I really don't understand why rite aid doesn't care to read their reviews and try to better themselves by hiring hospitable and caring staff rather than complete indifferent people who don't care read more

This Rite Aid has the most helpful store manager and associates. They go above and beyond to make sure that we we're helped and if we found everything that we were looking for. The store is always clean and we feel safe and at ease when shopping there. When we can't find what we are looking for the store manager calls another store or calls us when the item becomes available. Always a great experience when shopping at this Rite Aid. read more

I would give this zero stars if i could. Every time I have ever been inside to pick up meds I have waiting beyond forever with one person working in the pharmacy. So when I found out they had free delivery for prescriptions I was very happy. However, par for the course with the service. I set up a Monday AM delivery and had to call back two days in a row to be left 48 hours without my medication that I need daily. "Rosa put this order in, it's still here for some reason" they told me. I am done with with Right Aid on Cannon. good luck. read more

Long, long, long lines despite the fact that there are always anywhere from 4 to 8 pharmacists working. Prescriptions are frequently filled late and not unless I call. Try CVS in Brentwood on San Vicente. read more

People bitch and moan about this location, but I've been getting my Rx's filled for over 20 years because the employees are FANTASTIC. Sure, there's usually a wait to pick up your meds or drop off a scrip, but read a trashy tabloid while you cool your jets. Thank goodness for the new decor. It was looking shabby. The waterfalls sounds and New Agey music make it a tad surreal. Lots of organic snacks and the lowest price on PG Tips tea in town. read more

YASS! This rite aid is my go to and has given me countless memories over the years. I'm still getting over the renovation though. It looks great. Very clean, professional, fresh and shiny just how Beverly Hills likes it. If I need something ASAP and I want to get a good deal this rite aid is my spot. I use a telephone number that gives me great discount. I save tons. The Rite aid ice cream - chocolate molten crunch is the only thing you should get. I drink alkaline water so I get 2 waters for 4$ it's not a WOW deal but it's wow for me because the rest of my family can drink acidic water. The validation is good for an hour, amazing. Take advantage of it. Shhhh. You can return something that didn't work out just keep your receipt. They are great with customer service read more

Rite Aid - Quick shot from inside - Drugstores Near Me - Beverly Hills, California

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Every time I come here (this time to pick up a prescription for my mother) I remember how much I hate the experience. 3 people in front of me in line and I waited a solid 18 minutes. Not enough help. read more

I think this pharmacy is run by interns. Prescriptions are not filled on time, line is always huge for the pharmacy as nothing is ever ready on time. Ice cream is the best part of this place read more

Absolute worst pharmacy in neighborhood. For many years, they were top notch. No longer. Mistakes. Long long long lines. Go elsewhere. Support one of the few local shops around. Anywhere but here. read more

Honestly, if they had a negative 10 + I would give their PHARMACY that. A couple years ago, I got so frustrated and infuriated by the ineptitude, lack of follow through, concern for their clientele, etc. I moved to the Culver Center, Culver City Rite Aid & they're fantastic! The only reason I'm here now is because it's closer to my house. ENORMOUS MISTAKE! In order to save time last week, I came here again. What was I thinking? They didn't have my medication & told me they would order it and would be available Friday. It's now Tuesday, they have no record of the order request & they're sorry. So now, I've wasted a few hours of my life with the intent of saving time. SAVE YOURSELF, YOUR TIME & YOUR DIGNITY! DON'T come here!!!! This is the LAST time I will. read more

The lines for the pharmacy are always very long... like 6-10people deep. On a positive note, they are usually quick to fill prescriptions (15-20minutes). Take a quick spin around the store and shop for other items and then your prescription will be ready in a jiffy. read more

This is one of the most unorganized pharmacies around. You have a much better chance of them getting your prescription wrong than getting it right. I thought the CVS on Doheny was bad, but by comparison, they are great. read more

Rite Aid in Beverly Hills has been fantastic during this very difficult time. Everyone in the store has been extremely helpful and very patient every time I have gone to the store. They have gone out of their way to answer every question and accommodate every request. Special thanks to Tracey for going above and beyond to help me during my latest visit. Finally curbside service has been wonderful. read more

This Rite Aid doesn't deserve a star at all. Worst pharmacy ever! My doctor called in a prescription and I stopped by to pick it up around 9 pm. I was told it would not be ready for another 2 hours because there were other customers ahead of me. I thought the girl at the register was kidding because there was no one in line and only one individual in the waiting area. When I pointed this out to the girl at the register, the pharmacist yelled out they will be back. Unprofessional cold individual! Needless to say my prescription wasn't ready until the next day in the a.m. read more

The pharmacy is horrible. They never answer the phone and when they do, they put you on hold and don't come back to you. They've even given me the wrong prescription before. I don't recommend this location at all! read more

This is one of the most beautiful RiteAids I've ever been to. The staff is very nice and friendly. The pharmacy is busy, but Mahsa, the pharmacy Manager is super sweet, professional, and nice, and she always does her best to help customers out. I would use their services again. read more

