Both Chris in the shop's office and the mechanic who worked on my car were super friendly and…read morehelpful. Answered my questions and helped me figure out the most cost effective solution. I will definitely be a regular customer at Duffy's now after this experience!

Miguel and team do an excellent job on repairs for our vehicles F-150 and Kia shortage, they are…read moreflexible, fair, and honest about what should be repaired, and the work is done quickly. I highly recommend Duffys!

Best mechanic in the east metro. Honest service and pricing. They are good at diagnosing and…read moreletting you know an estimated cost before starting any work. Work is done effective and efficiently. Recommend everyone to Benner for their car service needs.

The only mechanic you'll ever need. Honest, reliable and no price gouging. They'll treat you like…read morefamily the second you walk in the door.

Brought the car in for an oil change and diagnostic to find the cause of a sporadic stall. They…read moreidentified and fixed the issue promptly. I checked part cost online against what they billed me; while it was possible to find a cheaper rebuilt part - they didn't mark up the part cost for new and charged me next to nothing for labor. After I picked up the car on my drive to work there was noticeable misfire (confirmed with OBD reading) I called them up and John said to bring it in and they'd take care of me. He's a man of his word; we couldn't be sure if the issue was caused from the work or not - so they replaced the part in question same day - no hassle necessary. While they're not bargain basement cheap on price - they are trustworthy and stand behind their work. I spent a lot of time to find an honest mechanic after moving - I'm relieved to say I found one.

It took almost 2 hours for them to perform an oil change for which I had an appointment. They…read morecharged me for windshield washer fluid, that I hadn't requested and they forgot to reset the oil Change sensor. The only plus was a car wash. Don't think I'll be a return customer.

you will not be disappointed working with the people at Heartland Tires! They are very honest,…read moreefficient, and reasonably priced

We replaced our trailer tires in prep for an upcoming cross country trip. Heartland took care of…read moreeverything, including calling us to let us know what was happening.

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB

Took my son's Lexus there for bad brakes. Fixed it very quickly and found a bad serpentine belt…read moretoo. I agreed so they fixed that too since we were already there. The car drove great. Very friendly people!

I want to give a big shout out to Logans Repair in Chaska. I went to TGK Auto Repair, and they…read morecompletely dropped the ball on the repairs. Charged me for things that didn't needed to be done. I posted on Facebook and I was referred many times to take my car to Logans, I did and I was beyond impressed with them. I actually got 12 emails telling me about the quality work they do! They kept me informed daily as to what was being done. When I picked up my car, they explained to me what was done, what did not need to be done. I highly recommend Logans Repair for all your car needs.

Poor communication. Wrong analysis. Wasted time. Wasted money. My vehicle lost power next to this…read morelocation, and I stopped in to get it going again. 4 days and $450 later I had my car back still needing to be repaired. I never authorized work beyond a diagnostic, it was held for days saying they needed more time to determine what was wrong. I couldn't wait anymore and was charged $450 just to get it released. I reached out to the owner asking for some justification and never got a response.

This is my "go to" place for my car. As a single woman who knows very little about cars, these guys…read morehave earned my trust time after time. They always listen to what I think my car's problem might be and what "symptoms" are being exhibited, they investigate and break it down to terms that I understand. They are thorough and I have never been led astray. I highly recommend this business.

I pulled in to the quick oil change (no appointment) and as I was walking toward the waiting room,…read morethe man that greeted me called me back. He said that it looks like I'm not due for an oil change for 2500 more miles. I asked why my light went on. They said that happens and turned the light off. They checked my tires, topped off my fluids and sent me on my way. I won't go anywhere else for car service.

Very disappointed with their attention to detail. Dropped off a car for 2 issues, handled one and…read moreignored the other. Justin the manager was not apologetic and told us to come back another time, did not offer any significant compensation for their oversight. When I asked for a discount due to their oversight, Justin became angry and told us never to return to Grandview Tire and Auto after we have been loyal customers for years and have spent thousands of dollars there.