Quick and easy. Went there for consultation for my daughter's braces, they took x-ray then Dr…read more Samra sat down with us told us the plan and cost. Everything went so well. Fast and easy, the office ladies are nice and friendly. I find it also cute that they put this board outside to welcome new patients.

Worst experience ever, I would not recommend this Orthodontist office to anyone. Very…read moreunprofessional and money hungry. The office did not do a good job on my son's braces and when I went to the office to get assistance, Samra wants to charge me more money to put him back in braces even though I already paid over $4k for the initial braces, then there is the endless customer blaming. No accountability at all from Samra Orthodontics..... ZERO. If you want to be ripped off and receive crappy service then this office is for you. If I could give 0 stars I would. Never agian!!!

My implants are 32 years old. I requested to have non metal instruments used on the 4 implants. The…read morehygienist used a rotary polisher to clean the gum area of these behind them. The force she exerted into the gums and posts was intolerable. That was the last step for cleaning, and checking with my finger was unable to find excessive blood from that. I made my complaint and made sure the insurance provider received reimbursement for the cost of the visit. I also canceled my next appointment and choose not to use this dentist.

I have been having a dental emergency I called my case manager with the county and she helped me…read moreset up this appointment with this dentist. Today is my appointment in about 4 hours. I just received a phone call that they do not accept my insurance. Today is Thursday. I had set this appointment up early last week. So now I get to go and try to find another dentist and try to get squeezed on in somewhere, meanwhile, I'm still having tooth pain and tooth issues... I was really looking forward to this appointment hoping that I would get some kind of help but now I'm back at the drawing board

Dr Wu is the best Orthodontist here in Elk Grove…read more I have had 3 kids get braces here. And they do not dread going there. As an adult Dr Wu has helped me as well. Coordinating with my oral surgeon and helping me with a favorable outcome.

I was referred to Dr. Wu by my son's pediatric dentist. After reading all the positive reviews, I…read moredecided to bring my son here. We've been patients for a little over a year now, and unfortunately we've had to come in multiple times for "emergency" visits because bracket fell off, wires came loose, or wires were poking my son. Most recently, my son's wire came off on a Friday night. Since we already had an appointment scheduled for Tuesday, I just had him use wax until then. At that Tuesday appointment, the dental assistance informed us that the wires were cut too short, which is why the wire came off the bracket. However, later that SAME day, my son told me the wire came off again. I called the next morning and thankfully they were able to get us in right away. As the assistant explained the situation to Dr. Wu, his immediate reaction was to blame my 9-year-old. He asked if my son had been pulling on the wire or ate something hard because, according to him, "there's no way" the wire would come off on its own without excessive force. I was honestly shocked and upset that his first instinct was to blame a child instead of considering that maybe the work done the day before was not done properly. Not to mention the day before his dental assistant said that the wire came out due to it being cut too short. So which is it?? The wire can come off when it's cut too short or it requires excessive force for the wire to come off?? I reminded Dr. Wu that we had just been there the day before for the exact same issue. I asked why his first reaction was to blame my son instead of questioning whether his staff may have made a mistake. He immediately became defensive and said his office sees "many, many patients" and they never have issues. I explained that this was not the first time we've had problems with my son's braces and that we've already had to come back several times due to brackets or wires coming loose. What bothered me most was that even after I questioned him, he still blamed my son again and confidently said yes when I asked, "So you're blaming my son for this?" It wasn't until I continued questioning him and pointing out the repeated issues that he gave what felt like a very half-hearted apology. He said he would "look into his protocols" and that he's not "above admitting" when his staff makes mistakes. Dr. Wu ended up fixing my son's braces himself that day, and I immediately noticed he spent much more time and care working on them than the assistant did the previous day. At the end of the visit, I asked if moving forward Dr. Wu could personally work on my son instead of the assistants. His response was simply, "It doesn't work that way." No explanation, no reassurance, nothing. Overall, I found Dr. Wu to be rude, dismissive, condescending, and unprofessional in the way he handled this situation. As a parent, it was upsetting to see a grown professional immediately blame a child instead of taking accountability or at least approaching the situation with more care and professionalism. My son may need braces again in high school once all his adult teeth come in, but we will not be returning here.

