Most of the properties are subpar. Very old buildings that are quaint, and not bad for the price. I currently live in a Ritz managed property and can say that most of the building tenants don't like them. They happen to be rude, condescending and sarcastic at every chance they can get. In 5 years I don't think I've ever had a normal professional response to a question, 10 times out of 10, the responses are aggressive and plain nasty. It's as if the most miserable people work in the office and then they hire on site managers and turn them into miserable people as well. During Covid, when the Omicron variant was rampant, the management office was sending a people into our apartments to inspect them. One of the tenants had Covid. I asked if they were going to that persons apartment, and expressed some light concern. The response I received was not an answer to my question. The response was "How we operate out business should be none of your concern." That's just 1 of so many unnecessarily rude responses I continue to receive. If you see "Ritz" on a property you're thinking of renting, run as fast as you can in the opposite direction. read more

As stated by several other reviews, Ritz breaks the law. They deducted $450 from my security deposit for "painting touch up" even though Los Angeles County Civil Code 1950.5 states that landlords can't use the security deposit for "ordinary wear and tear." When I moved out, the apartment was immaculate and there was nothing that even came close to exceeding normal wear and tear. They also didn't return the security deposit for 35 days (county civil code states it has to be refunded within 21 days). I have called and emailed Ritz multiple times over the past two weeks and they've ignored me every time. This company is truly terrible and they engage in what amounts to criminal theft. I will be pursuing any and all necessary action to get my $450 back and I implore other renters that have been wronged by Ritz to do the same. Ritz - if you're reading this, I recommend you refund the $450 now, because I will not stop until I get my money back. read more

Unresponsive, waste of time 0 quality! Avoid at all costs! Took application and money for each application! Spend in access of $150 in application fees and didn't bother to even respond 3 month later! Then couldn't locate the applications. Kept reapplying ans wasting time and money! Do not follow the law on equal housing! Terrible business. Not planning to refund the fees. The front line the answering secretary let's go to voicemail and deliberately blocks and hangs up the calls. Stay away! read more

I called the office, the girl told me the agent handling the rental is "Raheem " . I called him and left him a voicemail and my information but he never got back to me. The day after I called, A very rude guy answered, it was Raheem. Very aggressive and always on the attack. I gave him the benefit of the doubt and set an appointment. I was there 10 minutes earlier, everywhere was permit parking, I pulled in the driveway so I can talk to him to see if he has temporary permits or where to park. A guy showed up in his car, in a very rude way, shouting" who are you, who are you? Who ! " then he proceeded to say "how dare you to park in someone's driveway". I told him "we were waiting for you to see where we can park, and please no need to be rude" he started to shout even more. The city offers free temporary parking that as agent he should have pulled out some. My friend was with me, and he saw how dismissive and rude, and he recorded the entire situation. Of course I did not see the apartment, if this is the type of people we will have to deal with. Best of luck to Ritz with this type of agents. read more

Seems to me this company is making money off people's deposits and $50 application fees,soo many bad reviews,i say NO THANK U,IL keep looking times r hard ,its never nice to take advantage of people's money nd lives. read more

Stay away from this management company at all costs. They will overcharge you and take advantage of you for anything that they can. Iris Ritz might be the worst person on the planet. I had never spoken to the person or had an interaction with her in my life and she proceeded berate me with rude and unnecessary comments because my rent arrived late. When I first signed my lease auto/direct deposit was available and Ritz does not offer this. So mailing a check on auto pay is different and mine didn't arrive on time. All in all, I would never hire a terrible person like this as a property owner and I wouldn't want them as a tenant ever either. Bad taste. I want to get far away from this person. read more

This company is a rip off. They charged me $550 move out for paint "touch up". This was after they told me that I didn't have to cover nail holes. The manager said I could get my freezer food and cooler on the 1st by noon. I showed up at 10 am and the locks were changed and all my food and nice cooler was gone. Just plan on NOT getting a deposit back if you move in here. I left the place nicer than when I moved in and I got $1509 back of $2400. Total rip off. read more

