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    River Rock Casino Resort

    3.0 (288 reviews)
    Open Open 24 hours

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    Fitness center
    Tammy L.

    We've been visiting River Rock for years every summer since it's within walking distance to the Richmond Night Market. That convenience alone makes this the best place to stay during the summer months. Plus it has a pool and hot tub. Now that we have kids, this location, while still convenient, isn't the best if you're staying with kids. The parking garage is far from the hotel so it's a trek for little legs. The staff and service are typically great and accommodating. We had some issues with check-in, as the wait was very long at 4 pm (their check-in time) and there was only 1 staff member checking people in. This doesn't work for most people's patience, especially littles. We don't usually order room service and this recent trip, the dining at the Casino side wasn't open yet. It's really convenient to have a Starbucks in the hotel though.

    Outside rear
    Nadia M.

    We stayed at this hotel earlier this year in April. We came for spring break and were here a total of 5 days/4 nights. Very convenient location and easy access to Vancouver. The city of Richmond itself is cute and inviting and has some local shopping and dining very near the hotel. The hotel itself is probably a 4 star hotel overall. It's fun for adults because of the casino. Lots of slots and table games to choose from. The indoor pool was a hit with my 8 year old. I will say that while the pool is advertised as heated, it is still extremely cold. We visited from Southern California and are used to cold ocean water, this pool was no different than swimming in the ocean near us here. The views behind the hotel are decent. There is a nice dock and you are able to take nice water front pictures. I must also add the hotel is very close to the airport, so you will hear planes flying overhead. The parking structure connected to the hotel is a short walk away and easy access to the main hotel lobby. There is a Starbucks inside for quick coffee and breakfast options, as well as a gift shop with a variety of snacks. Our room was located across the street but was connected via an enclosed and heated corridor which was nice, as it was cold during our time there. All in all I would recommend staying here and would come back if I were ever in Vancouver again.

    Bed sheets with worn out holes

    I had purchased a third-party online deal for a one-night hotel stay for myself and my two teenage children. We were also travelling with our dog. As a single mother, I had carefully saved and planned this staycation to celebrate my 40th birthday -- an occasion that was meant to be a rare and special moment for my family and me. The incident occurred on Saturday, January 10th, 2026, at approximately 4:00 p.m., when I attempted to check in. Upon checking in, it quickly became clear that there would be an issue. Front desk staff attempted to authorize a $100 charge on my Visa card. I explained that while my card is locked for purchases, it fully supports pre-authorizations or holds without issue. Despite this, I was told this was "unacceptable," and staff refused to check us in -- even though the reservation was already fully paid and my identification had been provided and verified. I attempted to find a reasonable resolution by offering the only $100 cash I had on hand in lieu of the deposit. This was denied. When I asked what I was expected to do, I was advised to cancel my reservation -- despite it being non-refundable. At this point, the manager on duty came to the desk. Unfortunately, her demeanor was extremely cold and dismissive. She appeared entirely unwilling to assist or show any empathy, despite my visible distress and the fact that I was openly crying. I repeatedly expressed how embarrassing and upsetting the situation was, yet there was no acknowledgment or compassion shown. I attempted to contact my mother to see if she could assist by providing a Visa number, only to be told that a physical card and additional paperwork would be required. This left me with virtually no options. I explained that the only other card I had was my debit card. I was then informed that it could be used, but would require a $500 authorization. I became increasingly upset and explained that I had only $435 in my account. The response I received was simply, "Sorry, I can't help you then." Eventually, the manager agreed to lower the authorization to $400. I proceeded with tears, as this left me with only $35 in my account for the remainder of the evening -- but at least I would not lose the entire cost of my non-refundable booking. What was most disheartening was the complete lack of remorse, understanding, or effort to offer any form of goodwill -- whether a discount, an upgrade, or even a voucher. I understand that hotels have policies, but there is a profound difference between enforcing policies and doing so without compassion or basic humanity, especially in a managerial role. Unfortunately, the experience did not improve once we reached the room. The bed sheets had visible holes, the bathroom was not properly stocked with basic bathing amenities, and the in-room phone did not work -- or calls to the front desk were not being answered. I cannot say for certain which it was. Additionally, I was extremely disturbed to later return from walking my dog and see a photocopy of my personal ID lying face up at the reception desk. This represents a serious breach of privacy and placed my personal identity at risk. In truth, had I been offered the option to walk away with a full refund at any point, I would have gladly done so. I work very hard to earn very little, and this was meant to be a meaningful and rare celebration for my family. I did not deserve to be treated as though my situation -- or my dignity -- was inconsequential.

