Will never be back! Nasty woman at the front counter! She was both rude on the phone and in person…read more I have never had a business treat me with such disrespect and rudeness as was with this place. I would advise you to take your money and business elsewhere!

Brought in a stock kawasaki prairie 650 4x4 that had top in issue wouldn't run right after about…read more30mph did a carb kit didn't fix it. Then Gary who is owner stated he thought it was fuel pump? Replaced that no that wasn't the problem. So he said let me replace intake boots on both carbs nope that wasn't it either! He even adjusted the valves so he said the guy is a little quirky four weeks went by finally picked it up and he starts rambling about gas being in my crank case and said he didn't know how that happened but it won't happen anymore? So took it home changed my oil and filter then rode it run exactly the same nothing changed still won't go over 30mph $820 out of pocket! So I give him a chance to make it right nope basically said he's done couldn't figure it out gave up! No I have an oil leak that wasn't there and a bike that still has no top in! and he said I was quirky and not a good customer from the start because I guess I ignored his wife LOL! WTF! I'll never step foot in that place again what a joke!!

unfriendly service, took about a month and a half to get my clutch done on my motorcycle and I…read morefind out they leave it out in the baking parking lot and 100° sun the whole time. it was out there shop. don't bring your stuff here. wasn't cheap either

A job that was told would be a few weeks took 4 months just to get quad diagnosed. Called when…read morethey said to call and was spoke to very disrespectfully and was called a liar and was given a new date the job would be done, called then and was told another month I was finally contacted 2 months later and was told it was diagnosed and I could drop payment for parts. Told them I'd try to swing by the next week. 6 days later got a call saying they've added a storage fee for taking so long . I went to pick it up to take to a shop that's honest While I was there the owner kept making excuses and said he threatened to add storage fees to " light a fire under my ass and get me to pay"

After a ride to work, I noticed a past-bald patch on the rear tire of my motorcycle. Since I…read morerecently moved, I don't have any equipment to take my tire off. After calling around a bunch of places, Specialized Powersports offered the lowest price to replace the tire. After getting the new tire shipped in, I called them on the day of, brought the tire and my bike in, and they had it done within an hour. They even oiled the chain for me! They were incredibly nice. Though, did use some sarcastic humor to keep things light. But 10/10, I will come back to them again.

I had brought my dirt bike here from a referral from Carlson's Motorsports, which was my first…read moremistake. Unfortunately, we don't have much of a selection of motorcycle service shops here in the Rogue Valley, so I took my chances. I had asked Justin at Specialized Powersports to please diagnose the problem on my dirt bike, and to call me with any updates. I had assumed that the float was stuck in the carburetor. Justin and I had agreed upon $100 dollars to diagnosis the issue, and that if it was something small, he would just fix it for the $100 dollars. Anything more than that, he would call me to see what I wanted to do. Two weeks go by with no word. I had left a voicemail asking for an update the week prior, which was never returned. I decided to go down to the shop in person to see if there were any updates. When I arrived, I had immediately noticed that my dirt bike had some brand new parts on it that I never agreed to. I asked Justin what the updates were, and asked if he had replaced anything on the bike. I also reminded him of our agreement of the $100 dollar diagnostic fee, and that he would contact me before charging any extra or replace anything. Justin seemed surprised that I had not been contacted since originally dropping the bike off, two weeks prior. He proceeded to tell me that the bike runs great now, after having replaced the carburetor, fuel lines, fuel filter, re-jetting the carburetor, and that we were just waiting on a new air filter before it would be ready. I personally, had just rebuilt the carburetor myself, along with replacing the air filter and a handful of other things that Justin knew about, before bringing the bike into the shop. I knew that he was trying to take advantage of me. Justin told me that "I wasn't in repairs very much. Under $300 bucks for sure." I was livid. I told him to immediately cease any further work, I did not want the air filter, and that I would pay him for the work that he did, but I'm taking the bike. It seems to me, that Justin was unable to track down the problem, so he either threw a bunch of new parts on the bike 'hoping' to fix it, or he is just another dishonest mechanic, trying to up-sale the customer as much as possible. I will never go back, and I highly suggest the same. I'd rather make the drive to a more reputable and honest shop. I'm surprised this place is still in business, with the way they operate.

We are a transmission shop from California, our customer broke down in oregon with a faulty cooler…read moreline clip that left the customer stranded along side the road. The vehicle was towed into Dustys transmission and they were able to fix the problem, and get the customer out the next day. Dalton and his crew are professional and efficient and I would recommend them to anybody with transmission needs. Thanks Guys we appreciate you! Hartnell Transmission

Great job diagnosing my problem and it wasn't even transmission related. I was traveling through…read moreOregon and I got stranded in Medford. Tony and Jay went out of their way to help me with my van and get me on the road again quickly. They saved my vacation! Thanks again.

wow!!!! these guys are great, i dropped off our jet skis and the next day they had diagnosed…read morewhat was wrong. they even recommended to not repair it as the ski was not worth it. if your tired of they other ya-hos in town then you seriously need to try these guys out.....

From the owner: Snowmobile repair and modification, specializing in mountain sleds. Timbersled Mountain Horse…read moreDealer. Motorcycle, ATV, Personal Watercraft, Boat and all other Power Sports needs.

