I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

I've been going to this pharmacy for many years now, and I just have to express what special, kind…read moreservice we always receive from this lovely family oriented pharmacy! We have unfortunately been dealt with some serious health conditions & injuries, to which Oak Grove Pharmacy has continually assisted us & patiently guided us financially through the cost of many costly medications we required. Akrom is not only an amazing Pharmacist, but an honest, kind person, much like his father Nasir! If you want excellent care and service, this is your place! There aren't enough stars on for my review!!

I recently transferred all of my prescriptions to this in network pharmacy for my Cigna policy…read more First question, "do you want me to do some partial refills so we can get all of your medications synced up to a single pickup date?" WHAT?! You can do that?! Amazing! The owner was very helpful in tracking that everything that needed new scripts was coming in, and voila, single pickup date per month. Pharmacists in big chains are being overworked, brutally, with metrics like scripts filled per hour the priority. This means any snag in YOUR issue is hard for them to prioritize. Contrast that with Oak Grove, where customer service comes first. Mom and pop pharmacists are a dying art, and worth their weight in gold. Next store will be a new French bakery (swoon), Peet's is down the way, TJ's is there, as well as Boichek bagels. So a great location too!

This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

This review for a special employee named Rell. Rell was super kind and helpful and went above and…read morebeyond to help me figure out how to go online and print some pictures. It was the way he greets everyone when they come in to Cvs. Its rare that you find an employee who genuinely is kind and super helpful and has a lot of patience to help a customer with a problem. To CVS management, you are very lucky to have an employee like Rell working for you. He is an example of what kind of employee we are all looking for in customer service. Thank you Rell!

ScriptWorks was the only pharmacy that could fill my elderly dog's prescription to the exact…read moreamount at a reasonable price. On top of that, when I expressed how desperate I was to get the medication asap since I had already lost a couple days trying to track down a pharmacy that could do it, they managed to fill it within the day of placing the order. They are phenomenal and will be my go-to pharmacy for my pet medication from here on out.

Such a professional pharmacy with a heart for excellent customer service, Hillary and Johnna went…read moreabove and beyond for me today! I explained my discomfort with having to wait for my compounded medication and they took my order in and expedited it and I will have it tomorrow! I have received continued excellent services and accommodating my difficult medications and my sensitive health needs from this pharmacy. I feel very cared for and like I matter here! I would recommend them to anyone!

I highly recommend CareLink. The pharmacist is knowledgable and takes time to discuss any questions…read moreor concerns. The staff is professional and pleasant. After years of dealing with the nearby national pharmacy's poor service, this was an amazing change.

We could not be more elated to have recently moved over to CareLink Pharmacy for our prescription…read moreneeds. From the moment we first stepped inside, we knew we had found something truly special. The team here is made up of some of the most wonderful, caring, and genuinely kind people we have ever met. They took the time to help us quickly, answer all of our questions, explain our medications thoroughly, and make sure we understood everything we needed to about our care. They never made us feel rushed or like just another number--every interaction felt personal, thoughtful, and sincere. It's rare these days to find a pharmacy where you can truly feel how much the staff cares about your health and well-being. At CareLink, you can feel it the moment you walk through the door. They listen, they offer support, and they go above and beyond to make sure you are taken care of, both medically and personally. Knowing that we have such a compassionate team looking after our health needs brings so much peace of mind, and honestly, it just warms our hearts. If you are looking for a pharmacy that treats you like family, genuinely cares, and provides outstanding service, we highly recommend checking out CareLink Pharmacy. Trust us--you will not regret it. They are truly a rare find. We're so grateful to have found them!

This small pharmacy is phenomenal! I fired CVS last year and have been happy ever since. I take 7…read moredifferent prescriptions for my heart condition and have never experienced a problem or delay with Solano. CVS was consistently a hassle and often rude. The Solano staff is professional and considerate. I was recently hospitalized and hadn't picked up a number of medications. Solano held on to them for 2 weeks, and then delivered to my home--at no charge! Solano, you earned a customer for life!