    Living room overlooking river
    Will M.

    The Good - Easy check in except peak times - check out pay using a debit card to avoid 2% surcharge with some credit cards - Airport train access - Employees Ive interacted with are great especially housekeeping - Starbucks and gift shop inside, limited but decent food options - Clean riverside rooms have great views - Non smoking rooms The Bad - Bathtub difficult to get in or out - Parking far away and confusing Been here in August the last two years and had really good experiences. I chose the suite with a king size bed that overlooks the river. My niece and nephew that live locally and visit with me and they take the bed. I sleep on the couch because I like to be near the desk with wifi ports to check my emails and watch TV. There are extra pillows and wool blanket for use but my nephew said the blanket feels like sandpaper (he's right). I usually do without it or you could use their large bath towel). The bedroom also has a desk, closet, and TV. I love the view of the river and bridge. You can see planes above and cars and boats go by. The rooms were clean except for the little bathtub ring. The bathtub might be treacherous if you have any balance or height issues. I'm 5'7" and the top of the tub is over my knees. The front lip of the tub is wide. They really need to place grab bars by the faucet and side. People shorter or less flexible and many seniors would be better not to use this and opt for a handicap room (if they have them). The water pressure is strong in the shower and sink. In fact the water will spray out of both the tub and sink. My niece and nephew loved the all day breakfast and chicken strips from room service. The gentleman that brought it was friendly, timely and professional. He brought extra ice and condiments when we asked. The food tasted good. The kiddos gave the food the thumbs up and ate everything. We also ate at the Curve bar on the patio for dinner. The patio furniture wasn't so comfortable for eating but relaxing. The view overlooking the river was great. My chicken fajitas were tasty as were the cheeseburgers and fries and chicken sandwiches. Service was good. We didn't try the weekend buffet but maybe next time. This last time my niece asked if she could have one of Starbucks large frappucinos with whipped cream before dinner. What cool uncle doesn't want to spoil his niece.Not me. But Later she"lost" all-of her drink and Italian Tomato restaurant dinner. She almost aimed perfectly into the porcelain bowl. SoI ran into a Filipino housekeeper. He said to tell the front desk. They went up to my 9thfloor room in minutes. They did a quick and thorough cleanup with a smile. Looked and smelled great. Fantastic job The niece and nephew loved the large pool and slide. Theres also a jacuzzi and a workout room overlooking the pool. There are benches and towels too. Weekend afternoons are super busy but weekdays in the am are better. I like to just walk or jog around the area though there isn't much to see except when the night market (walking distance) is operating. One really cool thing is that you can take the train from the airport to this casino and various local points. Overall a convenient location. Parking is the weak point. It's a far walk to the entrance. And the signs aren't clear as to what reserved parking means. You might think if you stay at the hotel you might have a reserved spot but probably not. The hotel doesn't manage the parking. I,ve heard lots of complaints from some of the hotel guests and gamblers. Overall a 3.5 experience rounded to 4

    Carl D.

