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    Riverdale Park Crematory, LLC

    3.7 (3 reviews)
    Open Open 24 hours

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    7 years ago

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    R.N. Horton's Funeral Service

    R.N. Horton's Funeral Service

    (2 reviews)

    Petworth

    Pay attention and watch this R.N. Horton funeral Service they will try and do take advantage of the…read morefamily and charge your love ones an additional 1,000.00 to have your love one service on a Saturday after the arrangements have been already fully paid for in advance of your love one passing. Examine the prepaid contract if they insist on getting the additional $1,000.00 well pay them for what they have done and have your love one picked up from Hortons by the new funeral home and taken to the other funeral home that will respect you get a refund from Hortons and this part is "important" get the new funeral home to order your casket. Remember "You" are in charge of your deceased family member not the funeral home. It's totally unnecessary to rip off family members handling the arrangements for an additional 1,000.00 pocket money for the funeral home to handle your loved ones after prearrangements has already been made and "paid for". Also if the removal person shows up to your residence to remove your loved one dressed inappropriately with a hoodie on and casual baggy pants like he's going to a ball game "as a representative of the funeral home" send him away call the funeral Home or another funeral home and "demand" someone that will respect your home and your family that will show up dressed appropriately with at least dress slacks and a decent shirt casual or dress shoes and don't accept them requesting your help to remove your loved one from your residence they should come prepared with two people remember you're paying for this proper service and you tell the funeral home what time to come to your residence to pick up your loved one if you're waiting for other family members to come to your home before your love one is removed from your residence generally they come automatically within 90 minutes but if you need more time let them know when you call to notify them of the passing of your loved one. .

    I do recommend this place because of the ease of planning as it relates to services. They provide…read moreyou with several options. The only thing that was a issue for me was that when first sitting down to meet with someone a piece of paper was just sat in front of my face with no real directions or questions being asked to what I would like to see. If you are helping someone with planning while they are grieving or suffered a loss it is very confusing to just sit down and look at a paper with no real guidance or direction. The other issue I had was we paid for a service and it wasn't provided in the time that we previously discussed. Other than that the workers are very respectful upbeat and polite. A little on the pricey side but still decent.

    Stewart Funeral Home - untitled

    Stewart Funeral Home

    (23 reviews)

    I want to start by acknowledging that I have very mixed feelings with drafting this. My family has…read moreused Stewart's for a number of years and for multiple services. The service delivery has always been stellar. Where I do have a concern is with how the business operations and overall customer experience is handled. We are currently attempting to obtain documentation from them and a copy of a funeral bill and they are creating a number of challenges. We can appreciate the necessity of formal processes however, they do not provide details or specifics when asking for clarification. For people addressing complex situations this seems like an area where they would take care to be attentive instead of dismissive.

    I am deeply disappointed with my experience with Stuart Funeral Home during one of the most painful…read moremoments of my life. I was told transportation would be sent to pick up my husband's body from the hospital. I later learned this did not happen because I was given conflicting information about when release paperwork needed to be signed. Twenty-four hours passed, and his body was still not picked up. During this stressful time, the customer service I received made the situation harder. I was spoken to in a dismissive tone and was told "it doesn't work like that," instead of receiving clear guidance or support. The consultant did not offer condolences, empathy, or patience. I felt blamed for their miscommunication and left feeling even more overwhelmed. Losing a loved one is painful. Families deserve compassion, accurate information, and respectful service. Because of the lack of care, confusion, and poor treatment, I made the decision to go elsewhere. I hope no other grieving family experiences what I did.

    Riverdale Park Crematory, LLC - funeralservices - Updated June 2026

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