I recently bought a house in the Medford area, and Melissa Barney of Ticor Title was the officer…read morehandling all of the necessary legal and financial requirements involved in getting escrow closed. She was very capable and professional, and worked closely with the mortgage officer to make sure I stayed informed about everything I needed to remember and be aware of. During the signing, she diligently explained the meaning of all the documents I needed to sign, so that I clearly understood all of the financial responsibilities, the time lines, and legal requirements I have. I appreciate how professional and thorough she was, and am confident that she can satisfactorily handle your real estate needs for the services of a title company. Donna Hoyt

Ticor Title in Ashland handled the escrow and title insurance for my sale of a property in Ashland…read more The buyer chose Ticor Titile. They have a convenient location on A Street and staff are pleasant. The buyer finished signing Oct. 9, 2014, a few days after I had signed. On October 14 I asked for in email and received the final settlement documents from escrow officer in the form of a signed pdf file. I sent the documents on to my accountant who was doing taxes for the sale. On October 20, 2014 I looked at my bank statement, and the proceeds transferred were different than the amount in the settlement documents. Again, I wrote an email to the escrow officer to explain why the actual bank amount and the amount in the final settlement document were different. The answer along with an updated settlement document was "the previous one did not have enough interest paid to the lender and this was caught prior to sending the payoff out" Okay, than can happen, but you must tell the person in the transaction that changes were made an revised documents would follow and some kind of customer service attitude. So I got an unsigned revised final settlement document on October 20 in email. So the payout on the 9th changed on the 10th when they made the wire transfer, because their internal company policy is to add two business days interest, which because of a holiday weekend was about five days. I spent hours pouring over the documents and finding the line items changed and emailing asking for clarification. Never was there an apology for sending out inaccurate documents. Only that it is company policy, one employee did something and the other didi not know, or you will get they money back later when the mortgage bank does their final pay off accounting. Finally, I asked over the phone if they could at least sign the final settlement document, as they had the inaccurate documents, showing that they stood behind the new settlement documents. The escrow office did send a signed pdf in email. So I apologized to my accountant and sent him a revised final settlement and he redid his tax calculations. So, my conclusions with Ticor Title, who was following company policy, it is normal policy to change calculations and not tell the involved parties. It is company policy to send out an incorrect final settlement five days later document and even sign it. It is company policy that when the customer inquires eleven days later why the final documents from Ticor Title do not match the bank transfers by Ticor Title, they just answer they changed the amounts just before the wire transfer. Do they think customers will not notice? I found the experience exasperating. No apology from Ticor, no normal attitude saying sorry for our oversight, we'll get you the corrected documents ASAP and sorry for the inconvenience. It cost me time and money not to mention frustration trying to get correct numbers 11 days after the documents were signed. To add insult, I received the official letter from Ticor on October 25 (it had been forwarded because they sent it to the sold property) with a letter from the escrow officer saying the escrow had finished and stating the incorrect proceeds amount, and also again including the incorrect settlement documents. I do not dare ask the escrow officer to send a revised and corrected letter. They are following company policy! I would not willingly use them again. Poor tracking, inaccurate reporting and indifference towards the customer were my experience.