I needed a pharmacy late night and the pharmacies were all closed! I went to the Canon drive rite Aid and they were open They remodeled I heard so I don't know what it looked like before but it was very clean, the pharmacist was so nice too I needed over the counter medicine and I needed to get my prescription filled and the pharmacist had me in and out before fifteen minutes ! Five star ! read more

So this Rite Aid is super nice. Great layout and spacious. If you're just running i to buy a couple things then it is perfect. On the other hand, if you are going to the pharmacy be careful. It is totally hit or miss with the line. The pharmacists are very helpful but it gets slammed. The line could be huge! read more

This Rite said is the Place to be. Hahaha There is a CVS walking distance from my house and rather drive or walk here because Rite Aid at least try making their store joyful, they have a super busy pharmacy so you do a lot of waiting here and the store is actually actually interesting to walk around. read more

The worst Rite Aid Pharmacy I've ever been to. Gritty the pharmacist shouts your prescriptions across the room, then engages in 2 other conversations beside you simultaneously. Will interrupt you to speak Persian when you're English speaking & the chaos and confusion is like no other. Expect to wait at least an hour, even when you call ahead to hear your prescription is ready! If there were 0 stars I would have given it. Do yourself a favor and take the drive to another location read more

Waited nearly 20 minutes to just get a prescription paid for at the counter. Took 3 different staff members, one a trainee , multiple confusing efforts to correct an $85 charge which when I questioned it was really supposed to be about $6 !!! A nightmare... read more

Although they have a great selection of items, the wait time to checkout is ridiculous. Every time I go there only two registers are open and there are always lines of people. I don't mean to put on blast, but Johanna at the register is extremely slow. I was behind 3 people not buying much and was waiting for 20 minutes. Last time I was in her line, I had to walk away and wait in the other line. I think she would be a better fit maybe restocking product. read more

The pharmacy has to be the worst in LA. They are the most disorganized with the longest wait time I've ever experience. I don't know if it's the patients making things difficult or the employees that make this process tedious. read more

if i could give 0 stars i would. i called to ask what the hours where for there ice cream service station because everytime i go its always closed even when online it says its open, and the employee at rite aid told me to go f*ck myself after i asked about the hours someone come and shut this place down read more

What a sad, horrible place is this pharmacy. The phone service is just pathetic. I am always on hold for at least 45 minutes and after finally somebody picks up, they either asks you to wait more or they hang up on you. I don't know why the cooperate office ignore all the complaints about this branch. Save yourself raised blood pressure every time you deal with these people.... Go to any other pharmacy...they cannot be worse than these people. read more

This store has a large assortment of products, staff is very attentive an knowledgeable. Great place for tourists to stock up on snacks or toiletries. I could not agree more with Vincent, Ann and Louis. The parking is major issue.. Please, address it. read more

I want to give this place a 5 * but I just can't because of the pharmacy of the place. The people that work at the pharmacy are great but they just do not have enough people working. I had to wait for 2:40 for my med. read more

Very nice and beautiful Rite Aid especially after the upgrade but I must say they have some cashiers that have attitude and the lines at the pharmacy are always too long. Everytime I go there for medication they always give me generic they never give me the real read more

The Pharmacy is so amazing everyone does an amazing job. Great customer service even when it's busy. I don't know how the pharmacy would be without Stephany Larios she is a sweetheart, always so kind and does such an amazing job ! read more

***This is a fairly nice and big Rite Aid; it is well stocked and has a good variety of items; it also has kind of a retro look; service has been pleasant on both of my visits; this Rite Aid is a very useful store if you are staying at one of the nearby hotels or came to Rodeo Dr. and forgot essentials like sunblock*** I believe this Rite Aid has its own free parking lot; there is also a nearby parking structure that is free for the first two hours. read more

Felt a little under the weather this morning on the way to work. I had 10 minutes to spare before work started and was panicking that I would be late because of some of the negative reviews here. I got in and out without being late. Some of you people are just spoiled haters, never had to work a minimum wage job in your life. Everyone in this store dragged their asses here to work on a Sunday , just like me to make ends meet. Everyone working here had a smile on their faces and were more than helpful. They had three cashiers working, I was able to find what I needed and get out quickly. Thanks Rite Aid. read more

Literally the rudest and most unhelpful pharmacist staff I have spoken with. They put me on hold for 15 mins then told me they "forgot about me" put me back and forth again and clearly no one was trying to help or full fill my order. Then she hung up on me. When I called back after 5 tries I asked another staff member what was happening with my prescription she told me she "didn't have time to argue with me".??? After she didn't even try and look into my order. SO unhelpful, SUCH BAD customer service, RUDE staff. I wish these people asked themselves how it would feel like for them to be on the receiving end of their bad manners! Disgraceful! read more

