Patient for more than twenty years, made an appointment for a cleaning for my wife and I in Feb and in July we both got a text saying our appointment was cancelled for two different reasons. One employee left the practice because her husband got transferred out of state so she moved, the other the hygienist was going to be on vacation. Both of these don't happen in a week - what happened to planning and managing a schedule. This isn't the first time I have had this happen so now I've had enough. Made appt in Feb for a July appt then it gets cancelled - really? No thanks very unprofessional - when I expressed my disgust saying we're finding a new dentist and want our records transferred - "Not a problem, we look forward to it". After twenty plus years as a patient. read more

I love this dentist! The dental hygienist was extremely informative. I have never had someone offer me so much helpful information. The waiting room was large and comfortable. read more

Here's the short review: Find another place for dental services. Avoid this office! Now here's the story of my experience: My wife and I were searching for a new dentist in Warrenton, and I received a recommendation for Dr. Flikeid. I called the office, confirmed that they accept my dental insurance, and booked my visit. Though there was a bit of a delay before they were able to schedule me for my first appointment, I eventually arrived at their office with optimistic expectation for meeting Dr. Flikeid. When I arrived, they copied my ID and insurance card, and I was asked to wait. After a few minutes, I was taken back for a full array of X-rays. I was told that their equipment was old and "clunky" (that was the term the technician used) and that she would have to manually hold the slides in my mouth while taking the pictures because some mechanism was broken. It was an unusual and admittedly unprofessional experience, but the attitude of the technician was charming and comforting. When the dentist arrived to review results, I was surprised that it was not Dr. Flikeid. I was told then that even though I had booked my appointment with Dr. Flikeid, he was busy with something else so they reassigned me to Dr. Toulme. I was initially hesitant, because I had researched Dr. Flikeid's credentials and experience to ensure he would be a good fit for my needs. Dr. Toulme was unknown to me. However, I was willing to trust the reputation of the practice. This was a huge mistake. It was soon evident that Dr. Toulme had little regard for my experience as a patient or my requests. I mentioned a minor problem with one of my molars, and asked if it might be checked while I was there. Dr. Toulme shared that there was evidence of reabsorbtion taking place, and she was uncertain if there might be bacteria or something below the crown that had been fitted to that tooth. We talked about options, and she suggested removing the crown so she could get a better look at the tooth. She informed me that the worst case scenario would involve damage to the interior of the tooth that might require a root canal. I stated my desire to preserve the tooth if a root canal was necessary, and she said she understood. "Don't worry. We'll take good care of you." She removed the crown -- which was difficult and uncomfortable. Then she began drilling into the tooth to determine the problem. She drilled and drilled, and I became concern with how invasive the procedure was becoming. She assured me that she was going slowly and doing minimal work. As she continued to work on the tooth, she and her assistant chatted about Dr. Toulme's upcoming wedding plans. At times, the conversation and exchanged humor took on an overly personal tone, and I felt uncomfortable. Eventually, Dr. Toulme stopped and told that she had removed so much of the tooth that it could no longer be saved. I expressed my concern because I had clearly stated my priority of preserving the tooth. Her response was direct and without compassion, "Oh, it's okay. You don't really need that tooth." She said that she would then remove the tooth since I was already numbed up for the procedure. Before I allowed her to proceed, I asked to discuss options. She mentioned that it would be possible to have an implant made to replace that tooth. When I pressed for more information, she admitted that if I chose to pursue an implant, I would need the tooth removed by an oral surgeon who could pack the resulting socket with cadaver bone that would one day grow into a foundation for the implant; this was not something she could do in the office, and she had not volunteered this information until I questioned her. When I indicated that I would definitely prefer an implant over an empty socket, she became abrupt and began concluding the procedure and cleaning up. I was led to the front desk where they assisted me in making an appointment with an oral surgeon who could repair that damage that had been done. Once again, we discussed my dental insurance to make sure we identified a surgeon who would be in-network. (Note that this was the third time my dental insurance was referenced -- once when I made the appointment, once when I arrived and they made a copy of my card, and now when they sought an appropriate referral.) In the hours that followed, as feeling returned to my jaw, I discovered just how much damage Dr. Toulme had done. More than half of my tooth had been drilled away from one side, leaving a jagged shard of a tooth remaining. This shard quickly cut the inside of my cheek to ribbons, and it was several days before I was able to see an oral surgeon and begin repairing the damage that had been done. When the surgeon examined the tooth, he remarked that "someone really did a work on that tooth," and that it looked like they broke off a piece of it and just kept drilling. After 4 months, I am STILL in the process of repairing the damage that was done at this practice. read more

