great company i've worked with them for many years always on time never late. Excellent drivers…read morethey drive very cautious. They're very respectful very helpful. It's definitely a company that you want to use for all your transportation needs.

Modern Shuttle Service was wonderful. They were easy to book. Flexible with some last minute…read morechanges but the best part was our driver Isaiah who was extremely patient with my large group. He was helpful and went above and beyond to be sure pick drop off and pick up from our concert went smoothly. Highly recommend!

It's a nice station and right by the buses as well. Never rode before so I do wish they had more…read moreinformation or signs to help tell you which is what . But once you get the hang of it it's quite easy. They do have security as well on both side of the tracks which is nice and lots of parking .

Clean and modern station. Some vending machines. Plenty of parking space and security. Seems safe.read more

Honestly had the worst experience here and they wont help me at all. I take the train to and from…read moreschool and then train was canceled going home i get out of school and already have to wait an hour for the train. Well it was canceled and the automated message said alternate transport would be provided. No one came to tell us what that meant so I ran across the tracks to find a worker and ask just for him to tell me I already missed the connection. I was then stranded for 5 hours because my phone was dead. They offered a voucher for Uber but no phone so no voucher. I finally ended up getting home from riverside at 7pm I contacted metro link just for them to tell me theres nothing they can do to compensate me for this terrible experience. Metro link needs to do better.​​

Great place to park and take the train. I have left the car safely there overnight. I have also…read morebeen met many kind and helpful Metrolink employees, especially Figueroa. They're always ready to help the passengers.

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

I was on vacation in Palm Desert when I broke my right tibia and spend 10 days in a Palm Springs…read morehospital. When it was time for me to be discharged to an Acute Rehab facility I arranged to be at one closer to home in Ventura County. Transportation was not included so we found Sunrise Poppy. I was transported via a gurney by van from bed to bed, with minimal discomfort on the injury site. I felt secure on the ride so I was able to be calm and rest during the 3 and 1/2 hour transfer. This was a great decision and recommended using them without hesitation.

When they say "they go the extra mile," I can testify that statement is true. It is very rare to…read morefind a business outfit that is honest, compassionate to their clients needs and most of all, caring. From the owner to his whole staff, they are friendly and professional. They went above and beyond to help our family to transport my sister to the dialysis center. She had to be transported in a gurney and they were very careful with her. We can always rely on their punctuality. A couple of times, they had to accommodate our last minute need to transport my sister back home from the hospital. They squeezed us into their schedule so we can take her home. We could have not found a better transportation service than Sunrise Poppy Transportation.

Uber has been extremely disappointing lately. I constantly pay extra to get a ride faster, and the…read moreapp will say the driver is only 7 minutes away, but somehow I end up waiting 20 minutes or more. What's the point of charging customers extra for faster pickup if the service does not actually deliver? It's frustrating, unreliable, and feels like a waste of money. People depend on Uber to get to work, appointments, and important places on time. When the app promises one thing and the actual wait time is completely different, it creates real problems. Uber needs to fix this because customers should not be paying extra just to still be late.

I have only used them a few times but I can't see it is convenient considering the price and I have…read morealways got to my destination on time

ZERO STARS! My car was stolen today a few hours after leaving for work which I discovered later…read morethat evening returning back to Pedley. Some thief came in and stole my car in broad daylight WITH security on duty. Please be careful here, clearly the security is inadequate and someone can steal a car in daylight with security cameras and a security guard twiddling their thumbs. Just unbelievable....

This negative review is not for the Jurupa Valley station. It is for Metrolink itself. Their…read morecustomer service department and supervisor for this department has got to be the most uncaring and rude staff ever. I asked if I could redeem a free offer for two free round trip tickets that I received in the mail a month ago, unfortunately it expired 2 days ago, June 30th. Yes, my error, but their responses were just plain NO! I know this review isn't going to affect Metrolinks business, but I feel better just letting people know how bad their service is, especially when my profession is in the Customer Service Industry, developing and managing Customer Service Call Centers. Bad, really bad, no flexibility.

Called with some questions and also my account information and Samantha was very helpful and…read moreknowledgeable with answering all of my questions. Great communication skills and customer service. Thank you

I have been seeking legal assistance since November 2025 regarding a toll violation disputes, I was…read moreinstructed to contact the toll companies myself. I had already done so before, repeatedly. I repeatedly submitted documentation and verification supporting my account with toll lanes as well as the "good standing"with credit Despite this, my information was disregarded, and I did not receive the assistance/correction. This company is lazy and refuses to correspond with sister companies/affiliates, resulting in hold on my vehicle registration and double billing. I also repeatedly requested reasonable accommodations regarding these disputes and frivolous charges. I need my transportation for my family, medical appointments, etc. These ridiculous charges prevent me from registering my vehicle, burden me financially and pose an imenent threat hindering my disabled family from getting the care needed. It also puts us at risk with coming into contact with law enforcement due to these errors. I have already contacted all agencies repeatedly. If these agencies correspond and are affiliated/working from the same system, these companies need to clear this matter up vs trying to scam customers. I am prepared to provide correspondence, service request records, emails, supporting documentation, and other evidence in support of this complaint.

Art with Amazing limousines was amazing and super informative. He truly cared about our experience…read moreand we look forward to using him in the future! A++ customer service and the pricing was also super affordable.

Outstanding experience from start to finish. Our driver, Glyndon was wonderful! On-time pickup,…read moresmooth ride, and exceptional customer service. Will definitely use again.