We contracted Legere to renovate most of the first floor of our house. The designers and most of the workers are good, talented people with the customer's interests in mind. The head of the company, Steve Troy, is a different story. Steve has one interest - your money. We paid Legere nearly $250,000 for our renovation. Legere recommended replacing the hardwood floor in our kitchen with tile. A couple months after Legere completed the project we noticed that some of the tiles in the kitchen were loose. Legere attempted and failed to fix the problem on 3 occasions. Each time Legere repaired the floor they used a different lot of tiles. Now about a third of the tiles in our kitchen are loose and/or cracked and the tiles don't match. Today we received a letter from Legere's attorney stating that they are no longer responsible for the damage they caused to our home. Several tiling companies have seen the damage and estimated that the repair will cost $30,000-$40,000. Each time we contacted Legere about the tile problems the workers were accommodating and attempted to fix the problem, and each time Steve Troy attempted to blame the problem on us. Steve Troy has now refused to correct the problem. We are stuck with a nightmare. Our kitchen floor is falling apart. read more

I stopped in at the Beach shop on the Boardwalk months ago and really admired everything. Asking if Robert did consulting, and found out he provides a free consult. I appreciated his artful taste and design style but also as important his personal class and ability to understand me. I hired him. We worked together to create my new living room and I am thrilled. I have worked with other designers before and always walked away thinking that they don't hear me. Not so here, I love working with Robert Legere. He is a gem and so are his stores his staff and his integrity. read more

Tacked on a SECOND delivery fee that they claimed orally would not be charged. When I tried to calmly discuss it with them - after I already paid it - they (specifically salesperson Steve Troy) started out unprofessional and only got worse from there. Both me and my wife were yelled at and Steve made several anti-Semitic remarks, saying "I don't care if you don't come back because I don't like dealing with you people and I don't want any business from you people." He told me to "put up posters in every synagogue telling [your] people not to shop" there. I'm really disappointed. Could have been a good experience - the carpet and table we bought were nice - but obviously I will never go back again. read more

BUYER BEWARE.... We contracted with Legere to design a few rooms in our new house. their fees were a little high however we wanted to support locally and were let down. Their game is to charge you a large fee, but in return they promise that they will give you 30-40% discounts off of their competitive pricing. Not sure how most people interpret that but that would typically mean your prices are the same as others in your market, this was not the case at all as I will explain. First they give you a presentation in their store with a small little pinboard and some 2 inch fabirc swatches and some poorly printed out materials from the internet. If they dont have an item in the store for you to see or feel the quality, i feel its a gamble. So we liked some of the ideas - who wouldnt empty house to fill and decorate... We decided to go to a furniture store one day by chance while passing by and sit in some chairs and see compare. Who would buy something without trying it our or sittingin it? We ended up getting some prices compared for the items Leger was trying to sell us. We couldnt believe it!! They were 30-40% less ! To be fair I called another store in state and received prices that were similar. I spoke to Legere about it and they pretty much said tough luck, I asked their rep we were working with Debra to stop all work. (probably should have cancelled with her when she suggested to put a popcorn maker in our living room!! That went out in the 80's ?) She told me she would discuss with the two owners but they were away and could not be reached. 5-6 weeks later, I received an email, not even a courtesy call to discuss their price gauging on top of a large 'design fee'. I called to discuss on the phone with Steven Troy and Robert Legere and the conversation on their side became very defensive argumentative and down right unprofessional. He told me that I was a 'disgusting customer for checking his price'. I asked how they can sell a light fixture to me for $5500 in their store when warshauer cold sell it for $1500?? I told them that I felt very taken advantage and that since the work is not even 1/4 done we should figure out a way to resolve this since they misrepresented their so called discounting. Troys reply with Robert in background on speaker was, "tough luck, we are a $1.8 Mill co. and have a $3mill show room and a very good attorney so go waste some more of your $! " yes waste more , LOL really ? Their derogatory conversations were now over, I have never experienced such unprofessional people. So yes I had to get an attorney and sent a letter to the BBB and fortunately they agreed to return some of the designer fee. There are many other nicer places to shop and see furniture we found an excellent store in paramus and they even offer deign consultations at your home after you spend over a certain amount. read more