Awesome dental office! Full service, great people, always friendly, compassionate, explain everything, and most importantly, they don't try to sell you on unnecessary procedures and treatments. read more

Dr. Flikeid went above and beyond to restore a three tooth bridge that had been giving me trouble for years. I will always be grateful. Bill Bethea read more

I had some dental work done by Dr. Toulme. I am a bit of baby when it comes to procedures. However, I enjoyed the relaxed and confident vibe Dr. Toulme gave off. The next day I was pain free and I will be back with any dental procedures in the future. I strongly recommend if anyone is looking for a dentist. read more

Note that I'm only giving 4 stars at the moment because my husband was the patient rather than myself, so am going mostly by his experience (although I was with him in case he needed a designated driver afterwards). Dear husband came down late last week with an infected tooth that, while not in emergency mode yet, did need fairly immediate attention. Since we didn't have a local dentist we liked, selected one in our area that accepted our dental plan & said they were accepting new patients. We REALLY lucked out. They had an appt. open for yesterday morning at 10:20 a.m., asking us to arrive 20 minutes early for the usual paperwork, etc. We arrived on time to a lovely, clean, well-lit & pleasantly-appointed waiting area with a plethora of reading material (a lot of local horse publications, which really suited me - lol!). Hubby filled out his paperwork, & it was only minutes later when he was ushered in. While waiting for him, I was able to observe the comings & goings of the office & other patients - everything extremely friendly & upbeat. A mere 45 minutes or so later, husband emerged visibly more comfortable, & the dentist who had performed his extraction procedure (Dr. Zopp) was VERY good at explaining what was going on & how we should proceed before the follow-up appt. next week. Husband said that Dr. Zopp could not have been more caring/compassionate, informative, & competent re: what had to be done, & strongly advised me that - dentist-phobic that I am - this was definitely the dentist for me. (I will definitely have to update on that experience in the future - lol!). (It probably also didn't hurt that the dental assistant was an absolutely lovely, sweet, young woman who reminded me somewhat of Christie Brinkley - lol!!) Dental insurance/co-payment stuff was handled quickly & competently, & pricing was reasonable. Am thinking that this dental practice will be ours for many years to come. read more

Dr. Zopp is the BEST! I just moved to the area and I have an extensive dental history. The front desk was great, got me in even though i'm very limited because i care for my baby most of the time. the hygienist was super friendly and competent, and Dr. Zopp has a great bedside manner. He comes in the room, sits in the chair, looks you straight in the eyes and talks to you for several minutes before doing any work. He is also really CONSERVATIVE in his care.. i have been talked into at least one or two crowns i felt could have waited by other dentists so this is HUGE on my Doctor priority list. Already Looking forward to my 6 month check up :) read more

I am dentist-phobic, to the point of my own detriment. I suspected I had broken a tooth and decided to try Dr Flikeid. Best decision I could make. He got me in within a couple business days, confirmed that I had and I am sitting here now after the extraction. They worked really hard to minimize any discomfort and since I told them how much anxiety I have over being there, they worked even harder to make me relax. Plus, its generally a relaxed and happy atmosphere. I sat in the waiting room the first visit watching people leave and they were all smiling and happy. The staff is comfortable and seems to be enjoying themselves. Dr Flikeid is interesting, willing to have a conversation and shows great compassion. I have promised myself to go back and get a normal dental program going with him ... he has earned my trust. read more