Apparently some of the sub-human moids working in the pharmacy feel like it's appropriate to bully…read moremedical patients using their misunderstanding of current NH law as a foundation for their arguments... Let me make this *VERY CLEAR* Yes, in New Hampshire, a pharmacy can fax a prescription to a doctor's office. This is a common and accepted practice for various reasons, such as clarifying prescription details, requesting refills, or transferring prescriptions. Here's a more detailed explanation: Common Practice: Faxing prescriptions is a standard method for communication between pharmacies and prescribers in New Hampshire. Reasons for Faxing: Pharmacies may fax prescriptions to: Clarify prescription details with the prescriber. Request a refill authorization. Transfer a prescription from one pharmacy to another. Electronic Prescribing: While electronic prescribing (e-prescribing) is becoming more prevalent, faxing remains a valid method, particularly for controlled substances or in situations where electronic systems are not available. DEA Regulations: The DEA requires computer-generated prescriptions, including those transmitted by fax, to be manually signed by the prescriber. Original Prescription: For Schedule II controlled substances, the pharmacy must still receive the original, signed, written prescription before dispensing the medication. Confidentiality: Faxing prescriptions requires maintaining patient confidentiality, which is a crucial aspect of pharmacy practice THIS DOES NOT APPLY TO REQUESTING THE PRESCRIPTION. If you are requesting the original, signed, written prescription before dispensing the medication this is not a crime, nor a reason to harass, belittle, or gaslight your customers. It's almost like some of your pharmacists might be dipping into your Adderall stockpiles.

Well..., it happened again! I needed to renew on of my meds, and found that at another pharmacy…read morenear my home, the cost would be $24.00 for the 30 generic tablets I needed. For old times' sake I checked with Walgreens, in Lee, New Hampshire and their price (for the identical order) was $340.00! Be careful folks, and do some comparison shopping. Keep more of your money in your pocket...

This review is for the lead pharmacist, Theresa. She supported my family when there were…read moreoverlapping prescriptions from two different providers. She is always polite, kind, and friendly. This Rite Aid pharmacy seems to be always busy and she always takes time to answer questions and provide assistance. Thank you for being a Pharmacist Hero, Theresa!

I had an 11 a.m. appointment for a flu and Covid shot. I turned up three minutes early because I…read moredon't like to keep people waiting. "Name?" I provided my name. "Take a seat over there." I took a seat over there. And waited. And waited. And WAITED. At 11:15 I realized that staff was coming and going but nobody was providing shots. So I left. I have been avoiding the Durham Rite-Aid for however many years they've been here. My most recent visit was a couple weeks ago when I paid $10 for four AAA batteries. When I got home and opened the packet, the batteries all had white beards, and of course I had no sales slip so there was no point in returning them. Basically, I conclude there is no point in going to this useless store.

I don't normally write reviews, but I had to write this one to give credit for exceptional service…read more My wife got a RX for an inhaler at 4:45 pm, and the script was sent to a local grocery store pharmacy. When I got to the pharmacy, I found out that the item was not covered by our Part D Medicare insurance, and that the discounted cost would be $211. I used my phone to find that Walgreens had the same item for $133. When I got there 35 minutes prior to the time that the pharmacy closed I asked them to transfer the script from the grocery store pharmacy. They were able to get this done in less than 10 minutes and they even found a GoodRx discount for me that I did not know about, making the final cost to me just $86. I saved over $120 thanks to their pricing and help. This level of service was unexpected and exceptional, and the price was definitely appreciated.

Says online they offer blood pressure readings at the pharmacy for either low cost or free. Went in…read moretoday and they said they do not offer them. 1 star for false advertising.

World's worst pharmacy and most sarcastic employee award for 2025. Don't bother traveling to this…read morestore, the one in Portsmouth isn't a lot better. No surprise they should be so careless with sick people who rely on them for medicine. They opened the pharmacy gate late today around 9:03 then told the first in line it would be another minute. 5 Minutes later everyone was still waiting and I decided that Walmart doesn't need any of my money clearly so I went to CVS instead. Much better customer service there.

