Be careful with this business. They hire losers like scott ryan who forged my signature on two contracts. Then they had the audacity to call the police and say they felt threatened by me and they were ridiculed but, didn't stop to wonder how I felt when my home was entered illegally and my name was forged illegally. what nerve!! I give RNR tire negative five stars. read more

Great customer service ! Very knowledgeable and professional, the warranty is definitely legit. Highly recommend!

Love this place speedy service deff will be back for more !!! And the staff are very knowledgeable

Thank you to great professional team at RNR Tire Express!! I had a flat tire and in 10 minutes the tire was repaired and was back on the road. I highly recommend RNR Tire Express. Mike Austin read more

Unethical business. Took advantage of a single female who came in for 1 tire, left with 4. She Has no idea what anything the salesmen were pushing to sell. Pressured into signing a contract that took 4 cheap tires (discount has for $130 each) to just under $2,000. Would not recommend to anyone! read more

I've been going here for the past few years Anytime I have an issue they check it out and fix it.. The employees here always make you feel important read more

Super kind and fast service. They started working on my tire about 10 minutes after signing paperwork.

They did such a good job on my car, and they even fixed my flat for free! Super nice and polite people we really appreciated it!

my dad went in here and got new wheels and tires from y'all and he picked his car up today and it left him and my step mom walking no one even offered them a ride and they live by Reese how professional is that and y'all call this customer service if your workers don't know how to do tires and wheels then y'all need to train them much more read more

Terrible service I fix a problem for another one! got new tires and been putting air since I got them. I been calling for alignment since they send me to they other shop by 82nd because they don't even got the machine for alignments and both of they machine been broke since they open the shop they cant even keep up with the contract but they want you to go every week and pay them the trash service they offer is one of 2 guys that I take out but the rest of the employees not even useful! read more

Went to get a tire fixed. Well it couldn't be fixed . They didn't have the tire that I wanted so they gave me a loaner so I could get to a place that did sell that brand of tire . Who does that ? Well this place does. They were so good at explaining things. Will definitely be back and I will continue to recommend them . read more

I have been in multiple times to get an alignment. 3 to be exact. The first time i went in was on 5/18/22 at RNR tire express which i am a customer of and hold an account for 4 tires which is in good financial standing and current with a free alignment rotation and balance program for all customers. The north university location in Lubbock Texas. It was done poorly or incorrectly i cant seem to figure out which. My steering wheel while driving straight was cocked 50 degrees or so to the left. If i let the wheel go the car will gradually drift to the right. So not aligned. I call and let the manager and the tech who performed the service know and they said bring it back we will fix it. I go back today which is 5/19/22. They work for an hour and come out and say finished. The manager claims he test drove it and the steering wheel is not crooked. Well come to find out it was. I drive it for 15 minutes on the freeway to test and behold. It was crooked. I go back and they tell me in so many words "its a free service you cant complain about a free service, its not crooked you just have ocd". Which is so grossly untrue. I have driven this car everyday for a year. I know what the steering wheel feels like. It is still crooked to the left and the alignment is worse today than when i brought it in. They refuse or are unable to fix what they messed up and frankly they have been very rude and unpleasant and dishonest. If anything i fear theyve broken something. A sad joke of a business profiting on local peoples poverty. I dont want a response or you to offer to fix it. I tried 3 times and your inept mechanics have messed my toe and camber and steering wheel up terribly!! Now i have to pay 100$ to some show to fix your stupid mistakes. Then the worker threatens to come take "your shit". Absolute Joke read more

Would do NO STARS but you can't so. This place is yes good for those of course who are young or just need the help to get new tires amazing and a lot of people are thankful I'm sure. But let me say people be smart use your head and keep your paper work out and make that final payment for the same as cash in 90 days or 180 days.... cause if not they are ripping you a new one and charging you for the price of two-3 sets of tires..... and then when you catch them and prove you've paid it off in the 180days they lie and start throwing more numbers out and it's call back talk to this one and that one or this one will call you back lies.... and very unprofessional when your proving a point.... and remember everyone... if I worked there I'd be calling ppl and reminding them or offering them to pay that 180 day same as cash price and not be so greedy heck they aren't making me rich I'm making the owners rich and they wouldn't care about me period. Wow what a rip off.... guys go to discount 100% amazing people and amazing company.... RNR is awesome except they are a rip off and lie on payoffs.... not very Godly.... but they are good for those who are single getting started in life or going through a hard time. Not saying anything bad about the buyers period..... god bless this company read more

Best place in Lubbock by far. No nonsense and straight to the point. Service was excellent, people were nice, and no "broken" parts. I would recommend 10/10 read more

Rather put no stars. Since 08/24/20 this company has charged my debit card without my permission 9 out of 13 transactions. I have spoken to Luis, Santiago, and Chris expressing my concerns about removing my debit card on file. Each time I was assured it would not happen again. Well guess what, it continued to happen. Not only was I overcharged at the beginning but Chris assured me that he made everything right, now I am being charged without my permission all over again. Which means I was lied to regarding my card being taken off my account. This location is extremely unprofessional and they do not care about their customers. As of today, I have filed a complaint with the BBB regarding my concern and frustration (also providing my bank statements to BBB to show proof of all the unauthorized transactions). I highly recommend for anyone, to not continue or do business with RNR tires on N University in Lubbock, TX. (I am using my wife's Google account for this review) read more