Iris Ritz tried sending me receipts for work done before my lease had even started (painting the entire apartment for $450). Charged me $150 for "paint touch up" when I had barely left a scuff on one wall. Rude, dishonest owners. Certainly not worth the stress. Rent elsewhere! read more

The apartment I rented was fine. It's definitely older and not the most up to date. But, the location was great for my situation. You do have to constantly follow up if you have a maintenance request. You can take a day off work and they will never show up. Then you call and they tell you, I'm sorry. Sorry, doesn't pay the bills. Richard Ritz was helpful, even though I never officially spoke with him. However, Mrs. Ritz, isn't so nice. When I was waiting for my security deposit, it passed the appropriate amount of time, so I should've received all my money back. But, she was super nasty and said it was in the mail, along with other rude things. Basically, she forgot about it because the second time she sent it, I received it with no problem. If she would've just admitted fault, it would have been a much better good bye. read more

Save yourself from future frustration and avoid this company! I moved out nov 1st and finally got a portion of my security deposit on dec 12th. They claimed it was mailed out on nov 24th and it must have gotten lost. I'm not the only one that this has happened to as I have read other reviews on Yelp. It took them over a week to write another one only because I insisted on picking it up from their office. They deducted $495 to have the place completely repainted even though I had the place painted back to the original color the week before I moved out. Don't trust this company. read more

I have been a long time yelp lurker, but never really had an opinion so strong that I'd felt the need to review a company, until now. Ritz recently took over the building I rent from and after calling regarding a building issues, I just had the most unpleasant, unprofessional experience with them and am truly DISGUSTED by IRIS who flat out hung up on me. I have to say, I feel better after seeing similar reviews below but i mean really?? Way to run a business. By the way, if you're having a problem with an appliance, parking..etc and live in west hollywood, call the city hall, the city favor's the tenant and they will instruct you on what steps to take and hold a hearing if that's what it comes down to! read more

When I was searching for an apartment I found the perfect place and then of course Yelped the management company. I was initially scared by the terrible reviews but I thought, what about the other tenets who had a wonderful experience? Like they would take the time to actually write a review - they are busy living their lives in their new apartment. So I am taking the time to review to help the other people out there looking for an apartment. I had a wonderful experience renting an apartment from Ritz Properties. Robert was an absolute dream to work with. Seriously. After months of looking and meeting with complete whackos, this was a breath of fresh air. Robert was hilarious, attentive, and helpful. I LOVE my apartment and all the tenets in my building are very happy and have been there for years. No issues at all and the one MINOR once I had was responded to quickly. Highly recommend Ritz. read more

They're an independent property manager and unless you've never rented an apartment before, you should already know what you're getting into. Like most, they'll say anything it takes for you to put down that deposit and sign the dotted line. I dealt with a leasing agent named Robert, an older gentleman who, for the most part, is a pleasant person to talk to and is fairly accommodating with logistics. Make no mistake though, he will very likely over-promise and under deliver, as most agents do. Add that with a slightly passive aggressive & snide attitude - not a terrible person to work with overall, but not great either. My apartment was renovated pretty nicely before I moved in, as promised, but the negotiation process was a little difficult, had some back and forth. Also, maintenance service is sub-par. Rarely do they answer the phone in that office and email responses come at a leisurely pace (2-3 days). Work has taken longer (5+ days) and sometimes they just flat out forget. During this state economic downtown, don't forget that apartment owners are at a disadvantage because of the monthly net loss in available tenants. As the exodus from LA continues, know that there are plenty of available rentals out there. If you don't get a rent price you think is fair, just walk. One good thing is they returned my entire deposit without much hassle. I just had to get the carpets shampooed and the unit cleaned by a maid. I did have to email them a few times after the 21 day deadline to get a check cut. Overall, just a sloppy operation. read more

This review is for their property on 1549 South Westgate I strongly recommend you look elsewhere when looking for an apartment. I am a current tenant and cannot wait for my lease to be up. There is constantly issues with the plumbing--my kitchen sink, bathroom sink and bathtub are always backed up--and they are very slow to respond. Their after hours "Emergency Line" is an absolute joke as well. The building also has a ton of bugs, cockroaches among them, and not once have they sprayed. There are similarly priced places in the area without these problems and you are better off going anywhere but here. read more

