Our HOA has had an outstanding experience with Invest West Management, and I highly recommend their…read moreservices. We transitioned from another management company approximately 18 months ago and have been extremely pleased with both the company and our community management team, Corey D. and Nancy L. This year, our HOA board is almost entirely new, and we have relied heavily on their guidance and support during our transition. We have likely made more calls and sent more emails than the average board, yet Corey and Nancy have consistently responded promptly to every question and concern. Their professionalism, responsiveness, and willingness to go above and beyond have helped us successfully navigate the inevitable challenges that come with a new board. In addition to the exceptional support they provide to our Board, several homeowners in our community have commented on how refreshing it is to finally have community managers who respond quickly to calls and emails. Their level of communication and customer service has made a noticeable difference within our community. I highly recommend IWM and their wonderful team.

Horrible Horrible company. Unprofessional. They act like they don't know what they are doing. They…read moretell you one thing and then say another

Long time renter here. My home owner switched to NW Management awhile back and I'm so glad he did…read more They're really great!

We just got approved on a beautiful duplex in Vancouver. Leslie and Karen were great to work with.read more

Read on. I found a property to rent that I liked from YQC…read moreand the girl who was my contact gave a code to get into the property. The code was incorrect. So, I contacted her again and she gave me another code that was correct and I was able to view the property. I liked the property, felt it was a good fit, and signed an agreement to begin renting the property at the beginning of the next month on the first. It was about 2 weeks out. I was told that I had to put down 25% of the rent to hold the property. So I did. I also asked about smoke alarms in the house as I only saw one in the hallway. The contact from this company told me there was one in each room. This was incorrect. I arranged for all of my utilities to be transferred over, etc. and was preparing to purchase a washer/dryer, the moving company, etc. I passed by the house every day before and after work excited to move in. About a week or so before my move in date, I started calculating things and realized that I would have to pay over 6000 dollars to move as my lease on my current place did not run out until the 13th . Yikes! I asked my contact from YQC if she thought maybe the owner would let me wait 10 days into the month to move in. Just a question, right? She told me that she felt like the owner would be fine with it or even let me move in and subtract the 10 days from my rent. I thought to myself, "how very nice". I was anxiously waiting for the answer, and I did not hear anything back for 2 days after making phone calls with no answer and text messaging with no replies. When I did hear back, my contact told me that the owner has agreed to the 10 day window. Hooray. All was well, so I thought. Then, a couple of hours later, I got a text message from my contact saying the owner has decided not to move forward and good luck with my home search. What?! I was in a panic at this point and texted her back saying I didn't understand what was happening and why. I was just dropped like this?! I was In a panic state at this point so I called the office and of course, like so many times.....no answer. No replies from text messaging. I was so upset, I got in my car and drove to the office to be able to speak to someone as to why this was happening . I asked to speak to the manager who asked me what it was that I wanted. She was rather not very nice. I explained that I only asked a simple question of if the owner would possibly be willing to give the 10 day grace and if not, I would continue as it was, then I get a text message telling me that the owner has decided not go forward and good luck with my house hunting. I asked if I were to move in and start paying on the 1st would I still be able to do so. She said most likely so and what did I want?. At this point I was so confused. I left there and I was really afraid of renting with this company at this point about the miscommunication, the no communication, the wrong information, etc. I emailed them and told them I was concerned and I would not be going forward at this point as well. I dont even know if there was actually a choice. I asked for my deposit back. They told me that it was not refundable. Not only this, but I received a text message from them a couple of weeks later to let me know that someone would be viewing my property. ??????? Wrong phone number people. I do hope the owner received the message and he was able to rent his house to a good tenant. What a mess and a lot of stress.

An absolute clown show. Make sure you read your contract carefully. They omit a bunch of fees at…read morefirst, get you to sign, then come back and say oh oops! We forgot $1,000 of fees! This company is the perfect example of why people hate property management companies. Do your research and rent from somewhere else.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

VPMG Property Management of Vancouver we're a pleasure to work with. They were efficient, attentive…read moreand very responsive to any needs and concerns we may have had during our rental experience. Avenir was always available to contact and quick to respond. We appreciated their professionalism. This is a great property management Team to work with if you are renting or wanting to list a property to be rented.

