Third and final stop of my car parts check today, O'Reilly does not seem any better and no worse…read morethan the other major chains along South Blvd. As near as I could tell, the prices looked to be about the same, the stock looked to be about the same and the service seemed to be about the same. Aisles of cleaning and engine chemicals and oils, filters, accessories, parts, tools and a lot of stuff behind the counter for replacement parts.

Not the best experience. My husband called ahead of time and asked if they had a certain car…read morebattery in stock. They said that they did and my husband asked if they could install it. The person on the phone said that they could. We drove all the way over there. Parked our car and went inside. I saw a man and a woman in front of the counter and they both looked at us and walked away. I didn't think they were employees because both were wearing street clothes. 10 mins later the same woman walked over behind the counter and asked to help us. We told her about our battery and she immediately said that they probably couldn't install it. What!! Seriously? She then said she had to have someone take a look at it. Sure enough the guy said he couldn't install it. Really? Total waste of time.

herlam helped massively I was stranded on my bike & he helped me with tools & know how on how to…read morefix it. I was stressed scared all of the emotions cause I thought had to pay hundreds for a tow and then pay to fix it so massive help from herlam. THANK YOUUUU

Dropped my truck off here June 21 2025 because of a overheating issue and it sat in a bay for 6…read moreweeks and finally called and said the couldn't do it and jt got towed to another shop were the sai the motor was blown and they said "We replaced the radiator hose,batteries,and thermstat" and they didn't do any of that and on top of that they stole atleast $3000 worth if personal item and my dad called corporate office to have the problem resolved and we have yet to receive a call back also they stole a family heirloom. DO NOT RECOMMEND GOING HERE!!!

John L was amazing ! Helped out alot ! Best auto zone in the city ! He assisted me from start to…read morefinish . 5 stars !

Manager Eduardo Very racist ! I went to buy brake . I…read morepurchased brake pads they let me use my military discount. Went to the shop to get them put on they said I need rotors. So I went back to get the rotors and asked about pricing got ready to pay for rotors and they said you need your ID again to get the military discount. I left my wallet back at the shop And I was like I just bought brakes here not even 30 minutes ago with the same guy checked me out, the Eduardo manager was like no I'm not giving you a discount if you dnt show me the id now. Then he Proceeds to walk off talking about me in Spanish. Like i didn't understand him. He Treated the Hispanic customers before me completely different and nice than me. Never going back, I'll drive 30 mins before i go back to this one.

They're not even at this location anymore. Do not waste your time. Please update your businessread more

Love these guys. Let's start with the positive attitude from the moment you enter the door. They…read moreare true experts at making your car shine and will give you plenty of advice. A few times I've gone by with someone on the car I can't get clean and they've opened product, walked outside and cleaned the spots to make 100% sure that it will work. The products are all top notch and they keep innovating to come out with more. I'm really glad they have a shop in Charlotte.

Don't let the name fool you. You can drop off a set of heads here for shaving. They have a…read moremachine shop that can do a bunch of stuff and it's cheap. Lots of shops use this place, save your money and do it yourself.

Awesome guys. I showed up at fifteen minutes to close with two axles and the wrong bearings…read more.. They tanked the axles, found the right bearings on the shelf, replaced the bearings, and replaced a bad wheel stud all while I waited. Thanks guys.

I have ALWAYS had a good experience here…read more When my car window wasn't rolling down, Jason spent almost a full hour (in the hot sun) checking my fuses to see if he could help. It ended up being a wiring issue in the door. Also, when my dad's phone battery stopped holding a charge, Jason quickly ordered it in and had everything ready the next day! He did the same for a family friend as well!

DO NOT SHOP HERE…read more Here is why I give this company a 1 star: I bought a top of the line Interstate AGM battery for 2008 Chevy Avalanche AT $279. Drove away and went shopping around 2pm. At 3pm returned and the truck wouldn't start. Called AAA to get a jump, they tested battery and said it was "defective" - not low, "defective". I thought they just wanted to sell me a battery. Drove away and ran truck for 1 hour, turned off, 15 minutes later...dead. No click, no lights, no nothing!!! Called AAA again, got 2nd jump. Different AAA service person tested battery, said battery was "defective". I called Interstate store and they said it couldn't be the battery, it was the alternator or a short. AAA guy completely disagreed. It's now around 4:30pm, wife is really getting pissed. Drove to another store, let engine run while shopping, came back around 5:15pm, guess what...dead again. Now, since young sales person at Interstate store was adamant about it not being the battery and, hard for me to imagine a brand new Interstate battery would be defective (I assumed they would have been tested at factory), I called a mobile mechanic who charged me $60 to come and check it out, $60 1 hour labor, and $150 for a new AutoZone alternator. I thought this would take care of the problem. Went to the last store to shop and once again, dead. I called AAA for the 3rd time to jump me over the last 5 hours. They tested the battery as well and said it was "defective"...3 different techs, same conclusion. I drove hope and by now it was 10:30pm. In the morning, I called AAA the 4th time to have the truck towed to the nearest Chevy dealership. They started diagnosing the problem and told me they couldn't complete the tests because the battery was....drum roll...."defective". I called the Interstate store to see if they could drive over a new battery as it was clear they sold me a bad battery. They said they could not. I later got a call from an owner who said she would drive over to pick up the original battery, but they'd have to run tests (I've seen that trick before) but, they couldn't bring me a new battery unless I paid for it and then hoped I got my money back after they tested it. At this time, I had no choice but to have the dealership put in a new Delco battery in order to finish testing and get my truck back on the road. They put the new battery in and tested. There was only a 1.2 amp draw coming from my trailer brake controller. They disconnected it and there was only a 35 mil amp draw...virtually nothing. So, I ended up buying an alternator I didn't need, a battery brand and type I didn't want and a total of 12 hours of total time diverted from work over this company's selling me a defective product. Additionally, the traffic and turn into the parking area for this shop is dangerous and not worth the risk to shop there. If I hadn't been in a big, lifted 4x4 truck, I would surely have been hit by reckless drivers. The corporate franchise office contacted me to find out what happened, yet they made no offer to compensate me for the time and expense I paid for their screw up. If you shop at this store, you are a fool. If you buy a franchise from this company you are an even bigger fool.

My Volvo needed coolant. I looked online but was a little confused about what type to get. The team…read moreat NAPA auto parts could not have been more helpful. Ted took down my information, put it in the computer, and they got me out the door in teo minutes with exactly what I needed at a reasonable price. Extremely satisfied. Ted expressed concern for my ailing mother when I told him we were driving up to see her. An extremely nice guy with a big heart. I'll be back.

This was my second visit and the gentleman were extremely helpful. The first time I bought a…read morebattery and they put it in my car for me. I came neck for a windshield wiper and they replaced it for me. Both times I was treated will courtesy and respect. Unlike some other parts store, that will rename nameless that makes you feel like a number and will help but reluctantly do so. Not here, o felt Judy the opposite. This will be my go to Auto Store. Thank you.