Amazing! I have been a customer of Solano Pharmacy for many years. I'd like to point out Kerry,…read moreCarolyn and Alex. They know me when I call for my refills, Alex delivers my medications with a smile. I do not drive anymore and Alex will take the time call me if I don't hear the doorbell or his knock on the door. I just love everybody at Solano. They truly care. Thank you! I forgot to add my name! Kim Ledford

I have been using this pharmacy since I moved to Concord in 2019. Since then I've seen dozens of…read morepharmacy workers come and go. And the current CVS pharmacy staff sweating their asses off to fur-fill orders. I see their gates being protected like Mama Bears before their shut down between 1:30-2:00 p.m. Let's also mention their cash registers. They're constantly locking up at the pharmacy and if you haven't happen to you at least once in the last one month, well you're not part of the club.

Avoid at all costs--dangerously incompetent and lazy…read more If I could give this pharmacy negative stars, I would. Dealing with the people at the register have been a nightmare from start to finish. Every visit feels like rolling the dice on whether they'll actually get your prescription right and spoiler alert, they rarely do. I'm pregnant and dependent on medications like insulin and glucose monitors, and this pharmacy has repeatedly failed me: wrong needles, wrong meters, missing insulin all while acting like it's somehow my problem. I've had to go back three times just to get the correct supplies. Most recently, they completely botched a crucial hypothyroidism prescription. My doctor's office confirmed it was sent to the pharmacy. When I went down in person, they told me it never existed in their system and told me to "call the doctor." However in calling the Dr. they confirmed the pharmacist sent confirmation of prescription that morning! And thanks to their AI phone system, you can't actually speak to a human, so the only way to even start fixing their mistakes is to drive down, only to be met with the same laziness and apathy. They push people aside when the line gets long, refuse to take responsibility for errors, and seem incapable of basic pharmacy competence. This isn't just frustrating, it's unsafe. If you depend on your medication and don't want to be treated like an inconvenience, go anywhere else. This place is a hazard to anyone who actually relies on their prescriptions.

First nice the pharmacy was open on Christmas. Unfortunately that's the only good thing. There was…read morelong lines of people waiting to pick up prescriptions and not enough staff to handle the mob. I'm sure they knew they would be the only pharmacy open. They had run out of tamiflu but didn't bother to put up a sign so people would know. I was texted at 1145 that they received my prescription and did I want it filled which i immediately responded YES. When I arrived at 3:30 to get it they lied and told me they just received it. Everything was just a mess their when they could have heavily staffed it and would have gotten new customers Poorly run store

Horrible service. Always a hassle to just get my medication prescribed by my doctor. They never…read morehave it ready on time and mostly out of stock. And I have to call it in and wait 30 minutes on the phone just to get the pharmacist put in my prescription order. I suggest you find another Walgreens location.

I feel like I've been calling and dropping into every salon I can to try and find bottles of the…read moreold formula for my shampoo. Enter in Rite Aid. I called ahead to this location and they did a stock check and were able to set aside the bottles they had for me. The service was friendly and helpful and I was able to swoop in and purchase them not to long after our call. All in all, I was so grateful they had them. Much appreciated!

I feel kind of bad for them. The ladies that were in the Rx department seemed incredibly nice and I…read moredidn't talk to the woman at the counter to the right of the door, but she seemed nice. I can only say my goodness. Tons of empty shelves and despite reading that the medication I was trying to get is at Rite Aid, it wasn't here at this location. I don't know if they're doing renovations, simply understaffed and not getting orders in, or if they're closing down, but you can hardly find assistance or the items you're searching for. Another woman was trying to get her elderly mother some Metamucil, and I suggested an aisle I had walked down previously, but she couldn't find it anywhere there either. Good luck to Rite Aid.

Excellent pharmacy with outstanding service and staff. Delaney at the front desk is consistently…read morekind, welcoming, and helpful, making every visit a positive experience and efficient. The pharmacists are knowledgeable, professional... Luke is always helpful and ensures medications are ready on time. Wait times are minimal with no long lines or delays. This is by far the best pharmacy I've been to in California. Highly recommend 5 stars! I am disabled and they go above and beyond! I love the option of the link where you have the option to pay online, sign and pick up too.

Pharmacy does not keep its posted hours…read more Traveled 30 minutes to pick up prescription that was ready and they didn't open because the pharmacist didn't show up for work. Staff was waiting outside confused.