When we were accepted after applying I went to the address they were supposed to be and it was all…read morelocked up and they told me that they were in the Regus building down town Vancouver and would not give me the address so I could meet them and give them the signed lease and a check. This was sketchy to me. So, we did not sign the lease and back out on renting the property from them. Nannette

The best landlord & apartment management I've dealt with. Ken, Karen, and Brittany responded to…read moreconcerns & maintenance requests diligently. Very professional, they maintained the buildings to the max considering available funds. Rents were reasonable and terms straightforward without a multitude of hidden fees that are so prevalent in other corporate management. Vast majority of neighbors I'v encountered were happy people. I highly recommend Pietila Properties.

Ken and Karen are amazing landlords! Any time an issue in our duplex comes up, they handle it…read morepromptly! The owner has even come by on several occasions to check up and walk around to see what needs to be done. I've never had better, more understanding landlords anywhere!

I have been a landlord that has used TMG for 17 years and they are exceptional. The fluid…read moretransparency and professionalism that their entire team has displayed has made home ownership a breeze. A bit about me, I'm born/raised in Clark County but now live on the East Coast. The property management team does a great job moving tenants in/out seamlessly, and the accounting department does a great job of collecting rents and paying my mortgage. Moreover, if you are seeking to make any home purchases or renovations, they have a team dedicated to that. I could not give a higher recommendation to their team.

Owner Review: Shady Tactics, Misleading Auto-Renewals, and Broken Promises…read more I am writing this from the perspective of a property owner to warn others about the poor experience I had with TMG. While they have a very convincing sales team that promises a "partnership" where you as the owner are able to be hands-off while your home is well-cared for, the reality is quite different. They don't follow through with what they promise from a property management perspective and use predatory contracts with high early termination fees that are designed to lock you in, regardless of your property rental goals. Property Owners, beware: Maintenance Neglect: While the maintenance crew does decent work, getting them to actually come out to your property is a struggle. While living abroad, it took my manager, Elijah B., 60 days to tell me he couldn't turn on my Wi-Fi-enabled sprinkler system because it was "too difficult." By then, my lawn was already damaged. Even when I offered to pay the hourly maintenance rate to fix it, he couldn't coordinate it. I had to hire an outside contractor myself. Poor Inspections: They charge 10% of the rent but offer very little oversight. During the mid-year inspection, they failed to notice, follow-up on, or replace a filthy air filter that I had pre-arranged and provided a replacement filter for free. More importantly, they missed the fact that the tenants had repainted multiple rooms. Because they didn't compare old photos with new ones - as a result, we "missed the window" to charge the tenants for the unauthorized painting on one of the rooms. High turnover and shuffling between different account mangers: I was constantly passed around between new property managers, accountants, and business development reps. No one talked to each other, which resulted in more work for me and more damage to my home. My second manager, Heather K., gave me several contradictory statements regarding basic tasks like scheduling AC maintenance. Predatory Billing: Despite telling the sales team from the start that I was only going to be renting my property for a year, they "didn't have this in their notes" and charged me a $1,700 early termination fee. When I pushed back, their response was essentially: "You signed the contract and didn't read the fine print; pay us or go to collections." The "partnership" the sales team promised vanished the moment there was a billing dispute. I even reached out to the President, Carmen Villarma, and the COO to ask if this is truly how they want to do business. They didn't even bother to respond. The Bottom Line: My opinion is TMG spends a lot on Ads to appear first in your search, but that money comes directly out of the pockets of the owners they neglect. Save yourself the stress and the money--find a company that actually values your property. There are tons of property managers you can google that are actually going to give your property attention and dont rely on charging you thousands of dollars when they fail to renew a client.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal