Came to get my passport but silly me didn't bring a check or money order…read more On to the bank I go. But there is a Post office walking distance if you want a money order

This review is long overdue but I came in here a few months ago. The gentlemen in security is…read moreamazing! This review is not for the building or security but for the records office where you can get your birth certificate. I went in and a lovely lady assisted me. She was polite and friendly, advised me of the process and so I completed it. After I took everything back up to her, she advised me it would be a quick wait and to have a seat. At the time, I was on disability due to a previous TORN MCL injury, so I could not stand long. Mind you, I even had a minor limp. I was told I could have a seat by the nice representative processing my request. As soon as a I sat down, some guy who was not even ASSISTING me that was behind the glass, told me I needed to stand up and wait for my turn? Despite me already being assisted but everyone else was sitting? Just because one had a child and another was elderly.... why couldn't I sit down? I felt this rep needs a refresher in disability rights and to learn how not to discriminate. Not ALL disabilities can be seen by the naked eye. I am not the type to argue especially in a government/city building so I stood up and when the lady noticed this, she quickly tried to process my request to get me in and out. After a few minutes, I sat back down because of the pain I was feeling in my knee. The man, however, needs an attitude check and a reminder by HR to leave your problems at the door when clocking in to work. If the process is to not sit (which doesn't make sense.... not everyone can stand for long periods to fill out forms oR at the computer) then you should be mindful of that. Have some signs up maybe if that's the policy !

Hello, I scheduled an appointment last week for a phone interview consultation for today in the…read moreManteca, California office. The employee that I spoke to her name is ' IRENE' I explained to her before that I have short-term memory loss and when I speak that sometimes I'm unclear!! Me. Irene was very patient with me and explained the process in great detail. Ms.Irene took the extra time and I truly appreciate this employees refreshing professionalism. Even though I was not eligible for any disabilities, it's still refreshing to have such a professional government employee. Hopefully this is recognized by the management or SACRAMENTO Headquarters ( Social Security Department ) May somebody give my regards to such a great employee

I thought I would come in here and there would be long lines. Nope. There was only two people at…read morethe window. You sign in on the little machine. They give you a number. Then they call you and I want to say we didn't even wait. Five minutes. It was really quick and the lady was very helpful.

Ok I'm about fed up.. I'm awaiting a package and I get a no access to delivery location alert…read more There's one in particular a sometimes lazy mailman and I think I know who it is... some ____ dude with dreads..where I don't see him on our side of the street but on the opposite side and he's always coming up after 6:30pm.. route city 16..I got mail incoming today too based on informed delivery. I always get my packages for the most part but since this happened I'm just gonna have them delivered to my PO Box if at all possible. This is bullshit. Last November we were missing some jury duty summons. I get that some missing mail shows up the next day or two or three but nothing. I went to the arch airport window and gave them my info and copy of my informed delivery highlighting the mail pieces. Also at the same time waited for the mailman that day being a different guy that also is a shop steward and had much better demeanor.. gave him the same info. I get no callbacks. Mail service has been on a bitch ass decline prolly since 2023-2024 and counting and it's just getting worse. I'm about to call customer service or just email. Hopefully the next day it won't be the same POS mailman because delivery will be attempted again.

This place honestly needs to close down. They don't ever answer phone calls, they don't respect…read morepeople's time and they are terrible at customer service. The delivery mailman that looks younger is always slamming our mailboxes, he flips them open and closes them very rough, not sure who you are but respect other people's things and not try to destroy our mailboxes. When you walk up to the person they don't acknowledge you and just throw it into the mailbox and disregard you standing there. Like I said everyone that works here is horrible and it seems like there is. I management because if there is then they need to get a replacement. Get rid of everyone and get new people that care about the community that they serve.

The woman I spoke with was kind, understanding and respectful. She made every effort to address my…read moreissue, explaining everything in detail. Thank you

TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

Clerk was so rude. She couldn't give me 2 minutes to look through my documents for proof of id for…read moremy 5 year old son because the one I brought was from last year and it needed to be from this year. Instead I had to leave and make another appointment 2 weeks out when I know I had proof on me but she wouldn't let me find

Not very helpful the security stuff send me back to make an appointment which I try for more than…read more2 hours on the telephone no body answer he was rude 100% they don't deserve one star

Front desk Social Security employee(Carmen) at the Lodi office needs more OJT(on the job training)…read more My wife needed to add a middle initial to her social security card to match exactly her drivers license and the social security employee (Carmen) told us that she needed all original copies of birth certificate and birth certificate translation and gave us an appointment for two days later. My wife went to talk to the same lady the next day to see if she could change the time of the appointment and Carmen was rude and said what appointment? I'm not going to work the front that day. So my wife drove all the way to Sacramento to get an original birth certificate at her country's consulate and brought it back and another lady(Mrs Fisher) who assisted her, and told my wife she didn't need the originals, that copies were fine just to add a middle initial to the social security card. Mrs Fisher provided much better service and was nice, not rude at all like Carmen. All the unnecessary time, gas, money and frustration and unnecessary rudeness because of an incompetent lady(Carmen) that does not know her job and gives incorrect information. Incredible. Fire or retire her.