After 2.5 years of living here, I think it's about time for a review. Ever since Robert B first showed me the apartment, I've been enamored with its architectural charm/feng shui, high ceilings and ample sunlight. On the maintenance side, Mia and Daniel have been exceptionally helpful and kind, and JJ is a true pro who has fixed any issue I've had in an impressive response time. Before this, I've lived in 2 other properties managed by different companies, and while this may be a hackneyed phrase, I can safely declare that "the 3rd time is the charm." read more

I live in one of their properties. In summer the building is hot. The building does not have central air conditioning. I contacted the management and requested them to help me with an air conditioning. But the supervisor very rudely turned me down and said it's my responsibility to pay for their buildings air conditioning. They kindly add agreed to pay for installation, only if pay for the air conditioning. read more

I've only been a resident of Ritz-Properties for 5 months, but I can already assure you I will be moving out of their building as soon as my lease is up, if not sooner. I have lived in 6 different apartments in the past 7 years and I have NEVER encountered a management company so unprofessional and rude. Iris Ritz is a miserable person to have to speak to and is nothing but rude and condescending. Like I said before, I have lived in 6 different apartments and have never been late paying rent once. She called and accused me of being 9 days late with a rent check when it was clearly dated on the 31st of the previous month and after I called her office confirming they received the check on the 1st. I then received a phone call from her THREE months later threatening legal action because I had not paid the $100 late fee that I was charged. I had no clue about this late fee. No previous phone call, no letter in the mail and no email alerting me to the fact that I was being charged for the fact they cashed my check late. After explaining the situation to her, she continued to be incredibly rude, didn't call me back for days and still tried to blame me for her employees errors. THIS WOMAN IS INSANE. Please BEWARE before signing a lease for a property managed by this company because they are nothing but a problem, and at the end of the day it is your word against theres. They are money hungary and completely unfair and untruthful. read more

7-31-13 UPDATE Firstly I would like to give out some numbers : If Ritz fail to repair plumbing issues, mould issues, infestation issues, general repair issues that affect your 'quality of living - email Ritz ONCE about the problem (to get it in writing) then IMMEDIATELY CALL 213-252-1464 : LA HOUSING DEPT (habitibility dept) 1645 Corinth Ave, Ste 104, West LA. Open 9-4pm M-F -Phone: 213-252-1464 If your apartment is rent controlled or to find out if it's rent controlled (and therefore has GREAT benefits) call RENT CONTROL DEPT-213-808-8888 and tell them what RITZ is doing/ or not doing. You may be entitled to $10,000 compensation in relocation fees. My update is on continued awful and unprofessional and illegal manner in which Ritz manage their 'customers'. NOTE the landlord is ROBERTA SPERO - the cheapest, ghetto landlord I've come across. So after the delightful sewerage back up that happened in my apartment and which Ritz refused to clean up, there was a continual leak in my apartment. I complained to Ritz about 2-3 times a week about this for SIX WEEKS! Ritz ignored me completely. i was getting sicker and sicker and coughing and having breathing issues but did Ritz pay any attention to my complaints?!! OH NO.. silly me. I forgot, RITZ IS THE PITS.!! Only after DANGEROUS MOULD started growing in my kitchen and bathroom did they do air quality test. Funnily enough when the results come in, I am immediately evacuated with less than 12 hours notice, due to the unacceptable level of mould, spors and humidity in the air in my apartment that I was breathing for SIX WEEKS!! Legally, they were MEANT to house me in a 2 bed 2 bath apartment as a replacement alternative. But what did they do? They left me homeless !!! SO UNPROFESSIONAL IT'S UNBELIEVABLE. I PERSONALLY had to spend hours surfing the internet for alternative accommodation. Even though I'm still paying rent during this time, it took them over a week to refund me for hotel costs I HAD TO PAY FOR BECAUSE THEIR PATHETIC ORGANIZATIONAL SKILLED STAFF FAILED IN PAYING FOR THE HOTEL!!! DO NOT - DO NOT - DO NOT go anywhere near Ritz or anyone called Roberta Spero or her son Steve Spero. They DO NOT care for their tenants wellbeing. All they care about is MONEY MONEY MONEY and how not to spend it repairing their apartments. They may not believe in karma, but I do. read more