    I was never into casinos. I stumbled into this one as my GPS lead me to the Starbucks inside the casino. Lol! I was curious after buying coffee and walked around. Starbucks is more expensive here by the way. It's one of the nicer ones. Not too huge but not too small either. Plenty of slot machines and card tables. They have chinese food, burgers and fries downstairs and buffet upstairs for $39.99 lunch and $49.99 dinner. I haven't tried it yet but you can bet I will. They have a bar underneath the grand staircase leading to the second floor where the buffet is. The River Rock Hotel is across the street but there's a bridge going into the casino on the second floor. Convenient! There's plenty of covered parking for guests. Its free! I like the layout. It's not crowded and people don't bump into each other. Taking photos, selfies I was told by the attendant was allowed as long as you are not taking pictures of the machines! I was too afraid to try as I don't want my actions misinterpreted, if u know what I mean. Next time I will in front of a sign or something. Overall I liked it. Security and attendants are polite! Will bring out of town guests here for sure!

    2 bug bites I woke up with

    BEWARE of BUGS: So I really need the public to know. We stayed at this hotel this past weekend and as soon as we got to our room my son pulled back his bed sheet and saw a small black bug on the bed and yelled " ew a bug" and he flicked it before we could look at at it. I investigated the room pretty thoroughly looking for signs of other bugs I didn't see anything so I figured maybe possibly it was a one off. We were so tired we just wanted to go to bed. In the morning we woke and my son had bites on his ankle we were in room 1244. So we moved rooms the next day for our last night and all seemed fine but when we got home I unpacked our suitcase only to find more little black bugs amongst our clothing ( 3 of them). It's absolutely disgusting and repulsing to think this hotel may have given us beg bugs. I am absolutely beyond stressed about this and need to warn anyone else who is planning on staying here. Bed bugs are the hardest bug to get rid of. I contacted the hotel twice to talk them about this situation. The first time the lady on the phone said I'll let housekeeping know and kept calling me Shannon when that's not even what my name is then hung up. So I decided to call and talk to manager so something would actually get done and I asked for the manager and the lady on the phone said " sorry a manger won't talk to you about this situation" will pass it on to housekeeping and they will contact you. They still haven't contacted me. I feel like this is a pretty serious situation. It's not that I want compensation or anything I just want family's and people to be safe and warned and not get infested with "bugs" It's been 5 days since I've been home from the river rock casino and this morning I woke with bites on my ankle. Infestation fallowed me home

    Gordon ramsay steak lounge

    Stayed here on 7/8 and 7/16. We were able to check in early on both days without an upcharge. We chose the one bedroom suite on the marina side (casino tower). Best price in town. The rooms are clean and the beds are very comfortable with complimentary bottled water. Great views of the river and great for plane spotting because you are next to the airport. Staff was friendly and welcoming. The casino has plenty of games and was not crowded. We had a hamburger and poutine from the food court. Both were good . We ate at the Gordon ramsay steak it was the best. Thank-you river rock casino for a great time.

    Smaly K.

    My cousin's friends always stay here because they always go to the Richmond Night Market, which is a perfect location for it because it's walking distance to the night market, so we all stayed here on this trip instead of worrying about looking for other hotels. They had shut off a driveway that led to the parking garage, so the street entrance to the parking garage was busy and backed up when we got there. The garage to the front casino entrance was a bit of a walk when you're carrying heavy bags in the heat; we couldn't cut through on the side because we has kids. There were two elevators to on our side of the hotel, and one of them was down. So it took a very long time to get on an elevator to get to our floor, a very long time. I was hot, sweaty, and tired with my heavy bags. There was a big group of people waiting. And you can't even use the stairs because they're locked. Staff is friendly. And they have a fun pool with a slide.

    Exterior view of hotel
    Eileen C.

    Very close to the Skytrain station and easy access to the airport. The hotel is only 3 stops away from the train station. Friendly and helpful staff at the concierge. I'll return when their Gordon Ramsey restaurant is open. If they provide bathrobes in the hotel rooms that will be better. That will encourage me to use the swimming pool more often.

    Sunset at the marina behind River Rock. Beautiful evening!

