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River Park Community Center

5.0 (3 reviews)

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5 years ago

Great staff, exceptionally clean! Perfect place to work out in a safe environment. They limit the amount of people in the work out area.

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7 years ago

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9 years ago

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Avow Hospice

Avow Hospice

3.3
(38 reviews)

For anyone who wants to read details of an adult-child experience losing a parent: My mother…read moreendured weeks of poor care at HealthPark Hospital (Ft. Myers) and terrible care at The Terraces (Bonita Springs) before my sister and I made the difficult decision to admit our mother to Avow Hospice in Naples. Thank god someone told us that Avow had just started admitting patients from Lee Country, and thank God a bed was available. Mom was quite suddenly at the end of her life, and we were unprepared to set up proper home care. Mom said she was glad when she arrived at Avow, and the next day she told us she felt the nurses cared about her. Thank you, Avow, for making Mom--and our family--feel safe and supported. They also gave her a drug that truly eased her suffering without causing her to be completely sedated. However, I did clash with one nurse who wanted to increase the dose right away and who implied I wanted to keep my mother alert when she needed to have pain relief. Other nurses and supervisors agreed to a lower dose. I know it's not easy to make these determinations, but don't be afraid to question what's happening and speak to whoever is in charge at the moment. I respect the expertise of health care professionals, yet every nurse will have their own preferences. Prior to Mom's arrival at Avow, she spent weeks at HealthPark hospital and 10 days at The Terraces. Care at The Terraces was just horrible, even when I was right there in the room. This facility is seriously understaffed, and I do feel sorry for the nurses, who are being put in a bad position. (Avoid this place if your loved one is very ill but being discharged and sent to rehab. It might be ok for someone there to rehab from a knee replacement.) Care at HealthPark was more frequent but still poor. My main complaint is lack of compassion, kindness, and professionalism at these places. I know it's easy to find fault, and I know understaffing is a serious problem. and yet health care is a higher calling and sick people deserve attention and care. I say all of this in order to compliment Avow, the only hospice I can report on. Nurses came frequently, they were compassionate to Mom and us. Thank you. Kindness was abundant and staff respected the gravity of the situation. My sister and I were impressed by the priest who made rounds. He was personal, and he wanted to know all about Mom's life. He wasn't put off when we told him that none of us, including Mom, still went to mass, and he didn't pressure us to do anything. I like to think Mom was comforted by the last rites he provided. Why not a 5 star review? A couple reasons: the TV/cable sitution is not great. This might sound unimportant, but my mother was awake and alert two evenings and wanted to watch TV. She said this. But there were many issues with the clicker, settings, and stations. Several staff tried to trouble shoot, but no one could solve the problems. Several stations were on the guide but not subscribed to, including, Turner Classic Movies, a channel that would provide a lot of comfort and familiarity to many patients. Another complaint is about follow through: during the one afternoon Mom was totally aware, she asked for her bed to be wheeled outside on the lanai. The nurse said she had to do something and would be right back but didn't return. So Mom never got to view the beautiful lake. Finally, the night Mom died, my sister and I felt pressured to call a funeral home immediately and to leave quickly. We felt we didn't have enough time with our mother and to gather up our things. It was the middle of the night, so I really don't understand why everything had to happen so quickly. We were in shock, devastated, and shouldn't have even been driving. Despite my criticisms, I believe the Avow facility is excellent and the staff are great. I am glad we brought Mom to the Naples location. I've also received many texts offering to provide support, and I appreciate that, too. I hope some of the shortcomings I've pointed out will be addressed for future patients and their loved ones.

Amazing place not only hospice but offering so many needed community services. 5 starsread more

The Shelter Options Shoppe

The Shelter Options Shoppe

4.3
(25 reviews)
$$

The Shelter Options Shoppe is my go to spot for used clothing in Naples. It's a small store but…read morepacked with hidden gems. You can find everything from a cute everyday top to high end designer pieces that are perfect for special occasions. I went right after Thanksgiving and everything was 75% off, which was amazing. I spent about $120 on what would have been over $550 worth of clothes. If you enjoy thrifting and finding unique pieces, this place is absolutely worth a stop. Great selection, great deals, and you never know what treasure you'll find.

I am writing to formally report an incident that occurred on Saturday, January 17, 2025, at…read moreapproximately 4:00 PM. While shopping, I observed multiple staff members who were restocking merchandise openly discussing, in front of customers, how they were removing the "good" items from the sales floor to take to the back and set aside in personal piles for one another. This was spoken about loudly and casually, as if it were standard practice. While doing so, these same employees repeatedly stepped directly in front of me and physically pushed past me to access racks I was actively browsing. This occurred multiple times and created an uncomfortable and disrespectful situation. The combination of staff hoarding merchandise for personal use and physically disregarding customers reflects a serious lapse in professionalism and store oversight. Customers should not be displaced or made uncomfortable so that staff can reserve merchandise for themselves. This behavior undermines trust, fairness, and the integrity of the store's operations, and leadership should be made aware.

Project Help Crisis

Project Help Crisis

2.3
(3 reviews)

I am just completely disappointed from beginning to end. I had hard time getting any information on…read moremy therapist when I was assigned to her. I just wanted to know her last name so I could do research on whether she was really qualified to be helping me or not. Once assigned to her: she was drained, uninterested, she was always eager to reschedule if I missed her call and never available if I would try to reach out. She wasn't very genuine or personable and it seemed like she was just reading from a book of responses. She even just hung up during a session once and although I think she'll try to blame it on the service she was so emotionally and mentally unavailable I don't doubt that she just hung up mid session. And then didn't try to reach back out after that. If she wanted to reassigned she should have done it more professionally. That's the major complaint from the majority of the employees is the unprofessional behavior while working in such a significant field of MENTAL HEALTH. My therapist: Sydney Marmon

Spoke to a woman on the phone who briefly made me feel terrible about my current situation. Told me…read moreI'm hurting my children by not filing for child support when me and my children's dad are working things out. Just because I didn't file for child support against him doesn't mean I still don't need help finding a place to rent from that I can afford. He has bills to pay and we are trying to help each other. I ended up hanging up the phone when she put me on hold. Her attitude towards me made me feel very sad and hurt. I will not be coming here for help. No thank you!

River Park Community Center - nonprofit - Updated July 2026

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