I've got to say. Fast, efficient, friendly. The security guard was very typical, kind and doing his…read morejob. I waited barely a minute after I checked in and they were ready for me at the desk. The clerk was kind and quickly moved me along. Overall I was in and out in less than 10 minutes! A better experience than I was anticipating based off of previous reviews.

Efficient service with kind staff. WIC store located next door and ample parking. The pictures…read moreposted are deceiving; waiting room is big with toys for children along with a tv to watch. Wait time not too bad; waiting is part of today's life.

Low rating for a couple reasons. On Mondays, they have pickle ball in the basketball gym, I believe…read moreat 11:30, pickle ball is over. I asked the person working if the gym would be open for basketball afterwards, she responded that it's not scheduled (?) How exactly is it not available? It's a gym, no additional staffing required, lights are on, nothing else scheduled for the gym, why isn't it available? Second reason for only one star, when you call the number listed in Yelp, you are directed to a city of Stockton answering machine where you need to remember the last four digits so you can enter them to finally get through to the gym. Why don't they have a direct number?

Hoops, you're covered, want to mix a music tape...they got that....arts and crafts....yo yo,…read moreweights, yayaya, cardio-got it, a safe place for kids to hang out when they're not at school-totally, how bout when they have one of their many breaks, can do-and for bucks most parents can afford....our city - doing it's part in keeping the youth of our community occupied, safe and enjoying the valley life!

Tracy is a city I always pass by when I'm going to the South Bay Area from Sacramento or on my way…read morehome. I didn't usually pay much attention to Tracy many years ago. But they're started catching my attention in recent years. The City of Tracy is quietly building up more and more new buildings on both sides of the freeway near I-205. It has many more businesses opened up in Tracy, and lots more people moved to the area. On the other hand, Tracy still gives me the other side of the county and small village feels. They have many almond farms with hundreds or thousands of almond trees everywhere. The flowers are so beautiful in late February and March. The City of Tracy is still in the process of moving more closely with all its neighboring cities in the Bay Area. They built many new shopping centers in the city. Some are pretty good! Some failed. But shopping malls failed and are becoming the new normal after the pandemic now! I hope the City of Tracy will non-stop improving but still be able to keep their county feels.

I just attended the City of Tracy shredding event to help my parents out with years of old papers,…read moresensitive documents, etc. When we got there, there were several cars in front of us. We got into the line at 12:52pm and the event was until 1pm. 4 cars arrived after us and were also in line. Once we got closer to the trucks, there was an elderly woman who seemed to be taking down people's information. She consulted with another older gentleman and told us it was 1pm, the bins were full so they could no longer accept us. I informed her that we were in the line before 1pm. She just said I'm sorry we can't take you. She was polite enough, but I am disappointed with the city. They turned away the cars after us as well. If you have a hard cutoff of 1pm then you need to CLEARLY state that on the website. It just says 9-1pm so presumably arriving in the line to shred by 1pm would be sufficient. They should have accepted the cars who were in line by 1pm and then put up a roadblock sign announcing that the event is over/closed. Also, the bins are not magically full at exactly 1:00pm. If you have a cutoff time, that's fine but don't tell me at 12:59 the bins aren't full but are at 1:00pm. I will look elsewhere to take care of my document shredding needs and will not recommend people to come to the City of Tracy event unless they arrive early in the morning. I don't blame the workers but I am unhappy with the service as we had arrived by 1pm - the stated time - and I may sound entitled, but how many cars, etc. are in line is not my problem. If I have arrived to the venue by the stated time, I expect to receive the service I am there for.

First time I've been to a library that requires you to check in with the police department. I had…read moreto get back in my car drive a few blocks away to the police department which was only labeled by the police cars in the lot. For the new welcoming place for all parking permits it's remarkably unlabeled and not easy to find. Don't go to the main doors of the building go down to what seems to be a lower level area to find the police department. Also write down your license plate number yo save yourself a trip back to your car. I love that everyone just kept saying sorry new rules. Library visits require a visit to the police station. Someone call the firemen.

Great spot to read, write, chill, do homework. There's a Starbucks inside too! Lots of great…read moreprivacy desks and study rooms. I can spend hours here.