This has been the most pleasant experience I've had at an autobody shop. The owner was not only…read moreincredibly informative and polite but also very reasonable. They did a fantastic job on my Subaru WRX, leaving it looking as good as new. If you're in need of auto repairs and want high-quality results, this is definitely the place to go.

John and Anthony are fantastic! Affordable repair, realistic time frame, amazing work. Highly…read morerecommend visiting Centro Auto Body for any auto body work.

Robert is an excellent mechanic who specializes in auto repair and auto body. With over 30 yrs…read moreexperience in auto repair, there isn't anything he can do with cars. One of the best thing about this repair shop is the prices are reasonable! Highly recommended.

Called to get a quote on a service and they answer the phone "what do you want". I ask if it was…read morethe auto shop and they're answering "who's this". Completely rude and unprofessional

If I could leave zero stars, I would. These clowns towed my car and treated it like garbage in the…read moreprocess -- careless, rough, and completely unprofessional. As if that wasn't enough, the guy had the nerve to be flat-out rude to my girlfriend. Talking down to her like she didn't know anything completely out of line. This place has no respect for people or their property. Save yourself the trouble and call literally anyone else. I wouldn't trust them to tow a toy car, let alone mine.

Honest. Dependable. Trustworthy. Affordable. Timely…read more Everything you could possibly want in an auto-repair shop or in an emergency towing situation. My SUV wouldn't start in a parking garage in Hoboken, NJ. A&L Auto Body was the only shop willing to drive their tow truck into the narrow garage to try to get it out. After making multiple trips to the garage to test various solutions, they were actually able to fix my car (when AAA couldn't), helping me avoid all costs associated with towing. If A&L wasn't able to step up, I have no idea what I would have done to get that car out of that garage. My experience with them was perfect, and I highly recommend them to anyone who is in need of a tow or any sort of car repair/maintenance.

27 days later... You can't make this stuff up…read more After purchasing a car down the street it got sideswiped. Called the dealership and had it towed to Jersey City Auto. The right passenger door & fender got clipped pretty good. Process took 9 days to get fixed. That was from first coming here, through my insurance company getting an appraisal till the repairs were completed. Apparently they do business with several dealerships in the area. Cars are parked in several different lots in a block radius of this place. The owner named Paul walked me through this process. My insurance company wanted to put a used door in instead of a new one. Just minor incidentals he said and paying my deductible. A new one was put on as I had hoped for. Car looks and rides just like it did before hand. As I told him when inspecting it before leaving, just hope we don't have to meet up again anytime soon.

I recently went there on a recommendation from my local auto mechanic [G & T Auto Imports] to get…read moreauto body work done in November/December 2015. They were easy to deal with, communicative/helped me out via e-mail since I was going to be away for the time they were doing the work, and delivered my car looking AMAZING. They even did an extra item for me for free. WOW. You cannot ask for more than that. This was work done through a claim from my auto insurance and they worked with them seamlessly [Progressive, but they probably work with a lot]. I would highly recommend them, as my car was returned to me on time as promised and looking LIKE NEW. Not only was the repair done, but my vehicle was SPOTLESS. Great company, group of people to do business with, courteous, and really DELIVERED. Thank you to Jersey City Auto Body, Inc. for the FANTASTIC JOB. I appreciate you.

Thank you Pete! Got…read moreinto a lil accident and had damage to drivers side. GEICO reccomended this auto shop as it was close to me. They made a great first impression. They were busy but on top of it. Everyone wore white button ups with name tags. The guy at the front desk was nice for check-in. It seems like Pete already knew my car situation, as if he checked my file before hand. I really appreciate that detail because it saved time and he already had an awareness. He also took the time to walk around the car and assess unrelated damages, which I think is very smart so the auto shop is not liable for pre-existing conditions. When I dropped it off, I asked Pete "what if I think the color is off "and Pete looked shocked and a little offended ha ha ha. Pete said "the color will be perfect. The car will be perfect. We don't do shit work." He is clearly prideful in his work. They told me it would take like two weeks. I called in the middle of the second week to check in and they happily gave me an update a few days later they called for me to pick it up. My car looks perfect! It's like brand new. I figured they would repair it, but I didn't think it would be so perfect. attached pictures of the before and after. Thank you, Pete and Ziggy!

We got rear ended and Ziggy's is a partner with Geico. Would 100% go there again on our own if we…read moreneeded work done. They were friendly and fast. Best of all they gave our car a little detail before returning it!

Amazing work, great price and fast service. Dropped off Thursday 3pm and picked up Saturday before…read more12pm. They also washed the car. I would recommend over and over.