Jeff, you did my girl wrong, and it's not ok to take advantage of females. Imagine if she didn't…read morehave me to talk "tech" with you. Hate to say it, but the guys a hack as a mechanic. He might be a good motorcycle painter, I have no idea, because we didn't need a motorcycle painted. But, he doesn't know what a crankshaft pulley is, or how to work a floor jack to support an engine when you remove the side motor mount to swap a serp belt on a Honda in the driveway... He's just trying to get the trip charge and diag fee. I waited a few years before posting this, so if you can believe it, this is my more thoughtful, peaceful review trying to stick to the facts, and leave emotion out. The ones I started typing two years ago were more scathing. Want more details? Read on.... My girl's car broke down near Medford. Symptoms were a loud noise like a screeching belt, and smoke from under the hood, and a bunch of lights came on on the dash. I'm a shadetree mechanic, but I was in Florida, unable to help, so I went to work trying to find a competent mechanic. Obviously I knew it was a serp belt related issue. I called him, and he talked a great game on the phone! We discussed that it could be as simple as a bad belt, or possibly one of the accessories (Alt, PS pump, water pump or tensioner) locked up causing the issue. I understood. Of course, Honda has the serpentine belt setup where you have to remove the motor mount to install a new belt, and I get it. We discussed this (because I brought it up), and he said it wouldn't be a problem. He said there was a charge to come out and look (maybe $240? - some of that for travel expense), and then he could give us a more detailed estimate once he got his hands on it. He confirmed he has lots of parts suppliers so once he got it diagnoses, he should be able to get 'normal' parts same day. I get it, you don't know what you've got until you get into it. I gave the green light for the diag, and asked him to call me when he got there so I can make the call. Long story short, he came out, cut the serp belt with a knife (he didn't think of cutting it off - I had to ask him to do it), spun the acessories, and said he didn't feel any issues with the accessories, but he couldn't be sure there was not a problem with them (fair). After cutting the belt he said the Alt, water pump, and PS pump turned easily, and the tensioner had a little play but he didn't think it was a major issue.Where I knew he was a hack, is he said he thought the issue was the oil pump pulley. Reason being, it was the only pulley he couldn't turn by hand. I was like.... "Do you mean the ... CRANKSHAFT?". He's like, yeah, the one that drives the oil pump. Still thinking he's competent, I asked him if it would turn with a socket, and if it turned smoothly.. He's like "I don't know I tried to turn it by hand.. Lemme try with a socket". He said "yeah, the oil pump pulley does turn with a socket... ". I'm like "Is it turning smoothly, or does it feel 'chunky'?" (I've figured out he's clueless, so I'm treating him like a 10 year old with a ratchet..) He says it turns smoothly.... That's when he told my girl he wouldn't be able to put it back together because he'll need a lift to install a new belt on account of the engine mount.... Man, I could do that **** on my back in the driveway with a $20 Harbor freight bottle jack! If I wasn't thousands of miles away... He recommended she have the car towed to his "friend" that has a full shop with a lift to install the belt. Yeah, no thanks. So, He understood the job clearly, We discussed the specific issue of needing to remove the motor mount to install a new belt, and that was the reason he gave for not being able to do anything more than cutting the belt off with a darn knife and spinning the pulleys by hand. NOT TO MENTION, HE DOESN"T SEEM TO KNOW WHAT A CRANK PULLEY IS. To his credit, he was extremely effective at confirming what I told him on the phone, and making sure that my girl's car was LESS able to move under it's own power than when he arrived, and fleecing her out of a few hundred bucks. I bet he gets a lot of "trip charges" and his friend with a real shop gets plenty of referrals. I've worked in the auto industry off and on for many years, and every painter I've ever met ain't right in the head. I think it's all the fumes. This one's no different. Total joker. If anyone really understands how to wrench, I expect all the things I've said will be a fun comical read. For us, it was just a waste of time and money. That's why I never trusted mobile mechanics. There's a reason they don't have a physical shop. I was going to let it go, but my girl asked me to post a review because she said I write good reviews, and she was worried other females might get taken for the same ride. The summation of this saga was we got the car towed ($$$) to another mechanic, who put a new serp belt on the car, and it drove 4000 miles to FL with no more issues....

Very quick arrival very knowledgeable and works with you! I'm so glad to have had the opportunity…read moreto go through wecome2u road service fixed my problems and had me on my way in 30 minutes or less thanks Jeff .

Russ was very helpful in the purchase of a new 2025 CFMOTO 450SS. The process was pretty simple and…read moreI would recommend them to friends.

I've been in there and have been searching for a Kawasaki z125 pro. Getting any information from…read morethese guys is like pulling teeth. I decided to go with CFMoto since the cost is substantially lower and they're available for pick up right now!

David is so knowledgable and professional! He gave me bike safety tips and recommended the Bear…read moreCreek trails for taking my ebike for a spin. He installed safety equipment on my new Aventon Level when he assembled it for me. I highly recommend him and his products!

I was looking for some information on a used bike that I had just purchased. They were very helpful…read morein had a lot of knowledge about the bike. They helped me to figure out how it would fit me better and what options I had to do that. These guys went out of their way to help me with the bike that I didn't even purchase from them. Now that is real customer service. I will be purchasing anything I need there from now on. Thank you.