This management company was non-existent until it became time to repay my security deposit which was to be returned to me within 21 days of moving out. A large deposit for the next apartment made this a timely transaction. After meeting all of their demands on moving out (cleanliness, etc.) they were still dragging their feet on returning my deposit. Even after I threatened them with the very contract I signed with them, they were still slow to return my deposit. They finally returned my deposit in full, only after the property manager insisted that we were returned our full deposit. But it still took them 28 days to do so. read more

Fine property and the company took care of the roach infestations in a timely manner (seriously)...but getting back a deposit on a pristinely kept apartment, was a game of cat and mouse at that office. They were sneaky and avoided phone calls and emails like a gang of crooks. I understand a company trying to protect their properties by withholding deposit funds, but they were charging for illegal deductions and knew it. Truly the nastiest people I have ever encountered and I get sick to my stomach when I drive by that old place. read more

Ritz Properties is one of poorer managements I've put up with. I've had numerous issues with big infestation, rude and inconsiderate neighbors parking their car in my designated spot, and a boat load of other issues. As far as maintenance goes, this place gets a 2/5 stars. My air conditioner unit broke and it was promptly fixed. And then my garbage disposal stopped working for no reason whatsoever -- it was "fixed," but then it stopped working twice. The previous times I've tried to contact Ritz about my disposal issue, they were very poor with responding. It took them a little over a week to get back to me. Oh, and then there's the bug infestation problem. I've been dealing with roaches in my kitchen and they called an exterminator to deal with the problem. Even after the exterminator did his job, the bugs would return in a matter of just hours after he left. Nevertheless, I solved the problem myself by investing in chemicals and products to stop the infestation. It had to come down to me investing my own money in this problem when the management really should've been more competent. That's 2/3 less-than-satisfactory services. Onto the parking and noise issue. I've been putting up with the rudest neighbors -- who park their car in my spot when I leave for class and work, play loud music early in the morning and throw garbage around the establishment. I attempted to deal with them myself before having to resort to management, but, unfortunately, it got to that point. The receptionist at Ritz Properties is incredibly rude. When I was filing a parking complaint she paused for literally 10 seconds and rudely repeated, "A PARKING COMPLAINT?" My response: "Uh, YES. A PARKING COMPLAINT. You know, where people park in my spot when they're not supposed to??" I mean, how hard is that to understand? She was incredibly condescending and rude, acting as if my problem wasn't even one worth dealing with. Of course, I had to give her some attitude back for her to finally get the message. This wasn't my first time talking to this rude receptionist. When I had a question about a change in my monthly payment, she was incredibly rude by repeating my own question in a condescending tone. 1/5. Ritz Properties, Inc. is one of the laziest managements I've dealt with. But I guess I shouldn't be expecting much from corporate managements. Most of them are pretty bad to begin with. I don't really recommend this "service" to anyone. read more

I'm giving them 1 star because you can't give 0. Ritz properties just recently took over my apartment building and it has been a nightmare ever since! I have had a classic non working vehicle in MY Garage that I pay for, for over a year, and as soon as Ritz came along they said that I cannot have it in there any more, so of course I have to move it in less than a week. Also I contact maintenance about a problem with the CEILING caving in, and it takes over two weeks for someone to come out, and on top of that, I had to keep calling them to ask what the verdict was about the ceiling, So unprofessional! On top of me chasing them for answers they tell me they actually need a roof guy to come out and check on the place. REALLY??? what more? Needless to say, I will be moving out of this place as soon as possible. Ritz is a terrible rental property. BEWARE!! read more

