Ordered 2 large frozen mocha coffees and have sat in the Drive through for 15 minutesread more

Ordered a macchiato and got just milk no coffee. When I went back in to get it fixed I saw that…read morethey profusely apologized to the gentlemen ahead of me both of whose order they had messed up but with mine they just grabbed my cup, added some coffee and gave it right back no apologies nothing as if this was normal. Bad and rude service. I would give zero stars if I could. No amount of Ben affleck ads or popularity can make up for rudeness.

Super Awkward transaction- we are driving across the country and we needed coffee. We pulled into…read morethe drive thru and I ordered a large, hot, pumpkin spice latte half flavor with an extra shot of espresso. The store was not busy and this was all I ordered. Got to the window and a nice young gentleman asked what we were waiting for- I repeated the order. THEN we hear the lady who took our order over the speaker yell "I heard heard her say iced - that's so f$&@ing annoying...." There was more said...Well if we had not all ready paid we would have just left. There is a Tim Horton's down the road- we won't go to Dunkin anymore and annoy them. I gave them more than one star because the young man was very nice. People don't really listen and she probably heard spice as ice. She really should not have been so vulgar- I know people up here are not known for congeniality- but come on!

This Hass to be the worst Dunkin' Donuts I have ever been to I sat in the drive-through in the same…read morespot for almost 20 minutes they need to figure their shit out

Today 1/12/2022 my friend and I stopped at Dunkin in Dover Foxcroft, Maine. We could hardly hear…read morethe worker over the speaker due to the arguing and foul language between the manager and assistant manager. Our order was not ready which was prepared by management. When we did get our food it was wrong. (But who wants to go in and say the order was wrong with all that screaming.) The other workers were apologetic and were embarrassed for the actions of management. The workers did their best waiting on us. I'm just hoping the owner reads this.. I won't be back for awhile.

I LOVE dunkin so much. I usually get it every day before school. The food Is very yummy and always…read morewarm!

Went today got 4 Bacon, Egg, and Cheese Wake Up Wraps. Got them home and thought something looked…read morefunny when there two wraps in one sleeve. After looking at them I noticed that they didn't have egg in them. So I asked the person who was with me to look at theirs and sure enough there were no eggs in those two either! After looking at the slip that they put on the bag it showed that they were the Bacon, Egg, and Cheese Wraps so that means that it was clearly on the screen above them when they were making them. Not sure how you can forget the main ingredient I can understand if it was in a one off and it happened to one of the wraps (reality is it shouldn't even happen to one) but to manage to forget the egg on all 4 there is a problem. The best part is we were the only ones there!

Best coffee in town. The donuts are ok. They have a pretty quick drive through if you're in a…read morehurry. It's a busy place in the mornings so give yourself extra time.

yo wassup big doggs its r smit back with another banging review. today, we go to dunkinn in unity…read moremaineeeee woop woooop. this might be the best freaking dunkin i've ever been to. first of all, it's made of freaking wood. thats pretty lit i ain't even gon lie. we walk in and we are greeted by the most freaking goated workers i have ever seen. they were so nice. they take our order to perfection, and then execute it in seconds (we had a pretty massive order btw). but suddenly, we find out they dont get freaking tips. i was pissed. no tip jar for the workers? dunkin what are we doin? i'm disappointed... but we sit down at a lovely table and begin devouring our eats. my bagel was so good it was so good i cried. 5 freaking stars would definitely freaking do again but i dont live in freaking unity freaking maine so idk how long its gonna be until im freaking back so yeah byeeeee.

These people are always on top of their game! They remember customers and are always looking like…read morethey love their job. They don't comment accusingly if you change your order one day and they actually want to please the customer.

TERRIBLE. the damn place was PACKED like I've never seen it before. this bitch taking our order…read moredidn't even know Dunkin's menu so when we ordered she didn't even know what we were talking about. i ordered the wake up wrap sandwich and she punched in a damn regular ass wake up wrap. keep in mind I was in Greenville all week with NO DUNKIN so I was waiting all week for this sandwich and what did I receive in return? A REGULAR WAKE UP WRAP. not cool dunkin, you will be hearing from my lawyers.

If I could give zero stars I would. Service has gone completely into the trash the food they are…read moreputting out is undercooked and Grosss this morning 2/26/26 I ordered a large frozen caramel crème and a sausage wake-up wrap. The drink tasted of spoiled dairy and death. Absolutely zero caramel. They forgot the whipped topping. Then my wrap I opened it and there's black sticky substance on the outside of the wrap. I had my roommate return both the drink and the wrap they remade both. Got it back the drink is even worse than the first one and the wrap has turkey sausage instead of sausage. I've had mutable issues with this location over the last 10 years I've lived here. It's never consistent foo and drinks always suck. I wouldn't recommend this location to anyone. Oh P.s next time ur sitting in the drive through look into the kitchen you'll notice it's extremely dirty as wrll

Service is great .. Tonya is a great manager and definitely has a great crew and all try to work…read morehard and do their best .. Some Monday mornings people I've seen come in very rude cause their coffee might be a bit wrong but Noone is perfect its an under paying job to have to not make mistakes we're human right? I give a shout out to all that work there

Service here is wonderful! They do a significantly better job with taking orders and giving you the…read morecorrect items, and on time. Sometimes it's tricky to get what you order but not here

I spend money here all the time. Not going to anymore. I'm done. You spend $8 on a coffee and they…read morenever make it right. I order a triple mocha coffee, frozen coffee, and you guys never make it correctly. It's pretty fucking sad and pathetic. If you don't like your job, fucking quit. This half-assing it is the reason why you're gonna be at Dunkin' Donuts for the rest of your fucking life, you pathetic fucks. Whoever owns this store, teach your fucking employees to do their fucking job or don't hire the fucking lazy pieces of shit.

When I went to Dunkin I got a lot of donuts and munchkins and it was really good yummy yummy in my…read moretummy tummy w Dunkin'

This is your Average Dunk! The coffee is similar to all the other DD's I've been to. Service was…read moreadequate. The location was clean and well maintained!

Normally my drive-through experience is pretty routine here. Nothing spectacular but today really…read moremade me realize why I'm not going to stop here again. Every time I go to the Bangor Dunkin' Donuts it's an awesome experience with amazing customer service and friendly people. This morning I ordered a latte and was told they don't have any hot drinks. Fine. I opted not to get a drink and just got a egg and cheese on a toasted croissant. The young lady with the freckles who can't be paid to smile rolled her eyes and made a face when I handed it back to her because the egg and cheese were cold and not melted. I don't need attitude when I'm spending money at your establishment and to be honest, you shouldn't have somebody who has no desire to work in customer service as the face of your business. I won't be spending my money here in the future.

literally the slowest drive thru ever. lady on the intercom goes i'll be right with you and was…read moreactually sitting there for 10 minutes. it's also completely wrapped around the corner. got hash browns and they were stone cold but i placed my order in the drive thru