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    2 years ago

    Pretty big hotel room location very convenient, night market is short distance away but is only open on weekends

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    No one picks up the phone at this hotel. Do people here actually work? I just want to confirm a reservation

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    Page 1 of 8

    River Rock Casino Resort Reviews in Other Languages

    Review Highlights - River Rock Casino Resort

    The staff was great and offered wonderful tips on getting on the Sky Train and taking day tours if that is what you desire.

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    The Westin Bayshore, Vancouver

    The Westin Bayshore, Vancouver

    4.0(255 reviews)
    10.8 kmCoal Harbour, Downtown
    $$$

    Great experience at the Westin Bayshore. This location is great if you plan to head out on a cruise…read morethe next day. I actually found this location through a reddit post recommending this! Front desk staff are extremely frienfly and helpful. This location is very clean. They offer many amenities including a gym, separate Pelaton gym, yoga gym, and pool. One of the elevators was out of order during my visit.

    We really enjoyed our stay at the Westin Bayshore. In the past, we usually stayed in downtown…read moreVancouver (at other hotels), but slowly shifted to staying in Richmond for the convenience. We decided to give this location a try and truly enjoyed the change of pace. The staff was friendly and provided excellent service, and the hotel seems to host great events throughout the year. One of the highlights was the two-hour complimentary bike rental for a ride around Stanley Park. While the bikes are showing their age, the staff mentioned they plan to upgrade the fleet and increase the total number of bikes this May. It was a pleasant surprise to find they actually offer child-sized bikes as well. It was also refreshing to see a hotel pool being used so often. We didn't bring our swimsuits, but it seems lively without being crowded. I'll have to check out the pool and the saunas on our next visit. The room itself shows some minor signs of age if you look closely, but it has been maintained very well and doesn't feel dated. Additionally, the breakfast buffet at H2 Kitchen + Bar exceeded our expectations with its wide assortment and high quality selection. The only real drawback is the cost, especially the parking since it is a public garage across the street. However, there is some street parking nearby that works well for parking overnight. Overall, it was a great experience and we look forward to returning.

    Photos
    The Westin Bayshore, Vancouver - King Traditional Guest Room- City View

    King Traditional Guest Room- City View

    The Westin Bayshore, Vancouver
    The Westin Bayshore, Vancouver

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    Fairmont Pacific Rim - Living space

    Fairmont Pacific Rim

    4.5(287 reviews)
    10.4 kmDowntown, Coal Harbour
    $$$$

    The Fairmont Pacific Rim delivered the kind of stay that makes you reconsider what "world class"…read moreactually means. From the moment we pulled up to the valet through every interaction with room service and housekeeping, the team made us feel like royalty -- attentive without ever being intrusive, polished without feeling rehearsed. The room itself was a highlight. Soaking in the tub with the ocean and the North Shore mountains framed in front of us is an image I'll be holding onto for a long time. It's the kind of view the city is famous for, delivered from the comfort of your own suite.

    Had an absolutely memorable stay at the Fairmont Pacific Rim during our vacation in Vancouver. The…read morelobby and lobby lounge/bar area is stunning. Everything here feels modern, clean, and luxurious. Our room was beautiful, especially the bathroom with its dual sinks, separate bathtub and rain shower, and separate area for toilet. The Le Labo products were a nice touch, and everything from the towels, robes, slippers, and bedding felt luxe and high end. These beds and pillows were some of the best hotel beds/pillows I've ever slept on. We all slept so well! We also ordered room service for breakfast and everything was so good, with reasonable room service prices for the amount you get. Didn't use the gym, but it's recently renovated and beautiful. They provide iced water infused with electrolytes and there are even Pilates machines! There's also a heated rooftop outdoor pool that we didn't have time to take advantage of too. Not only is this hotel amazing, but it's in a prime location to everything - especially if you're a first time visitor to Vancouver. It's super easy to hop on the shuttle to the suspension bridge, or take a sea boat or hop on the subway to/from the airport. It's also walking distance to Gastown, Robson Street, Stanley Park and the Seawall. Highly recommend this hotel if you're in the city!

    Photos
    Fairmont Pacific Rim - Lunar New Year - Gung hei faat Choi.