PLEASE AVOID Ritz Properties for the following reasons: 1. If you're looking for any sort of customer service, avoid Ritz Properties. I would especially limit interactions with the owner, Iris Ritz. She likes to say, "I'm the owner of this company..." Implying she can treat tenants in any way she likes. 2. Deposits - The owners failed to deliver the deposit within the 21 day legal requirement in the state of California. 3. If you choose to clean the apartment, it's a waste of time. The owners don't care how clean the apartment is after you leave because they like to charge excessive cleaning fees. 4. Ritz Properties broke the law and didn't issue my deposit check within 21 days. I called the office and Iris Ritz said she sent the check. The check was never sent to the address given. 5. Disclosure - Ritz Properties didn't fully disclose the noise, construction, pollution, plumbing issues, availability of laundry facilities, and crime in and around the apartment. This company is at minimum unethical and borderline corrupt. There are many other property management companies in Los Angeles that provide quality customer service, full disclosure, follow the law about deposit returns, and don't charge unnecessary cleaning fees. Please avoid Ritz Properties. read more

I checked the receipts deducted against my deposit and several were not connected to any business. In fact one was from a painter, who's address was in Palm Desert, yet he supposedly painted a door in my west Hollywood apt for several hundred dollars! I think the receipt was not real! and when I asked no further prof was offered. Tenant's and landlords be warned this is not a practice that follows CA regulations and guidelines. read more

This has been the worst property management company I have ever felt with. They keep their fees low for the owners and extort the tenants. Richard Ritz borders on criminal. He charges and charges, claims a tenant didn't provide him keys (I provided mine twice). He is pleasant on the phone, but strikes when you move out. DO NOT TRUST RICHARD RITZ OR RITZ PROPERTIES! He is dirty and a bully. The only compassion he has is when someone gives him money. I will be following with the State of CA as I have been a perfect tenant for 12 years, now moving out, he wants to re-do my apartment. I work in IT, there is "normal wear and tear", nothing is damaged. The carpet was old when I moved in, he wants to charge me for re-painting. The paint was original when I took the apartment over. Seriously pathetic. You are warned LA! This guy is money hungry! read more

Ritz Properties...well.. just about THE WORST management company ever. They are so rude to the tenants, and worst once they have your deposit, its a nightmare to get it back. When i first met them, i was showed a property by Robert Block who was ever so sweet. The day i decided to move in, they had all the answers and happy to answers any questions to get my money. The day i decided to move out, he not only turned into a different person but i have also received several threats from the company - all which were unlawful. Til this day, they have not given my deposit back, and every time i call or email to ask when i will received my money somehow nobody knows, and the magic person who knows (Iris Ritz) is either never available or extremely rude, refusing to give answers...Can you imagine someone holding your money hostage like that? its is a complete joke, so disrespectful! Any property of theirs, might look very good though.. do you know why? because they fix it all with your deposit and screw you! thats why...i will never use them again in my whole life, and would NOT recommend this to anyone. read more

Cameron S. is right on the mark! Stay far away from Ritz Properties. They will indeed berate, overcharge & attempt to take you for everything they possibly can. Withholding security deposits beyond the 21-day statutory limit isn't uncommon and/or unheard of. When contacted, Iris Ritz claims it's already been mailed ("the week before") & then feigns surprise when informed that it hasn't as yet been received. Again, within the 21-day statutory time period. "You want it? You can come get it." No so & not what the Cal. Civil Code mandates. And Iris herself? She who believes herself doing you a favor by letting you live in one of her managed buildings? Rude, Rude, Rude. Arrogant. Hostile. Unprofessional. Deplorable. Disgusting. read more

I have never worked with the owner of Ritz but I have nothing but wonderful things to say about Cory Cantaloupi who is the manager of my apartment in West Hollywood. He is always beyond helpful, accommodating and willing to go the extra mile to make sure his tenants have what they need. He is the go to person whenever I need to get anything from the overall Ritz Property group. When I first moved into my apartment Cory made himself 100% available for anything I needed. He has also gone above and beyond with making additional improvements to the property such as painting the outside area, updating the pool with new patio furniture, and adding more lighting and safety features to the parking garage. He always has a smile on his face and is really a pleasure to work with. I would recommend using this company and hopefully you have the pleasure of working with Cory. He is great! read more

