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Rite Aid

2.1 (47 reviews)

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14 years ago

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9 years ago

This pharmacy is the worst I've ever been to. Made me wait for over an hour and didn't even give my insurance card back

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12 years ago

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14 years ago

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14 years ago

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14 years ago

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11 years ago

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Ask the Community - Rite Aid

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CVS Pharmacy

CVS Pharmacy

1.7
(97 reviews)
1.7 mi
$

I never thought that the merger of CVS and Rite Aid would work but boy did they make a fool of me!…read moreEvery time that I go in there to pick up a prescription, I notice something new that they are doing to make improvements to get your prescription's out to you in the quickest way possible. They now have new electronic devices for signing you in when you get to the counter. And a new express line that works really fast if you are setup to receive text messages when your prescription is ready! You receive a barcode in your text which you use in the express line and boy is that fast! I am really happy to see that they fixed their computer system so now when it says that your prescription is ready to renew, then that is the correct day! Sure, at certain times of the day, the line can get long! I know I have been in those long lines! But while I am standing there I am watching everyone working behind the counter and what I have observed is a group of very hard working people trying their best to get everyone's medications out to everyone as quickly as they possibly can. No, I don't work there or know anyone who works there! I just notice people! I don't know too many people by name but I do know a couple of hard working individuals that are long time CVS Pharmacists. I sure am glad to see that Faten and Abbey (Frankie) are still taking the lead in making things run smoothly! I know that there are many other hard working Pharmacists there also, I just don't know any other names. Keep up the good work CVS pharmacy! You have made a believer in me!

I do not plan to use the CVS Pharmacy on Niblick Road in Paso Robles again…read more The pharmacy used to provide good service, but that is no longer the case. It is no longer an option to simply say "talk to a pharmacist" and get past the ongoing automated questions. Instead, I have to answer numerous questions every single time, only to be routed to voicemail. I went around and around with this process for two days straight. I even contacted corporate, which took more than 10 minutes just to reach a person. I was then transferred two more times, and each time I had to explain the entire situation all over again. And even then, they couldn't necessarily get me through to a person. When I finally reached someone regarding my medications, I was told I would have to call back and go through the entire automated process again just to arrange shipping. What should have been a simple request turned into a complete nightmare. The lack of direct access to a pharmacist and the endless phone maze have made the customer experience beyond frustrating and completely unacceptable. I rarely write negative reviews. However, since no one seems willing to hear the feedback or have any power to create change or help me get my issues handled, this seems like they only way to get through. The individual people who work there are generally kind and want to help, however they do not seem to have any power to sidestep this horrible system.

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Rite Aid - drugstores - Updated July 2026

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