    Lunar New Year - Gung hei faat Choi.

    Fairmont Pacific Rim - Latte all day!

    Latte all day!

    Fairmont Pacific Rim

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    L'Hermitage Hotel - Bathroom interior

    L'Hermitage Hotel

    4.6(164 reviews)
    9.5 kmDowntown
    $$$

    I've stayed at the Pan Pacific Hotel in Canada Place on prior trips to Vancouver. I've always…read morewanted to stay at the Rosewood Hotel Georgia (on W Georgia St) or the L'Hermitage Hotel (on Richards St) as they're located closer to the places I frequented when in town so this time, I checked on availability and pricing. A one-bedroom signature suite at L'Hermitage was significantly less than a regular room at the Pan Pacific and the Rosewood so I booked 3 nights ($625CAD/night). I got off the Silver Moon at 9:45am, handed my luggage off to a representative from Luggage Forward, and walked from the cruise terminal up to the hotel. My room wasn't ready, so I dropped off my carry-on and backpack and went shopping and to have lunch. I was still on my way to CF Pacific Centre when the front desk called, informing me my room was ready. I told them I'd return after lunch. Wow, I loved my room (707)! As you entered through a short hallway, you found yourself looking at a full kitchen to your right, bathroom to your left and then the bedroom, past a closet housing a stack washer/dryer. The living room was bright and airy because there were walls of glass. Past the kitchen was a den with a desk and sofa. Off the living room was a small lanai overlooking the pool. The kitchen featured a gas range, full-sized refrigerator, dishwasher and microwave. It was like a timeshare unit, not a hotel room, as there was tableware, glassware, etc. The only nitpick was the bathroom; it didn't quite measure up to the rest of the unit. It was small, with a full-sized glass-enclosed tub, a Toto (but without the washlet) toilet, and a small vanity and shelf unit opposite the vanity. It was totally functional, but I wished the tub had a shower wand, not just the rain head. If I could, I'd want this room moved to Hawaii to become my residence. The front desk staff were personable and friendly. The exercise facilities were fine. The L'Orangerie restaurant is located on the 5th floor ... more on that in a separate review. All told, I found the L'Hermitage to be perfect for me and will now be my hotel of choice when in Vancouver.

    L'Hermitage was wonderful; this hotel's old school charm won me over immediately and kept on…read moredelivering throughout my stay. My favorite amenities--clothing steamer and hot water kettle--were promptly delivered. What's better than tea and wrinkle-free clothes? The room was quiet and afforded me uninterrupted sleep. The lighting at the desk caused my colleagues to compliment my visage on video conference calls. The location was an easy walk to everywhere I needed to go in Vancouver. L'Orangerie, the dining room and lounge on the fifth floor, was a lovely place to take tea and lunch. My dining companion and I had the place nearly to ourselves. On my next visit to Vancouver, I hope I'll be lucky enough to stay at L'Hermitage again.

    Photos
    L'Hermitage Hotel - Hotel entrance

    Hotel entrance

    L'Hermitage Hotel - Cozy living room

    Cozy living room

    L'Hermitage Hotel - Room workspace

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    Room workspace

    Bodega Ridge - Mussels

    Bodega Ridge

    5.0(8 reviews)
    39.9 km

    Lola's was amazing, one of the best meals we have had in some time. The seafood was fresh and…read morelocal and Phillipines inspired flavours were all new to us and fantastic. Vibe is formal but relaxed, views are great. Couldn't recommend Lolas more!