I've read most of the reviews for Ritz Properties and have to say I'm awfully glad and truly lucky that it was Cory Cantaloupi who handled the property I rented through Ritz. Every one of the reviews that didn't involve Cory are all the same one star slams. And it sounds like they deserve it. However, my experience with Cory has been nothing short of wonderful. He's been super responsive and has gone the extra mile whenever he had the opportunity. He's very attentive, professional and willing to work with you. No matter what problem I encountered, Cory was there to either solve it himself or get it solved by someone who could. I feel that I shouldn't recommend Ritz Properties, but I wholeheartedly recommend Cory. You really won't find a better agent/manager. This guy truly knows what he's doing and has your best interests at heart. (I just hope if I ever move he's still there to get me my deposit back in full and on time. lol ) read more

If you have no consideration for others, Ritz Properties, Inc.is the perfect management company for you. It doesn't actively enforce its tenant lease provisions, especially as they concern noise, harassment & other related disturbances. It ONLY cares about its rental collections. Harass your neighbor, not a problem; fail to timely pay your rent, big problem. read more

WORST MANAGEMENT OWNERS EVER, especially the IRIS RITZ. She is very unpleasant on the phone, and has hung up on me twice and will no longer take my calls, because I called her out on being rude to me. They are horrible! The owners are extremely cheap and will not fix anything they deem 'not their problem.' They have run people out of the building by not fixing things so they can increase the price for the next tenant, and skirt around the rental control of Los Angeles County. read more

Easily the worst apartment management company I have ever had the experience of dealing with. If you're a tenant who is smart enough to be reading this before moving into one of their properties, and lucky enough to have another option, or -god forbid--if you're a property owner considering these jokers for the management of one of your assets, I would advise that you steer clear. Some things to consider: These guys are from the old school, meaning they conduct business through leverage and intimidation. This comes with the requisite prejudice and arrogance. Certainly this translates into questionable practices as regards security deposits and follow-through, yet perhaps their most frustrating quality is disregard. Getting anything done takes forever and they regularly stonewall phone calls, hiding behind a receptionist and a voicemail system. Be prepared for passive aggression: plan ahead, stay cool, and be persistent. Also, you would be wise to keep records of communications with them, including dates, names and times. And remember: the employees you talk to aren't the problem. Most of the people working there (particularly the maintenance crew) are good people. However... If you do rent with them, I can't stress enough the need to get your agreements in writing. Nothing an agent says will mean anything unless you have it on paper, so ask about everything, and get the answers written into the contract. Similarly, get copies of any papers you've signed before the agent returns to the office. Take pictures with your phone if need be, because if something has been signed which doesn't benefit them, you will never see it again. At deposit return-time, you should be prepared to be nickel-and-dimed, and so you should take thorough pictures of the apartment, detailing the condition in which you leave it (unless it's dirty or damaged, in which case you should pay for the damages/cleaning). Also, if you find that you need to request major maintenance, deal with a hazardous condition (i.e., mold, sewer problems, structural damage, etc.) or sublet your apartment, you will surely need to familiarize yourself with the "LA Municipal Code" and the "Rent Stabilization Ordinance," as their practices include strategies to circumvent these. LA Municipal Code http://library.amlegal.com/nxt/gateway.dll?f=templates&fn=default.htm&vid=amlegal:lamc_ca Los Angeles Housing and Community Investment Department (this agency is key): http://hcidla.lacity.org/rso-overview In the event of a dispute, you should spend some time familiarizing yourself with the law. Even if you don't understand everything, it's good to read this once. In the Municipal Code, look at chapters "XV (15) Rent Stabilization Ordinance" and "XVI (16) Housing Regulations", as well as "Chapter IV (4), Article 5.6." There may be other relevant portions of the code (I'm not a lawyer, so consult a professional if need be). Reading through these sections will take about two hours. Then, call the Customer Service Hotline of the "Los Angeles Housing and Community Investment Department." This agency is on the tenant's side. Have your lease and other papers ready when you call. It takes a while to get through, but they will answer your questions about what is going on, inform you of your rights, and help you file a complaint (which will open an investigation) with the proper authorities. In my case this was the Department of Consumer Affairs. If Ritz is breaking the law, Consumer Affairs will act to curtail it. However, the power of Consumer Affairs only goes so far, and it's possible you'll eventually have to make use of legal services. If you do lawyer up, choose someone who specializes in housing law, because Ritz surely will. Finally, tenants should know that Los Angeles has fairly strong laws to protect renters. Also realize that it is the malignant element within the city's culture of property stewardship, of which Ritz is such a prime example, that has made such regulation necessary. And property owners, take heed. Renters do make decisions based on management (that's one purpose of Yelp). If your property is managed by Ritz and you've been experiencing excessive vacancies and turnovers, perhaps it is because your property management company is an unprofessional and combative link in the chain between you and your tenants. Is this really the best way? read more