One of the worst parts about renting is when you need to find a new place and know that along with…read morea new environment comes new landlords or property managers to deal with. Fortunately, this was not an issue with New Foundations Property Management, even before I was an official tenant of theirs. I rented a house from them in Medford for four years, and from my initial email back in December 2017, all the way through January 2022 when my rental situation changed, they've been professional and a pleasure to do business with. When I first moved in, they did a great job to ensure everything was ready and the place looked great. I did have an issue with the thermostat the first day I moved in, but they promptly fixed it the very next day which set a great example of how the next four years would go with them. Fortunately, I didn't have many issues or reasons to contact them, but on the few occasions I did have something come up, they treated me with respect and not like I was "just another tenant". A great example of this was when I had an incident at my place (slipped and damaged some of the property) and thought this would be the end of my time at this rental. I was so worried and worked up since, in the past, other rental managers (with different companies) have been rude and refused to understand my side of the situation. I honestly thought I was going to end up homeless, which was ridiculous looking back now lol. After letting my anxiety build up for a few days, I decided to "bite the bullet" and call Shelly Rogers and come clean and wow, was I glad I did! She understood what I was going through right away and after making sure I was fine, she actually gave me tips and advice on how to get the damage repaired as well as the best people to contact since she's dealt with this stuff before. Not only was she calm and understanding, but she was also a true professional and I knew I was dealing with some great people at New Foundations Property Management (not that I ever doubted them lol). To wrap up this review, I just want to say that as someone who has been a renter for 12+ years, I've moved around many times, so I've had to deal with a wide-range of landlords + rental managers, and by this point, I've dealt with close to 14-15 different ones (excluding ones I decided not to rent from after talking with them) but I can confidently say New Foundations Property Management is one of the best I've done business with and I recommend them to all of my friends. I'm not sure how many units or properties they have available, but if you ever get a chance to rent through them, do it without any hesitations. Shelly and the entire team are great to deal with and they remove a lot of pain that comes from renting. You can thank me later :)

As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.

How to get a new listing. By China Rose, RE/MAX Platinum…read more (1) Drive from Medford to Kerby to "be in the neighborhood and drop by"? Check! (2) Sit in front of a gated residence and honk until someone comes out? Check! (3) Privatly lie to the property owner about having a client interested in the property? Check! (4) Sniff around for a listing while lying to the property owner about the "client"? Check! (5) Publicly lie again about having a client while disingenuously offering an "apology" on Yelp? Check! Quality professionals know that dishonesty doesn't make a broker like Ms. Rose smart or a go-getter. It just makes that broker a liar with a RE/MAX Platinum business card.

I sent Brian Will a request for information using the Re/Max website Sunday afternoon 5/17/2020 but…read morenever received a response. I called him Monday, 5/18 but no response. Its Tuesday 5/19, still no response. I'm sure glad my house wasn't on fire. Bob J.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

amazing company with knowledgeable and polite staff would recommend this company to anyoneread more

Sara is the absolute best to work with, and consistently goes above and beyond. She has her pulse…read moreon the market from both a buyers' and sellers' POV, and her superpower is in negotiations and contracting strategy and execution. Working with Sara equals total peace of mind.

Sara was very professional and took care of everything. I have been through this process a few…read moretimes and this was first time everything went through without any issues. I highly recommend Sara!

I recently bought a house in the Medford area, and Cheryl Faria of Windermere was my real estate…read moreagent. She was recommended to me by my real eastate agent in California who is a director for both the California Association of Realtors and the National Association of Realtors. We worked together for over a week through phone calls and texting to get a list of homes that suited our budget, needs, and personalities. She set up an afternoon when I could come to Medford to tour four homes. We fell in love with one of them, she wrote up and submitted our offer, and the rest is history. She is incredibly knowledgeable about the extra details, and kept me informed about everything I needed to be aware of and attend to in order for the arrangements to keep moving smoothly. She is fun to work with, enthusiastic and encouraging, and completely professional, all at the same time. If you are looking to buy or sell a home in the Medford area, give Cheryl Faria a call at Windermere.

I just finished buying a house through Windermere Van Vleet and was super pleased with the…read moreexceptional service they provided! Everything went super smooth and I had an offer in on a house within days of first meeting with them!

This is the first time this has ever happened to us as renters. We are always excellent renters, we…read moreare clean, respectful and never late with rent, but every time it is time to move the property managers find the most minute things to keep the deposit. This practice is so common that we have gotten used to it. But not Rogue Property Management. When we had to move out of their office space, they took the time to thank us for being exceptional renters and gave us back our full deposit. I like when a company has morals and good work ethic. We will always use them for our rental needs in the Grants Pass area.

Rogue Valley Property Mangement is very attentive to issues. Thank you! The building's landscaping…read moreis done nicely and is a quiet place to live.