Staff was friendly and helpful. Best thing is the location, very walkable to downtown. The lake…read moreis a haul for older folks, down a ramp down a hillside and back up, but not the hotels doing. Very disappointed in the continental breakfast and restaurant hours. The only source of protein at breakfast were dry hard boiled eggs. For the money they could at least put of scrambled eggs and sausage out of some form. The restaurant is not open for breakfast or lunch. I would have gladly paid for a breakfast of my choice without leaving the hotel, but not an option. Not open Monday or Tuesday for dinner...... I think it would have been better for us to drive in and park and pay for parking when we wanted to access the lake or eat downtown.

Great location and nice size rooms. All our suites I believe. When we stay here, we usually just…read morepark our car and leave it the entire time. The restaurant is very good and servers are very friendly. Nice cozy place!

This hotel was very clean and the staff friendly. The room was spacious for our the people. The tv…read moredidn't allow streaming and the wifi was unstable sometimes. The breakfast options were simple and good for a continental breakfast (biscuits and country gravy, eggs, pork sausage and turkey sausage, boiled eggs, yogurt, pancakes, cereal, oatmeal, and warm pastries. Coffee was very good. There is no store in the express hotel but there is a restaurant in the same property that you buy and get food and alcohol beverages. The front desk associates were kind and helpful. The swimming pool was open and available for use. Love the patio area to get some fresh air flowing through the room.

We were very happy with our stay here. The staff is very friendly. The hotel is clean and quiet…read more The pool area was clean. The pool is small, but big enough to splash around in. It's right across the street from the lake, so sunset views (when not cloudy) would be amazing. The breakfast was great (managed by Virginia) - we were very happy with the variety and quality of the food.

My husband and I just celebrated our 39th Wedding anniversary here at the Inn at Harbor Shores. It…read morewas a wonderful experience. The room was beautiful, the bed was so comfy. We at at the Plank Restaurant on site the night we arrived. We enjoyed a delicious Lobster Roll and 3 Cheese Mac and cheese. The staff is so friendly and helpful There were so many amenities that were free that I didn't expect. They have bikes to ride, they have a shuttle service to town or wherever you want to go, they have free smore kits at the front desk for evening, I could go on. It is a beautiful place to stay and bring family. We will be back !

I was in town alone to take photos of the majestic St Joseph ice covered light house. I wanted to…read morestay close as the weather and temperatures were frigid! I looked at the reviews for this place and they did not disappoint! Thank you for a very comfortable and warm stay! Irene at the front desk was very nice and friendly. I had bought myself a comfort pack and she brought it up to my room. My room was very clean and very comfortable. The in room amenities were great! Lots of charging ports and even built in trading lights in the head board of the bed. The bathroom very clean and well laid out. Lots of upgrades and much appreciated.

Pros: Friendly front desk, close to water and downtown. Good water pressure in shower. Reasonably…read moreclean. Cons: No closet or even a bar to hang clothes. No decor. Not even a mirror except in bathroom. Very generic tv and furnishings. Patches on wall, mismatched paint. Gaps around door. Noisy. Smells kind of funny. Appears they are still in the opening and remodeling phase, but don't think they are. Leaves a lot to be desired. Won't return even for the price.

Under new ownership after a long closure, and undergoing updating. The room was sparkling, air con…read morewas perfect, and the breakfast, tho modest, was good and kept well supplied. The pool and restaurant were closed for refurbishing. It's a short walk to the beach and the main street businesses, with restaurants and shops nearby. It was a good value compared to other hotels, but the price may go up with fully operating. Large ground level free parking lot. Recommended.