If you are looking for a satisfactory job repairing your vehicle, great atmosphere, friendly staff…read moreand good price, look no further this is the place you want to come. Thank you John and staff for a job well done. Great

We had some auto body work done here. It was a LONG process (don't think it was their fault though,…read moreand more so the insurance company). The work that was done seems thorough, aesthetically it looks GREAT and the car parts that were replaced are functioning once again. They also have a warranty policy on parts which I believe is 6 months. Not sure what's standard. When picking up our vehicle they told us about other maintenance we needed to get done (as requested by my partner when the car was dropped off). Lady at the front desk claimed she called us about it but we got no calls or messages about it. Would've been better to get it all done at the same time and I would have preferred that option since our car was at the shop for 2+ weeks. The salesperson/administrative personnel didn't have the best communication style. She seemed too busy to answer questions thoroughly though the place really wasn't busy. The office itself is outdated, very 80s, maybe 70s. My only gripe is the extra charges you get if you pay with a credit card. Not sure if it's standard practice but the place we usually get our maintenance done doesn't charge extra for using a card. We were quoted about $340 for a job if we paid cash but almost $390 if we paid with card. That's a big difference in this economy.

Hopefully by this time Hector the manager got replaced very unprofessional. Sernios does great body…read morework, Do not let them touch anything that has to do with electrical, Left there with the engine light indicator on. Was told the dealership would be informed. LIES. THANKS AGAIN (HECTOR).​

Five-Star Review - East Coast Collision Auto Body Repair Center (Jersey City)…read more Unfortunately, my girlfriend recently damaged my car--a 2011 Mercedes-Benz ML 350 that I've owned and cherished for over 10 years. The damage wasn't major, but it was enough to require a body shop. I was extremely upset and, to be honest, very hesitant about trusting any repair shop. I had a few sleepless nights worrying that my car would never be the same again. Since I live in Jersey City, we drove the car (it was still drivable) to East Coast Collision, and from the moment we arrived, my anxiety started to ease. The first gentleman who assessed the vehicle--later I learned his name is Chris--was professional, calm, and thorough. The shop itself immediately impressed me: clean, well-lit, organized, and extremely professional. I'm 56 years old and have been around long enough to know when a business is legitimate. This place is the real deal. While sitting in the passenger seat, another gentleman came down the ramp, introduced himself, shook my hand, and personally moved my car. I don't know his name, but he carried himself like an owner or senior leader--polite, confident, and clearly someone who takes pride in the business. The whole interaction felt respectful and reassuring. When my car was pulled inside the shop, I saw the interior--and honestly, I was blown away. The place was lit up like a stadium. You could see every detail. There were several high-end vehicles being repaired, and everything looked precise and professional. This was not one of those shady, insurance-shortcut shops. This was top-tier, legit work. They sat me down, explained the entire process, and even coordinated an Enterprise rental seamlessly. At that point, I felt confident leaving my "baby" in their care. About a week later, I got devastating news from the insurance company: my car was declared a total loss. I was crushed. It felt like losing a family member. From what looked like minor damage--a scrape, a busted light, a bumper--the car was suddenly gone. I was in disbelief and honestly depressed. When we returned to the shop, we spoke with Chris and Marissa Riccardi, who I later learned are siblings and part of the family that owns East Coast Collision. Marissa stepped right up, took charge, and patiently answered every question we had. She and Chris explained everything in detail and made thoughtful recommendations--never rushed, never dismissive. I was stubborn and emotional. I wasn't ready to let go of a car that had taken me everywhere--Florida, Virginia, Washington D.C., Vermont, Lake George, Pennsylvania, Boston, and countless trips throughout the tri-state area. That car was part of my life. Chris and Marissa showed genuine care and empathy. They helped me understand the situation and made an incredibly difficult transition much easier. They even allowed me time to remove my personal belongings, knowing how hard this was for me. Because of East Coast Collision, I can now move forward and eventually purchase my next vehicle--something I honestly couldn't imagine doing at first. I give East Coast Collision in Jersey City a five-star, five-diamond review without hesitation. Hats off to Chris, Marissa, that gentleman who greeted me out front, and the entire team--from top to bottom. Even the atmosphere and cleanliness spoke volumes. Thank you for your professionalism, compassion, and integrity. I will absolutely recommend East Coast Collision to anyone who asks. @Thatdominicanlife YouTube-Instagram-Tik Tok

I truly cannot recommend this place enough. Ended up here after someone whacked my car while it was…read moreparked in my building's garage. East Coast was one of the places certified by GEICO and after reading reviews for some of the others, coming here was a no brainer. Happy to report that the reviews are all spot on. From the upbeat and kind attitude of the folks that answer the phones to the experienced and honest technicians that fix the cars, the whole team is just a pleasure to deal with. Most importantly, the car came back looking brand new and the pricing was more than fair. Needing bodywork sucks. Having to deal with shady and disreputable auto bodies makes it even worse, so save yourself the headache and just go here!