I'm a physician and I've been on hold to speak to the pharmacy for 40 minutes and counting. Completely unacceptable.

Anna was great and excelled at customer service there! She helped me negotiate through a particularly bad situation with Moneygram . It helped tremendously t I'll make it through easily. read more

I don't even now where to begin!!!! I'm very sick and might be Covid positive I decided to go to CVS Drive Thur for Zicam and buy a Covid test. The female clerk that was trying to help was kind she was told by Jackie maybe supervisor? I had to walk in and purchase and then ask to speak to a supervisor that's when a Male looked like a pharmacist by the name of Rash said I was rude ? Why because I'm trying to keep my community safe ? Doesn't make since I'm sick and they want me to walk in and purchase Covid test and Zicam. He called Seal Beach Police on me I'm come on I'm 57 years old the officer was very nice I told him I was embarrassed he agreed with didn't make since. Never Ever going back there and will Post this all over social media. read more

CVS Pharmacy - Rash clerk or pharmacist she called cops on me. - Drugstores Near Me - Seal Beach, California

I liked this CVS. It's clean, organized, well stocked and near the pier in Seal Beach. I don't know what more anyone can want from a CVS? I gave the man at the register a coupon for a free item the manufacture sent me to replace a bad one. He worked on this coupon for what seemed like 20 minutes trying to get the machine to take it. He kept on scanning it over and over--tried a different register--he was so frustrated but kept on trying different ideas to get it to work. I think in the end--he just said, "get out of here--just take it." I liked that he did not give up--he fought the good fight with the coupon. Free and easy parking. Go on over to the Seal Beach Pier and relax after you are done here. read more

CVS Pharmacy - store hours and hours - Drugstores Near Me - Seal Beach, California

Almost nothing went right at this store. I signed up online for a shingles vaccine and had a 3:30 appt. When I arrived, the lady couldn't find my reservation in the system, even with a confirmation number. No biggie, stuff happens. At vaccine time, she filled the syringe, and then twist it into a separate part which contains the needle. Well, the needle looked quite huge, so I asked about it and she agreed that it was probably too large (huh?). She got a smaller needle and the syringe wouldn't push the liquid through it. It stuck. She then tried another needle component, and another, and another, then retrieved a different batch of needles and tried two more - none worked. She said their needles are frequently defective, and asked me to be patient as she looked for another different smaller needle. Needless to say, I was quickly losing confidence in this ultimately going well for me, assuming she ever found a working needle at all. Well, needle number 7 apparently worked, and as she was giving me the injection she was complaining about their staffing shortages. After the shot, she couldn't find a band aid, and two other pharmacy attendants started helping her look for one. I offered to go out to Aisle 11 and pick up some band aids myself, only half joking, but they managed to find a single band aid after about 4 minutes. I'm currently at home, hoping I don't have an air bubble coursing through my veins. Oh, and to top it off, I got a text from CVS stating it was too bad that I missed my appointment and providing me with a link to reschedule. So apparently they never found/logged my appointment. It would be hard for me to imagine a more dysfunctional vaccine appointment, and since shingles is a two shot process - I'll be getting #2 elsewhere. read more

CVS Pharmacy - My appointment text, then my inaccurate missed appt text. - Drugstores Near Me - Seal Beach, California

Had vaccines here a couple times with Charlie and it was a pleasure. He was very helpful and friendly--a five-star professional. Deducting one star because confusingly you can make vaccine appointments with either the pharmacy or the minute clinic within the same location, so I thought the pharmacy had forgotten my appointment when it was actually with the minute clinic, and front CVS staff didn't know the difference apparently and could not redirect me. But great job to Charlie! read more

Have had multiple issues on numerous occasions getting my prescriptions filled. The pharmacists refuse to read the notes my doctor writes with the prescription. What should be a in and out medication pick up turns into an hour wait that also takes time out of my doctors day because now they have to speak to them over the phone in order to change medication. Which is also an issue because they don't answer the phones and leave you on hold read more

Mgr Tonya is very unfriendly and overbearing. She never smiles and looks annoyed when ringing you up. I sure wish Valerie was still working there. She knew how to make you feel welcomed and comfortable. read more

Pharmacist Chi Li was very personable and helpful. Two of us went in to have three vaccines each before we traveled. She was informative and made the process much more bearable. The pharmacy was fairly well staffed, with three other attendants assisting customers and drive thru customers. I recommend their immunization processing there. Thank you! Doc Arias read more

Just got my second Shingrix shot here and have never had such a painful injection. Run don't walk to another location for vaccines. Lesson learned! read more

Love the pharmacy/ store. Changed pharmacies several years when they became so busy but now I am transferring back. Staff is very helpful and patient and always happy-but today I experienced something too familiar in this store- a rude customer who made it clear she didn't appreciate standing in line while the young man helping me had 4 other customers behind me. I'm sure it was my fault, I had entered a wrong phone number and it was the first time I had been able to get into a store because I had a broken femur and had been unable to walk for several months. So, I'm sorry for holding up the line, but I enjoyed talking with the store employee. He was the only person working in the front of the store- Be kind people- it was great to be able to get to the store for me! read more

The pharmacist Rash at this location wishes he was a doctor but it's obvious why he wasn't able to become one. Every time I pick up a prescription he is trying to lecture me and ask me questions, saying maybe there's a better alternative, a different quantity etc. Are you my doctor? No!!! just give me my medicine that I was prescribed. He tries to instill doubt to make himself relevant and have a power trip. This cvs pharmacy is a joke. read more

IS THIS LOCATION STILL IN BUSINESS?? Does ANYONE hear the phone ring in the pharmacy????? Seriously!!! Bad impression for new customer. As I'm writing this review, I'm on hold for the 2nd time, going on 8 minutes, 1st call, I hung up after 10 minutes of waiting. GEEEEEEEEEEZZZZZZZ!!!! NOT EVEN THE STORE ANSWERS!!! read more

Martin at Seal Beach CVS Pharmacy does a great job helping with all my pharmacy needs. He is friendly and very knowledgeable. I like that even though it is a busy place, the staff is still friendly and professional. read more

Everything at this CVS seems considerably overpriced to any other CVS I've ever visited. I usually go to CVS locations in south Orange County or central Orange County (Irvine) -- but have visited others in Newport, Huntington, Costa Mesa (and other coastal cities) -- but whoa. The bubble bath I usually buy is $4.99. Here, $7.99. It was like that with every item I looked at. There wasn't anything special about this location that warranted the uptick in prices. The service wasn't super star stellar, either, just average. 2019: 34/100 read more

This pharmacy offers a very complete service, and the pharmacist is really helpful. We were on vacation in Seal Beach and got great service at the PCH CVS. read more

10/10 service from David!! Anything I needed help finding, he found quickly and he was very respectful. Great attitude. Most people don't like when customers ask for help so they get an attitude but David was very helpful and polite the whole time! read more

Great store the clerks up front are very friendly. They help with checking my app to get all the discounts I qualify for. Helpful when finding something. Other CVS don't help. read more

My (substandard) Aetna health insurance provides for no cost Minute Clinic visits. My eye infection was misdiagnosed and I was told to buy and use artificial tears. This was completely incorrect. After two days of no improvement I went to an unaffiliated urgent care clinic, paid out of pocket and was properly treated. Avoid Aetna insurance which is owned by CVS, avoid Minute Clinic. read more

This pharmacy is going from bad to worse! The pharmacy technician is the most inconsiderate person around. Every time I come in to get a prescription, I get the same tech. She is rude and short with most people. I decided to place a review here in the hopes something gets better read more

In these times of supply chain shortages it's hard to get medication's when needed. The pharmacist's do their best. The staff is great and will do all they can to help. read more

Google maps and automated voice greeting says it closes at 12am. Came here at 11:40pm and it is closed. Please update your phone greeting and your hours on Google and Yelp. read more

Bathroom closed? Not super great when you're mid-shopping and see that sign.. yikes CVS

My insurance covers Covid home testing kits 8 per family until October. I was informed by the pharmacist at this location I would need a prescription for the test without even checking my insurance to see what was covered with in my policy. I doubled checked my policy and tried to show him how my insurance would pay for the test but he confirmed that CVS will not honor the conditions of my insurance as a store wide policy. I went to Walgreens and they took care of this and got me the test. For me this is a matter of trust and from this interaction I will not trust a cvs pharmacist/pharmacy going forward. read more

Talking to one of the pharmacist was disappointing. She was very sharp and unfriendly. Was not every willing to listen and she was very hard to understand. Even though that's the closest CVS to me I think I might have my scripts transferred to another location. read more

I have been a customer of cvs here in seal beach since 2016. the last 2-3 years they have have gone way the heck down. The pharmacy does not abide my HIPPA, blast out remarks that are insulting or embarrassing to others wehen they hear what has been said. Could be joking, no....rude and un called for. I have signed up for care pass home delivery since Jan 2021. I have now canceled it as they don't send it, or they don't know how and keep passing the buck, Told to call corp office and have more times then I should have ever done. Screwed up all my past financial summaries and my husbands to a point that they are missing tracking months of paid prescriptions for those months and not listed, and blah blah blah. The icing on the cake to which made the deal breaker was Martin and his insensitive, mean, personal bashing remarks. Uncalled for and should get him fired. I say this for all the people he has done this too. I am not alone. I have filed grievance with the state and will I never tolerate such a thing. So rude, and your pathetic. Dont be in the people business if you dislike it. Foolish. I held my mouth long enough so I review here. I have quit CVS all together. New pharmacy, they take good care and call if a problem delivery is free and no BS. What was I thinking (not sure why) putting up with the miserable times there or ask for something to be done and they don't have time. It is not normal. Truly they are not backing the elderly, only shaming, and being mean. Over selling prescripts Or unresponsive to your questions or concerns. When you don't live the life of people coming in for who knows what and you are not friendly, shut the heck up! I am one to not say much, so don't give me trouble. I just come to pickup because you cant figure out how to get carepass to work at $5.34 a month for 2 years of no delivery. Discussed, and all the people I know will not be going there either. No compassion (not looking for anything of the sort), and you all hate your job. It is felt, and noticeable all the time. Maybe someday very soon when someone disrespects you out of nowhere, for god who knows why, it will hit you to the very core, and that is what you made me feel like! Never again read more

Martin, a bad review? Au contraire, Martin is the best, always helping everyone out, especially the older folks. I've watched him countless times, calming angry customers & soothing their ire. Martin is a true gem. read more

Every experience I've had at CVS on PCH in Seal Beach over the last 10 years has been great. I've never had a problem and every single employee I've dealt with has provided good service. This would be in the Pharmacy, the Minute Clinic, and just shopping in general there. John B Seal Beach read more

Wow, if that's what you call customer service at your minute clinic; I can't tell. The gal who greeted me rudely advised it would not be able to be seen today and then offered to schedule an appt for me. What's the point of a minute clinic if appts are required?? Thanks for nothing! Now as I write this review in the parking lot, the gal with no tact is now walking out. Guess she's more worried about getting out on time vs helping people who come in for care. read more

Seriously, I'm only reviewing this place because I had the audacity to ask where the bathroom was while the clerk was ringing someone up. "IT'S NOT THAT EASY. WAIT YOUR TURN. YOU NEED TO KNOW THE 4-DIGIT CODE TO GET IN." Okaaaaay. So much for chewing gum & walking at the same time... read more

Had my first Corvid vaccine shot here. Very professional and clean. Figured it would be crazy but they were organized and friendly.

I began going to this pharmacy three months ago because it is closer to where I live. I have always used CVS pharmacies, however my experience with this pharmacy has been so frustrating that I am switching over to Walgreens. From the time I began dropping off the monthly prescription refill, not once did the pharmacy provide a seamless experience. In addition to having to wait over an hour for them to call my doctors office and verify the information (an office that is extremely hard to get a hold of) they failed to communicate that my next prescription would have to be rewritten by the doctor. They failed to provide appropriate instructions that were clear and concise allowing me to come back prepared. Instead I was informed at the time of my next and instead of the pharmacist apologizing, she blamed me telling me that she did explain to me and my doctor. I know this is an accurate because I had both prescriptions in hand at the time of my last refill and she didn't even remember that part. I had to go and additional three days without medication as a result of failed communication. What I do appreciate is that after I left they called me to let me know they did not have my medication available and did not know when it would be available. Although at that point I had decided not to go to that pharmacy ever again, I appreciate that if I were going to go they were at least proactive with that communication. I hope that in sharing my feedback they can improve upon their communication abilities with the community. read more