We had a enjoyable time at this hotel. We were traveling with our dog and needed to stay at a place…read morethat was friendly and accommodating. In addition, we wanted to use our credit card points so our selections for this weekend were slim but overall this checked all the boxes. What went well was that our room was quiet. There was 24/7 coffee/tea available in the lobby. the space to walk the dog was really nice as there were two locations on either side of the buildings. Additionally enjoyed the set up of the room and the amenities such as the body wash and the hand soap. There is some room for improvement at this location in regards to breakfast items. It was very continental and really didn't do the trick however we were able to enjoy bagels, toast, hard boiled egg and they did have a few varieties of fresh fruit. In particular, I wasn't really a fan of the pancake machine and the traditional waffle iron would be much more hardy and suitable. Overall, no major problems with our room however, the TV system is unique and sometimes it works, and sometimes it didn't often to look at Pluto versus even accessing the live channels as their entertainment system is kind of finicky. Additionally, the lotion dispenser in our room did not work, and I really wanted to try the lotion as I thought the fragrance for the body wash and hand Soap was very pleasant. Lastly, the workers at this hotel are just not very friendly. They're not rude. They're just not hospitable and that was evident from the front desk to the breakfast attendance to the maintenance person. They just were not very friendly or engaging at overall. If in this area again, I would stay at this hotel if the price point was right. overall it was a good value and close to St. Joseph while having the charm of Stevensville.

We needed a quick getaway with our daughter but also needed a place that would welcome our dogs…read more This property accommodated everything we needed for a relaxing few-day escape. The space was comfortable, pet-friendly, and made traveling with both our family and our dogs easy. We had a great stay and would gladly return for another getaway.

Love all the parking. 15 minutes to downtown St. Joe and right down the street from other…read morerestaurants and stores. Room and lobby felt clean and updated. It was pretty quiet despite being next to the highway. Friendly staff.

I really enjoyed my stay here. I was only here for one night but the room is very comfortable and…read morecame at a really great value. The front desk woman, kristen, was really able to tell me a lot about the area, and where I could find nearby electric car charging. I look forward to staying here again.

The location is great in relation to the beach and shops. The room was mostly clean. But that's the…read moreonly positive things I can say. The hotel was in general outdated, one elevator wasn't working, so wait times were extended, the hallways aren't air conditioned are are uncomfortable. The hot tub wasn't working the pool deck was slippery then most. The WIFI was horrible it constantly was shutting off frequently. To describe it it would be on for 3 minutes and off for 10 minutes. So streaming the TV was impossible. We were traveling with kids made this worse. It was so horrible we checked out and move to a different location. Stayed 7-14-23, well stayed shortly.

Spend the extra $50 and go to the inn Harbour Shores I…read morewalked in my room and walked right out The remodel is the most sloppy job I've ever seen Outlet covers were broken bathroom door damaged on the main door. Lock was broken. There's dirt on the floor. The towels are dirty. It is disgusting. It looks like the owners of the hotel, remodeled it themselves Absolutely disgusting especially for being right in Saint Joesph

Best hotel to stay very friendly staff…read more Delicious breakfast Rooms are very clean

Booked a room Monday to Friday. I checked in first room air wasn't working. Was sent to second room…read morerefrigerator didn't work. Current room I have somebody smoking like a chimney below behind me or whatever the elevators are out and there's no phone service. I had to use my cell to call to find out if the elevators are out and there was no phone service. I came to town for a week of relaxation not knowing if that wasn't going to happen..

Our room was nice and we were able to get a good night sleep but when we went to the pool before…read morethere was some trash and dirty towels. It just didn't have that clean welcoming. The water was cold in the pool area. Also the only shampoo and conditioner in the bathroom, all had argon oil in it. So since we are all allergic to argon oil, we had to go to Walmart to get regular shampoo and conditioner so that way we didn't break out cause they didn't offer any type of back up. The breakfast area does not open until seven so that was a little inconvenient since we had to be at the competition at 7 AM.

Best Western in Benton harbor, not St Joe. This hotel claims to be Benton harbor St Joe, it is not…read more. It is in Benton Harbor right by two of the biggest crack motels around. The rooms are clean. It claims to be a three-starl hotel it isn't. If you stay here and you pay $100 deposit and decide that you would like to stay one more night in your room,and it has already been rented to somebody else and they asked you to take another room, you will be expected to pay another $100. While you're hundred dollar deposit will not be returnedvfor at least 5 days. Do not come to this motel there are so many good ones. There's the courtyard Marriott, Quality inn is nice. Everywhere else is better than here. They're making rules that don't make sense have a nice day and good luck to you do not stay at Best Western..