really having to stop. Also a great tour for beginners. read more

Dirty place, dirty old snowmobiles,dirty helmets. Rude owner was rude to my wife who was a beginner rider. Don't waste time or money. Was a very slow short ride less then 20 mins. No parking. Muddy nasty lot. Bathroom was in a run down trailer very gross. Felt like our ride was a tour through a dirty old trailer park. read more

Saw these reviews and instantly thought I was going to waste my money but, I gave these guys a try. They were awesome, good staff, friendly guides, good trails , and medium-to fast paced action. What more can you ask for? Definitely recommend . read more

This summer we decided to rent a few ATV's and found this place on the way to Hunter Mountain. The price was reasonable, The bikes well maintained. But we ended up touring a junk yard and run down trailer home. After the 30 min tour,I back at the office , There is a sign I didn't even notice said. "" IF YOU LIKED THE RIDE- TIP THE GUIDE"" Not a problem! except I was made very uncomfortable in the office by two men saying this under their breath to me. I did tip him, the guide , after I was made so uncomfortable. The young guy who was our guide was pleasant! I could tell he was embarrassed also . Probably not returning soon! read more

My family and I paid upwards of $250 for a half hour on an crappy ATV going 5 miles an hour (I won't even begin to describe the run down and over rated backyard trail through abandoned mobile homes). Our party consisted of three adults and five children ($265) for what we thought would be an hour and half's worth of mountain exploration. Instead our two impatient guides led us in circles for no more than a 30 minute ride. Buy your own ATV's and let my harsh, yet accurate, review speak the truth about this experience. read more