Usually I like this store. The lady at the service desk is always friendly. I just didn't like the…read moreself checkout experience. The store has one price and the walmart app has a cheaper price. I showed the girl running the self checkout area. She didn't want to change the price. But it's your Walmart store app. That is what it is all over. Pissed me off a little. The girl was not bright.

This has to be the worst place to have a prescription filled. Pharmacy staff are consistently…read moremiserable and unpleasant. The prescription was to be ready at 12:30. I arrived at 12:30 to be told very sternly that it'll be 45 minutes. My doctor phoned my latest prescription here by accident and I'll ensure that that won't happen again.

My first stop at procuring supplies for my multi-day stay in Dover was at the Rite Aid…read more Unfortunately, in the cold beverage department and snacks department - I could not find what I was looking for. They did not have the 12 oz. bottles of Gatorade, nor the selection of SunChips that I was looking for. Still, this location might have what you are looking for in terms of restocking toiletries.

During checkout, I declined the rewards number and as I was pressing the No button, the clerk…read moreloudly and angrily said "Do not press the No button" but I had... he angrily shook his ahead and when I asked why, he said "it's only a three dollar free" quite nastily to me... in front of my 10 year old daughter. EXTREMELY rude. The pharmacy staff tho - props to them for always treating me with a smile and going above and beyond.

TERRIBLE PHARMACY! The attitude you get when going to the pharmacy is absolutely disgusting,…read moreunprofessional, and completely unnecessary. I would never recommend and I will be changing pharmacy's ASAP!

Always short staffed. They close entire pharmacy for an hour each day 1p - 2p. You can never-ever…read morespeak with someone from pharmacy on the phone. Worst automated attendant in the world. The pharmacy doesn't keep your insurance info on file and often tries to charge you the inflated no insurance price for drugs.

They seem short staffed. Drive through line with over 10 cars, almost 20 people in line inside. 1-2…read morestaff members slowly helping customers. Waiting over an hour for a prescription is unacceptable.

Usually I can pick up or drop off a prescription without a hitch but the telephone service is…read moreterrible. This is a review of the phone system and the employees willingness to answer the phone only. I have been standing in line inside to drop off an Rx or pick one up and the phone is ringing "5 pharmacy calls....minutes later...6 pharmacy calls". No one answers the damn phone. I have been on the opposite end of this, too. 2 hours and 16 minutes on hold before I end up hanging up. Crazy how terrible they are with their phone-call customers.

I could barely give them 1star! Worst run CVS I have ever experienced. Pharmacy can't open the…read moredrive through due to staffing but won't post any notification. They are rude and don't care about their customers! The CVS in Stratham is so much better run! Sr. management listen to this and make some changes!

I just had a horrific customer service experience with this CVS pharmacy. I had a prescription that…read moreneeded a prior authorization. I contacted the doctor's office to provide this authorization earlier this week. I then contacted my insurance company to confirm that the authorization went through. The insurance company confirmed that it went through on 2/3 (today is 2/5). During this insurance call, I asked what I would need to do if CVS does not recognize the authorization. The insurance company said CVS would need to call this insurance. I called CVS, who said the authorization was never provided. During a call in which I was passed around and talked at like I was not an equal human being, the pharmacist explained that I would need to call my doctor because "the doctor did not complete" the authorization paperwork. I then mentioned the insurance company's instruction that CVS would need to call them. The pharmacist REFUSED and said CVS does not call insurance companies. Throughout this call, the pharmacist continued to talk to me in a demeaning tone. I then called the insurance company back. They assured me the authorization was all set and that the doctor did not need to provide any additional information. I then explained the pharmacist's REFUSAL to call the insurance agency. The insurance company expressed astonishment that CVS refused to call. The insurance company then figured out that the problem was that the pharmacist was running the prescription with a 1/31 date even though the referral happened on 2/3 (which I had told the pharmacist). The insurance agent then reached out to the pharmacy to explain CVS' error. The problem was then resolved. What is not resolved is the pharmacist's demeaning treatment of me and her REFUSAL to call an insurance company. I am going to be taking this complaint all the way to the top. I am currently on the national customer service line. This is no way to treat a loyal customer.

The customer service representatives working in the pharmacy are antagonistic, rude, toxic, and…read moreunprofessional.