    (get ready, this is a long one)…read more After a few very different stays at Bodega, I can honestly say that it's one of my absolute favourite places in the world. In.the.world. The staff not only take an unfathomable amount of pride in their work, but are friendly, professional, and entirely accommodating of just about any reasonable request. One of their star employees, Dave, has always made me feel as though I am not just a guest, but am visiting my second home. And I imagine that I'm not alone when I say that after the first visit and meeting with the owners, Jesse and Chris, that I felt as though I'd gained two new best friends. Talented, whip smart, and cool, they are the perfect proprietors of such a place. Island life can be tricky, teetering between too hippie and too stuffy, but they've found a real balance by being themselves, and the property at Bodega reflects this. With three bedrooms, two bathrooms, a fireplace, and a fully equipped kitchen in each of the seven cabins, this is not what I'd consider roughing it by any stretch of the imagination. A classic log cabin inside and out, the modern touches are what make it cool. Plush leather couches, filament bulb lamps, Pendleton blankets, reclaimed Douglas Fir tables--the could-be twee aspect of cabin life is exonerated by sensible design. There's even a flat screen TV in each cabin with a small library of movies in the main lodge to choose from, but I wouldn't bother--there's so much to see and do at or nearby Bodega Ridge. Spectacular meadows, forests, and wildflowers surrounding the property, Bodega is positioned so that it's almost always bright and sunny. The staggeringly beautiful trails along the ridge offer one of the best views of the gulf islands, and the ocean is close enough to walk to in a matter of minutes. Also, bonus: the weirdly infamous Stoneworld (as seen here: http://www.hellobc.com/british-columbia/blog/january-2011/stoneworld-on-galiano-island.aspx) is a worthy stop on the way to a serious magical forest hike. Free wifi throughout the property, an amazing main lodge that can accommodate up to 70 dinner guests, and wonderfully knowledgeable proprietors who will have a recommendation for just about anything--all a quick boat ride from Vancouver. I don't know that I have the words to describe just how amazing Bodega Ridge is. Bringing the city to the island, staying rustic and real, this place has it all. **of note: Bodega is located about a 40 minute drive, or a few leisurely hours by bike from the ferry. Arrive prepared.

    Photos
    Bodega Ridge - Dessert!

    Dessert!

    Bodega Ridge - Shared seafood platter

    Shared seafood platter

    Bodega Ridge - Greens

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    Greens

    JW Marriott Parq Vancouver

    JW Marriott Parq Vancouver

    4.0(114 reviews)
    9.0 kmYaletown, Downtown
    $$$

    5 Stars - An Unforgettable Stay at JW Marriott Parq Vancouver…read more June 4, 2026 Day 3 of our stay, and the experience has been exceptional. Future trips to Vancouver will definitely include a stay here. From the moment we arrived, we were warmly welcomed and personally escorted to the front desk. Check-in was friendly, professional, and genuinely engaging. The hospitality rivaled the white-glove service we experienced in Japan--a true compliment. The staff went above and beyond with an upgrade that included Executive Lounge access, making our stay even more memorable. Our corner suite is easily five-star worthy, with a beautiful layout and breathtaking panoramic city views we won't forget. The Executive Lounge exceeded expectations, featuring outstanding bacon, a wide variety of offerings, and excellent vegan dessert options. The central location is another standout, with the Aquabus just steps away, making it easy to explore Vancouver. Thank you to the entire JW Marriott team for making our first visit so memorable. Every detail contributed to an outstanding stay, and we look forward to returning.

    Hotel is beautiful as you'd expect from JW, but the cleanliness of the room need to be reviewed as…read morewe had to wash hands after touching the reading lights by the bed. There are two big complaints about this hotel is 1) we could hear the club noise at 2:30am from our room next to the elevator, 2) their club lounge is so not worth it! Both breakfast and aperitivo hours offer very minimal food. Drinks during cocktail hours cost money! So don't get excited to get good drinks or breakfast during your stay. We ended up buying our own wine and didn't touch the food. As we were there for the World Cup and it was literally next to the stadium, it was the best hotel for our needs though. That said, their hot tub is small and doesn't give you a sense of luxury, you might want to stay at the Westin Bayshore instead. We loved that hotel over JW.

    Photos
    JW Marriott Parq Vancouver
    JW Marriott Parq Vancouver
    JW Marriott Parq Vancouver

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    River Rock Casino Resort - resorts - Updated July 2026

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