2-23-23 Pharmacy people usually amazing. Pharmacist needs to go! He took my RX order, told me 10-15 min, then after 25 min, he left for a half hour lunch without doing my RX. I am sick- disabled, this is someone acting as though they couldn't care less. He needs customer care training, and should be happy FOR his customers and job. It is NOT ok to act like this read more

Friendly and extremely helpful. The people who helped me was Dave and Linda. They both had amazing service. It's the cleanest, nicest and best CVS I have ever been to. read more

The lady here at the Minute Clinic here was super unfriendly and inconsiderate. I went to a different CVS closer to me but they didn't have availability today. When I went, they allowed both my husband and I to enter and were very understanding and courteous to both of us. This time, the woman said no visitors as if I was some shmo stranger off the street and not his wife and slammed the door in my face! I may come here for buying products but I will never come back to the minute Clinic and neither will he! Not if they want to separate you from your own spouse as if he won't tell me his results?? Sorry to burst your bubble lady but he will! We are close that way and he understands me unlike you probably know!! To Miss Tesfaye, who is an African American woman, learn customer service skills because that wasn't it. Plus it was very slow just for my husband to get seen. We sat their a whole half hour after our appointment was due. I only sat their about 5-10 minutes for mine. The only decent person their was the woman who was helping people get checked in. She was very nice and polite and gave us good information and that's the only reason I gave the 2 star rating! I would like to give better ratings but my experience is not close to what it should be! The other CVS location will be getting a positive review though because they really helped me and went above and beyond to answer all my questions and concerns! This location did less than that but now based on other ratings, I am not the only one with an unpleasant experience! Do better here. Thanks!! read more

This store is very incompetent I came to use money gram for my first time to receive money and they put me on a money order when the machine clearly said I was getting cash very incompetent I had to take the money order if not I would've had to wait one hour just to read more

CVS Pharmacy - Drugstores Near Me - Seal Beach, California

DO NOT GO TO THIS PHARMACY!!! They have shorted me on one of my medications 4 months in a row. They have also done this to one of my family members. If this has happened to you PLEASE contact the DEA. This pharmacy has many lawsuits and now I know why. Change your pharmacy. This one has major problems. read more

My boyfriend and I mistakenly thought this was a 24 hour CVS and walked in at like 11:59pm to buy a wrist brace and were greeted by a man behind the counter bellowing "CLOSED". Our mistake for sure, but there are better ways to handle that then screaming at customers. Plus, at least when I worked retail, the store wasn't closed until the doors were closed, which they were not in this case. We've been there a couple times and experienced some other rude behavior from other employees too. read more

Store is not open until midnight. Online and on store building shows open until midnight. Continues to display open when store is closed. Manager is lazy to the point where they can't even display proper hours. read more

I felt absolutely miserable one Saturday morning. I knew I needed antibiotics for a sinus infection, but was not in the mood for Urgent Care. Cue CVS tagline stuck in my head "Visit the Minute Clinic" Hmmm. Alright let's try this out. This CVS is the closest one to me with a Minute Clinic, but there are a lot more out there. I walked in and was greeted by a giant touch screen. I typed in my info and was shown a check in list with my name as number 3. Really? That's it? Okay.... I chatted with another woman waiting who probably gave me the plague, but whatever I used the free antibacterial at the door so I'm probably covered, right? I waited about 45 minutes and was called in by the nurse practitioner. That's the thing about the Minute Clinic, it's a one woman show. There is no secretary running your insurance or checking you in. You check yourself in and your Nurse Practitioner does everything else including paperwork and she does it in front of you....not bad for 45 minutes. She examined me and we decided on antibiotics and some pain meds. She scanned my license and insurance and gave me a receipt. Anything not covered by insurance will be billed to me, but get this, no matter what it will not be over $116. Why? Because Minute Clinic doesn't up-charge for anything. They charge for the visit, tests and that's it. She also offered to send my prescriptions electronically to any pharmacy I wanted, including the one in the store so I could shop or sit or pass out or whatever until my meds were done. She asked if there was anything else she could do for me and said that someone would be calling me in 3 days to check on me. My own doctor doesn't even do that. I'm sure that I will be back, the Minute Clinic takes care of a lot of things from sprains and cuts to physicals. read more