Since both local Rite Aid's closed down, everyone has been going to this CVS now, and my experience…read morehere as far as them getting the correct medication for me, calling for pre-authorization, etc. has been really good. Actually the only thing is the service takes a long time because the pharmacy is very understaffed, but that's clearly a corporate decision not a location decision. Doing more with less seems to be a CVS trend right now, so I can't give them in good conscience 5 stars because the service is almost always slow. However, they get above a 3 because the experience is as good as it can be with the limited staff.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

All locations are not alike. 2nd St in Long Beach does not keep a lot of inventory. I had to…read moretransfer my RX to Seal Beach to fill a popular drug. I will transfer all my RX to Seal Beach now.

On June 17, 2026, at around 4 or 4:30 pm the CVS Seal Beach location, I experienced verbal…read moreaggression, unprofessional conduct, and discriminatory treatment from the Photo Department Manager, Shaun S. His behavior escalated to the point where he yelled at me, pointed his finger at me, refused service, and ordered me to leave the store. Detailed Account of What Happened I visited the store for the third time to resolve issues with a photo order that had repeatedly been produced incorrectly. I also came to ask to print again a poster order that arrived without the adhesive backing required to mount it. When I approached the photo counter, Shaun asked for my last name. While he searched the system, I tried to locate the order on my phone, but the reception was poor. In a calm tone, I mentioned--using my usual affectionate language such as "sweetie"--that perhaps the team needed better training to avoid repeated mistakes with this product. Escalation by the Photo Manager Shaun became visibly impatient and told me harshly that he could not find the order and that I should reorder it. When I pointed out his tone, he raised his voice even more, insisting he was not being harsh. He then yelled to another employee to take over because he was "done with me," and he slammed the gate as he left the counter area. As a Latina woman, being yelled at by a man is culturally understood as verbal aggression. I stated that, while this behavior may be (I emphasize, may be) acceptable in his culture, it is considered unacceptable toward a woman in my culture. Aggressive Behavior Continues Shaun returned even more furious. He harshly ordered his employee to stop helping me, and then yelled at me to leave the store, effectively kicking me out. While the store manager, Nikki, was present, Shaun continued yelling across the counter, calling me a liar and making other comments I cannot fully recall due to the intensity of the situation. At one point, he moved closer behind the counter, pointing his finger at me repeatedly while yelling. Nikki attempted to calm him, but he did not listen to her. Cultural Context Nikki said I should not have mentioned "his culture." I explained to Nikki that in my culture, men yelling at women, pointing fingers, and speaking aggressively is considered verbal abuse, and I would not tolerate it. My comment about "his culture" was in the context of explaining why his behavior was especially offensive and unacceptable to me. I told her it felt like she was siding with the employee rather than the customer, and she responded that she stands by her employees. End of the Interaction Nikki advised me to reorder the poster at another location. I began walking toward the exit, but I firmly stated that Shaun lacked manners and basic customer service skills. He continued yelling sarcastically, repeating "God bless you" in a mocking tone. She once again attempted to calm him down; however, he clearly did not respect her, as he continued yelling at me and ignored her request to stop his behavior. Summary of Misconduct 1) Verbal aggression and yelling 2) Refusal of service 3) Ordering a customer to leave the store 4) Finger-pointing and intimidating body language 5) Hostile escalation instead of problem-solving 6) Failure of the store manager to protect the customer or de-escalate effectively Why This Matters This was neither a misunderstanding nor a difference in cultural perspectives. It was unprofessional, hostile, and discriminatory behavior from an employee in a position of authority. No customer should be treated this way, and no woman should be yelled at or intimidated by a male manager in a public business.

You can't beat Thrifty's ice cream! It's just a classic and the guy Harry that works here is great…read morewith kids and so helpful with recommendations for flavors!

Good customer service, clean, well stocked. There is an ice cream shop within with thrift ice…read morecream. Meter parking and street parking available.

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

I was in the area and needed to fill a prescription quickly, I saw C&H pharmacy, and decided to…read moregive this a try. They recently just opened, but they did have my medication in stock. This place looks clean and Monday. Parking was easy. They also deliver, which is a plus! Pharmacist Hai was very quick on processing the script and gave me a thorough consult. I, myself, is a pharmacist, but I can see the pharmacist here is very knowledgeable. In addition, he's friendly and approachable. Sometimes, it's better to go to your local pharmacy like this where your pharmacist know you by your first name, and genuinely care about your wellbeing. I'm sick of going to retail pharmacies like CVS, where everyone is in a rush, but, yet, you still have to wait for 15-30 min. If you live around this area, I recommend you fill your prescription here! And you will not want to go back to those big corporate pharmacies ever again

I had been with Ross Pharmacy from day 1 until they closed and transferred everything to CVS. Just…read morenot the same. Too corporate. I started looking for another independent pharmacy and saw C & H. Stopped in an introduced myself. About a month later, I was "done" with CVS and went back to C & H. I walked in and The pharmacist, Hai, called me by name. I transferred all medications and have always received prompt and personal service. C & H was able to special order one of my meds as the brand CVS had wasn't working and they were unable to shop around. C & H went above and beyond to find a brand that worked. Would absolutely recommend C & H Pharmacy!!!!!