Their phone system is a NIGHTMARE. They don't answer their phones promptly even though there are no other callers on the line. Last week they had my physician on hold for over 10 minutes and there were no other callers on the line. I literally had to call in on the regular customer line to let them know that my doctor had been holding on the doctor's call in line for 10 minutes. And the person had the NERVE to argue with me that the lines had been clear and no one had called in. read more

I first have to say I'm biased towards this place because it's open 24 hours & it's where what I believe to be Beverly Hill's only homeless person resides! So it's almost like a Beverly Hills version of Walmart. There is some good and bad with this place. It really has a great selection of items. In fact some things like small electronics & office supply you might have a hard time finding anywhere else in central Beverly Hills. This place has been a life saver for me several times when I need usb adapter or ink cartridge at 2am. Same goes for snacks & other various household supplies. If you're looking for a quick stop for basic supplies this is probably the place. There are a few draw backs. One is the pharmacy. I don't take medication, but nearly every time I've gone in during the day I see the same scene. Maybe one or two disgruntled employees working the pharmacy windows, and lines where people have waited sometimes 30 minutes to even talk to a pharmacist! This is amusing for me sometimes. Much of the clientele here aren't used to having people tell them "no" or that they have to wait. I can recall at least three full blown shouting fits customers have thrown. The silly thing is that this, in turn, is what is mostly responsible for the bad service at the Pharmacy. I've watched these employees get talked down to and screamed at by people nearly every moment of every time I've been there. If I were them I would avoid serving people too. A similar situation is going on there during the graveyard shift. The place can't afford to keep three cashiers working all night. So instead they keep the same cashiers to work over night possibly far too often. I say this because every time I go it's the same guy who resembles a zombie more than a human. The man looks exhausted and barely coherent! You can almost read the story of a sad tired life in his eyes. I'm almost afraid if I ask him how he's doing he might start crying. This creates another problem at night. While I'm sure they're mostly slow, the place is located near a large amount of bars & restaurants. So as soon as the bars get out or various restaurants close the place gets hit with mobs of young drunkards. The result is one poor guy trying to stay awake with a line of antsy belligerent people who don't like waiting. I should mention the customers at this time too. Be careful if you go in late. You'll often get several drunk catty Beverly Hills bar girls dressed like hookers and pretty aggressive packs of Jersey Shore-esq douche bags. Now imagine all that waiting in one slow moving line at 12am. I've seen crazy things happen here but it never effected me & for me the good with this place far outweighs the bad. In fact I view a lot of these things as free entertainment so it doesn't hinder my rating of this place at all. Again, it's like a Beverly Hills version of Walmart! Perfect for people watching late at night! (or during the day. Just hang out next to the pharmacy around rush hour and wait for the fireworks to happen!) Pros: -Great stock of items -Fee parking (with validation) -Open 24 hours Cons: -Can become very busy with long waits! Especially the pharmacy. read more

Land of the dead. The previous reviewer could not have been serious. The service sucks, place is chaotically laid out. Hideous.

OK so this branch feels completely outdated and the employees are on life-support but the BIGGEST issue was the SCAM of the parking lot. I had to wait for a prescription to be filled so it took almost 45 minutes. When I gave my card to the parking lot attendant (who is clearly pocketing cash) he would not offer a receipt and charged me $3.00 for being 1 minute (really) over the 45 min allotment. NEVER AGAIN WILL I GO HERE - AVOID!!!!!!!!!!!!!!!!!!!!!!! read more

This pharmacy has poor management and poor policies. I went in yesterday at 9pm to drop off a prescription, the gentleman Jose at the counter took my order and informed me my prescription would be ready in 10-15 minutes. So I took a seat and waited. About 30 minutes later, a pharmacist placed a red box on top of the counter and left it there. For the next hour, it sat. I finally got suspicious and realized it might be my order. So I got back in the ridiculously long line, and when I asked for the the status of my order, the women went and picked up that red basket. When I told her I had been sitting there over an hour and no one called my name, she said she just works there and doesn't make the rules, but 'usually' when a walk up customer has their prescription filled they call the person in the waiting room. This pharmacy is a total joke. read more

Terrible pharmacy. I work 2 minutes walking distance so I don't really have a choice but to use this one. Not once have I waited less than 30 minutes, even being the only person in line. I try to be prepared and call in my prescription and I still wait that long. When I was prepared and was told it was ready (if someone actually answers the phones which they never do and even waiting in line it rings nonstop with everyone ignoring it), I came two hours after that call, waited 20 minutes in line, got to the front only for them to tell me it isn't ready and so I waited 30 minutes for it to be ready, then got back in line to wait another 20. It's just so busy with plenty of pharmacists it looks like but never enough technicians. It's the same every single time, and I come 1-2 times a month, never once has it been different. read more

horrible waiting over 15 minutes to drops a presciption. They don't care for the customers. No a good place to get your meds.

Literally the worst pharmacy in the entire planet , you will always have to wait minimum 20 min to drop of a prescription , and another 20 to pick it up , the staff on the pharmacy is extremely rude read more