I was lucky to find a wonderful apartment managed by Ritz Properties. The process can be challenging, but Robert made it very easy. Everyone else who I have encountered that represents Ritz has been beyond helpful, kind and efficient. Ben, Ron, Dina and Mia are instrumental in making me feel at home and safe. I hope to be in my home for many years to come. I have peace also knowing my landlord is Ritz! read more

I've been working with Cory Cantaloupi at Ritz Properties and he has been nothing but wonderful. He was the first person I worked with from day one with starting the application process. He went above and beyond his call of duty, going out of his way to fulfill any needs I had, going to the apartment to take pictures when I wasn't able to view the place in person and was always quick to respond to any questions I had. Three months later, I've loved my new apartment and Cory has still been there for anything I might need. It's been a pleasure working with Cory and Ritz Properties. read more

I have been living in the same apartment in West Hollywood for over 10 year, and it's mainly because of the incredible Cory Cantaloupi who manages the bldg. Cory works 24/7 to ensure the property is at it's best, and that his tenants are looked after with care. He is someone who truly takes pride in his work and ensures that everything is up to code and in the best shape possible. He is not only a wonderful apt. manager, who anyone would be so lucky to have living on his/her property, he is a genuinely kind and caring man. Cory deserves a continuous raise for his hard work and personal attention to detail with all of his properties. If you are considering to move into any apt. that Cory manages, you should not hesitate for one second! read more

I have lived in many apartment buildings in Los Angeles through the years, but the building I live in now is by far the best. Ritz Properties is the management company of the building I live in, but the excellence of the living conditions is due to the Manager they hired, Cory Cantaloupi. Cory Cantaloupi is the most efficient manager I have ever known, always getting things done quickly and correctly. Adding to his efficiency is a person that is truly concerned, kind and friendly, which are great attributes to being a good manager. He has gone far above what he has to do and planted flowers and greens in places that were dry for years, beautifying the area immensely. Cory Cantaloupi is by far the best manager I have ever had in a building I have lived in. I am writing this because I appreciate the fact that he makes life pleasant where I live. read more

Ritz Properties, My introduction to Ritz properties was a rude maintenance lady who stated that they were coming into my apartment regardless of the law. I informed them that there 24 hour notice was a legal notice however the reasoning for entrance was not a legal reasoning according to Civil Code section 1954. She was silent after I stated this fact and then began speaking with me with an attitude. I further stated that a "general inspection" does not constitute a legal reason for entrance and that I requested more information regarding the specific reason for the inspection. She would not provide an answer to my question but again stated that someone would be coming to my apartment. I requested the name of the person. However, she would not provide me with a name. I closed my conversation by stating that I do not authorize for any reason other than what the law requires according to Civil Code section 1954 and 1950.5. I further stated that if Ritz properties entered by apartment that they would be asked to leave. Lastly, I explained to her that the clause listed on the bottom of this 24 hour notice stating that they would charge tenants for time if we are not at home and we do not give them a key was illegal and my suggestion would be to remove that clause or be exposed to potential lawsuits. One would think that they would refer to attorneys before making outlandish statement, but not Ritz Management. This lady continued to put her foot in her mouth. Ritz Management gets a F- score for lack of professionalism, lack of general knowledge of property management and lack of legal knowledge. I wonder if they have an acting broker on board???? Anything other than an "ACTIVE" broker and when I say "ACTIVE" I mean "ACTIVE" in the property management would be against real estate rules. If they are not following simple housing statutes as it relates to property management, I would venture to question their real estate integrity!! read more