I shop at CVS frequently and am an ExtraCare member. Fortunately, I have three CVS locations to…read morechoose from, but I often stop at this store because it's conveniently located on my way home from work. On my most recent visit, I arrived at approximately 9:42 p.m. knowing the store closed at 10:00 p.m. I only needed two items and intended to be in and out quickly. As I entered, I noticed Todd standing by the partially closed entrance doors, which I understood as a reminder that the store would be closing soon. Within a minute, Charlotte made an announcement that the store would be closing in 15 minutes, which was perfectly reasonable. What made the experience uncomfortable was the repeated nature of the announcements and the overall atmosphere. While I was searching for an item, Todd remained near the entrance and appeared to be watching me closely. A few minutes later, another announcement stated the store would be closing in 10 minutes. Since there were only two customers in the store, the constant reminders made me feel rushed and unwelcome. When I couldn't locate one of the items, I showed Todd a picture of the product. He told me the store did not carry it and that he had never seen it before, despite the item appearing in CVS advertising. Unfortunately, this is not the first time I have visited this location looking for advertised products only to find they were unavailable or not stocked. As closing time approached, additional announcements continued. By that point, I was hurrying through the store trying to locate products that were not available and felt increasingly stressed by the repeated reminders. At checkout, I overheard Charlotte explaining to another customer that employees have difficulty leaving on time when customers enter shortly before closing. While I understand the challenges of closing a store, customers who arrive during posted business hours should not feel as though they are inconveniencing staff simply by shopping. I also want to note that customer service at this location often feels unfriendly. Todd has never greeted me with a smile during my visits and frequently appears unhappy or disengaged. There is also a manager who is often working evenings who has come across as similarly unapproachable. When I ask for assistance, I often feel as though I am interrupting or burdening employees rather than being helped. The combination of limited product availability, difficulty finding advertised items, and consistently unwelcoming customer service has left me questioning whether I will continue shopping at this location. I hope management will consider this feedback and work toward creating a more positive and customer-friendly experience.

This is a terrible terrible terrible store due to the intentionally unhelpful workers who clearly…read moredon't like people, especially the young girl cashier with the eternally furrowed brow. My experience centered on the supposedly 1 hour photo. Ordered at 4, arrived close to 7 and photos still not ready. Girl tried to avoid helping and went to unpacking boxes. Approached her and she checked computer and asked when I need the photos. Obviously tonight if I wanted them within 1 hour. Bunch of people needed a real cashier that Goofy and Goofier ignored. Eentually I got my photos. Boy tries to ring me up and I inform him I paid online. He says, "no you didn't." Like what?? He scanned the photos, saw that I paid, and handed them to me. Like why would you assume I didn't? Jeeeeeeeeeeez please avoid this terrible place.

Excellent service! We are sad to see you move…read more I always found help when I needed help.

It's a shame that they're closing that store because I really like them and their foid was greatread more

I had a new prescription but I stopped one of the medications prescribed to me. I found a natural…read morealternative that works way better so I cancelled it via their website. I needed another one and I was not getting the notification. So I asked what was going on, since nobody was in line, the lady checked for me and told me it would be 15 minutes. It was less than that, she called me up and ringed me up for it. She told me I shouldn't have any issues in the future with it.

Stopped by to pick up some stuff since I was next door. Nice, clean and spacious. Easy parking…read moresince it shared the big parking lot with the plaza.,easy layout so finding stuffs was a breeze. Same as checkout with nice and friendly staff.

This location always has everything I need, in stock. I usually order stuff via the app for store…read morepick-up and none of the locations local to me have what I need. This location is clean, organized and fully stocked. They are located off the 405 and Seal Beach Blvd. Plenty of parking, but it's in a big shopping center so depending on the time of day, the parking could get full, so park closer to the stop light off of St. Cloud.

When you're out of a medication that someone is on you need to make every effort to find that…read moremedication somewhere else and not make the customer go and find it themselves and have it be transferred to a new pharmacy. Additionally, when you know that someone is on a medication that they take together with another medication and you only give them one and don't have an explanation or even acknowledge the second medication...that's a problem. I didn't appreciate being dismissed or told that I had to go do the work to find the medication. That is not my job, that is the pharmacist's job! This is why I used Rite Aid but when my local Rite Aid closed, I was forced to go back to CVS!