Thank You Megan for making it another good day here in Elk Grove…read more I just left the office for my daughter routine brace work and as always ,she done a very fine job . Her technique is very good, the precision of the cut of the wire so it won't poke you in the mouth , the smoothness of putting it on . On top of that she is very caring ,one person at a time and answer all your concern. She also helped my daughter brush her teeth to show her the mistakes. Her personally is exceptional, will fit any environment actually, not like some grumpy people ,just to be there to make their paycheck. After seeing her smile , you might realize that anxiety and depression is just a thought. I'm also very happy with how my daughter's braces is coming along, and Dr.Oshetski is very good with the kids. He got a great team working for him, like Marceline working in front desk who is very courteous on the phone .if you still looking for a good office , you can't go wrong with Dr.Oshetski, which I plan for my son when he is ready for his braces. Thank you

My daughter received her retainer today! We are extremely pleased with the results; the before and…read moreafter are definitely noteworthy. I must say that we had an exceptional experience from day 1. The staff are always pleasant, from when you walk through the door (we adore Ms. Marceline), to the wave good-bye. Dr. Oshetski, has a great disposition, consistently in a great mood and he shows so much respect for his team. I felt that the process was transparent from the very beginning and the ultimate decision regarding the plan was left up to us, I appreciate this approach and it's evident that he really values his work. Finally, he also provided a second opinion for my other daughter and the way he spoke about the prior orthodontist was very respectful and professional...that speaks a lot to one's character. Would definitely recommend! And the music is always

Sorry I was infuriated when I wrote the review and could've been nicer with my words. However, I…read morestill stand by what I said. And it's the belittling and condescending behavior I've experienced when with your business especially when your staff (that includes Gabby) would laugh at, tease and ridicule me nearly every-time I came in. Do better! That is a demand! Update to respond to you Dr Adams: it's too little too late for apologies!

Blessing! That is how I would describe my Mom's experience with Dr. Adams and his staff. My Mom had…read morean accidental fall while volunteering at a local hospital (she is 86!). After getting stitched up, our amazing dental office contacted their neighbor in the building, Laguna Orthodontics, to see if they could help by resetting and repositioning my Mom's top 6 teeth. They made every effort to squeeze my Mom in, reassure her, X-Ray her, put braces on her, reassure her again, and promised her that her teeth would be more beautiful than they did before the fall! :) They were all so patient, calm, funny, and caring. They stayed after hours until everything was completed (my Mom had to go back and forth between the dentist and orthodontist offices). I am so thankful for Dr. Adams and his staff. They helped to make an already stressful situation less scary. Jean DeLuca (daughter of the patient, Lynda Middleton)

Their office is so busy that their service is below average. Dr. Collins was highly recommended by…read morefriends and I'm sad to say we haven't had a good experience. We'll be going somewhere else for our daughter.

Dr Collins is quite knowledgeable and professional. Kim is very energetic and friendly. Most of the…read moreassisting staff is efficient and quick. Every orthodontic case will vary but Dr Collins is great and detailed so you are pleased with your results.

Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

A great place to visit for braces or whatever they can help patients with. I get panicky easily…read morewhen visiting any office, but in theirs, I get a great vibe and have never even been close to having an attack. One thing I like to see on their website is a pic of everyone, including the gals behind the desk. These girls are also why patients return; they make everyone feel welcome. Everyone there are very nice even the patients .

Absolutely love this office! Everyone is so nice, helpful and awesome! I will miss the Vintage Park…read morelocation, but Elk Grove Florin is still really close. I'm so glad we were referred here. They really take care of their patients and provide such great quality of care!

We live out of the area and called to see if they could do a dental cleaning for my husband and…read moremyself. They said fine. It was $149 apiece without insurance fine when we got there I was taken in first and they did at least 20 x-rays. Then they cleaned my teeth with a water pack. My husband went in next and I was waiting for him when he came out and he was furious. He said they gave him a bill or something like $2700, and a lot of other upsell items they decided he needed. They said he needed a deep cleaning and they wouldn't clean his teeth. When I made the appointment, I asked for cleaning for both of us, they never told us they had to do complete x-rays, and never also said that they would not clean the teeth If there was any problems. I would not go there again and I would not recommend them. I called back to complain and all they did was say you signed a form that consented to this! No, gee, we're sorry you weren't happy. Just don't go there!

Wow! Thats all I can say. This was my second round of removing my wisdom teeth (did the bottom…read moresomewhere else and it sucked). But Dr. Sibal was amazing and quick!!! I felt no pain and he was guiding me the entire time of what to expect. I am definitely going to switch my normal care to this location as all the staff is amazing, knowledgeable and the office is bougie looking so I felt safe. Deyra(?) and Michael were so sweet and helped me with assurance since I'm an anxious mess always. What an amazing office. Thank you for taking care of me.