My dentist had recommend a doctor in Jax. That wasn't going to happen, too far. Several people on…read moreNext Door recommended Oceanside Endodontics in St. Augustine. Thank you, thank you. This was the best dental experience I have ever had. I had a root canal. I hate root canals. The staff the doctor were so professional. The office is calming, the doctor was calming. If ever I need another, I will look forward to it. Just perfect.

Awesome experience. First time I had a root canal. I went in a total bag of nerves. They made me…read morefeel very comfortable.. I was put at ease.. Dr Bethany Douglas was so caring and explained everything she was about to do all throughout the whole process! Top notch care! This place deserves an A plus!!!

The best dental experience I've ever had. Believe me, it's worth every penny and I'm a nervous…read moreNelly when it comes to the dentist. Dr. Thousand took the time to listen to my concerns and calmed my nerves. Highly recommended. I had little to no pain and if I ever need another root call he will be my first call!

Dr. Thousand was great and so was his dental staff. My problem came when they gave me one price and…read moregave my insurance a different amount. I payed my bill in full and then the insurance sent them a check, which they kept. I called to inquire about the discrepancy. I talked to one girl & was put on hold and transferred, without notice. The 2nd girl advised me to call my insurance company. So, I did. The insurance company called the office and we did a 3 way call. Becky, who handles the insurance and billing was beyond rude. I never raised my voice, yet she was screaming at me. I asked her why she was so hostile & angry. She accused me of talking over her, which I didn't do. I ended up hanging up on her because she was so out of control. I will never be back to this office, which is a shame because everyone was pretty nice. One bad apple can ruin the bunch. UPDATE.... I just received a call from Dr. Thousands office. The Dr. had heard about what happened and how I was talked to and treated. His office was overly apologetic. They have dealt with the employee, appropriately and made things right. I have never written a review before and I really appreciate this office, caring about me, as their patient and not being alright with how I was treated. This is truly a relief because like I stated, Dr. Thousand and his assistants, were amazing.

Let me start by saying COVID has not made anyone's job any easier but Suzanne Wilbur gets it done…read more I had a tooth she could not numb so she professionally backed off the attempt and referred me to an oral surgeon.

Doctor Wilbur and her staff are always professional, helpful and knowledgeable. And on time for my…read moreappointments! I've had to call twice after hours with a dental emergency and received a call back from Doctor Wilbur who met me after hours to repair my tooth. Excellent service!!!

I am new to the area and very disappointed in my attempt to fin a dentist close to home. First off…read moreI had been trying to call for 2 days - not one time in the 2 days I had been trying to call did an answering machine pick up. Finally today I call 3 times back to back and a lady picks up and her greeting is " a very rude WHAT!!! I tell her I need to make an appointment- very rud she tells me to call back because she isn't i front of a computer and she is very busy because they close at 2 ?? Not 4 like it is advertise. I told her nevermin. Why in the world would I want to open my mouth in that plac. Move to the country they said people are so nice. Just an FYI sooner or later you will need new customers - being rude isn't going to get them. 1 star is too man.

Been using the fine folk at Hicks Dental for around 15 years. They have responded to emergencies,…read moreprovided great routine care and performed more than one root canal on me. In addition to the wonderful dentists, the staff is top notch. Did I mention they provide coffee and fresh cookies? Well, they do!

Monica did an excellent job cleaning my teeth and taking X-rays. It was a pleasure to meet her. I…read morealso met Dr. Robbin's for the first time today. also avery nice. First time at a new Dental Office in 22 years. Everyone was very helpful and knowledgeable.

Thank you, Dr. Morris, for getting me in on a very booked, low-manpower day. That type of care…read moreshows us that we are more than a number! We matter to them as people! Thank you! Also, he rocks with crowns! His assistants are awesome, too, especially MaKenzie (sorry if it's not spelled correctly)!!

Went to remake dentures that were quite old.they did excellent job and I am satisfied.read more

Okay, disclaimer up front .. I am a not a fan of dentists and avoid them at all costs, however Dr…read more Karishma Sheth and the staff are AH-mazing and not only took care of my needs, they turned me into a dental warrior! Every time I go in, I'm greeted by genuine people who truly care... no joke. Dr. Sheth is excellent - patient, non aggressive, meticulous, and dare I add "fun" as well? How can a dentist appointment be FUN? From the fabulous teeth cleaning, exam, and actual work performed, - it's brilliant. I overheard Dr. Elliot talk to his patient too and he seems just as brilliant. This is the best place to go for any dental issue & I'm one appointment away from completing my treatment plan. I never thought I'd look forward to my dental appointments but this office is truly that awesome. Thank you!!!

Going to the dentist isn't fun, okay? But these guys kind of make you forget where you are. Lounge…read morefurniture on the porch, a beverage station and TV in the lobby, TVs on the ceilings in the exam rooms, and super friendly staff make me willing to go every six months on the dot for my regular check-ups. Dr. Trunk is super friendly but also great at what she does. She's also realistic - she encourages strong oral hygiene but doesn't talk to you like a lot of other dentists can (read: condescendingly). She just chats with you. The hygienists are also quick and professional and clearly enjoy what they do. I also had a more major procedure done (root canal and crown due to a mistake from a previous dentist) and that was as pleasant as could be. They are professional and do great work and I have had no issues with the crown since they put it in nearly two years ago.

Following their treatment plan, I came in to replace 3 old fillings. Dr. O. removed the old…read morefillings, but decided I needed a root canal and crown instead of a filling. My fillings were from many years ago. Now instead of $78, it's going to be thousands of dollars. Went to another office getting a filling not a root canal. Also, beware of the topical fluoride for adults....it is a profit center. I have never been asked if I wanted this additional treatment. I researched on line. Make up your own mind. Some research says it is great for adults, other research says it is all about the money. Dental Doctors has changed a lot in the past few years. Maybe it is time to make a switch. It appears their business is not nearly as busy as it once was. These are my views and I am not a doctor or dentist. As always, buyer beware.

I would strongly recommend staying away from Alexander Dental…read more I recently went to Alexander Dental for a treatment plan that totaled approximately $5,000. I still have outstanding work that needs to be completed, including a cleaning and crown replacement, and now one of the teeth they worked on is causing severe pain. At my initial appointment, they collected payment and told me they could complete all of the planned work in a single visit. Although I was surprised, I agreed. After completing work on two teeth, they instructed me to take a one-hour break. The break wasn't long enough to go home, and I couldn't eat because of the dental work, so I waited in my car. When I returned, they numbed me again, checked my mouth, and then asked if I could reschedule the rest of the treatment. When I tried to reschedule, they attempted to push the appointment out another two weeks despite the fact that I was already experiencing significant pain. I insisted on being seen sooner and was able to get an appointment the following week. At that appointment, they still weren't able to complete all the fillings as planned. Only part of the work was finished, requiring me to return for a third visit and miss even more work. While I was frustrated, I tried to be understanding. Now I've received an additional invoice for more than $500. When I contacted the office to resolve the issue, I was told that I had said my "card didn't work" and that I would call back. That never happened. What I actually said was that I didn't have any more time to spend waiting in the office because I needed to get back to work, and that they should call me to explain why there was an outstanding balance after they had already collected payment upfront. The billing process was confusing from the beginning. If staff are attempting to collect payment, they should be able to explain account balances and charges instead of requiring patients to wait for a treatment coordinator. They should also ensure that treatment estimates accurately reflect the work being performed and schedule patients appropriately if they cannot complete the procedures as promised. I am not someone who complains without offering solutions. This office could significantly improve the patient experience by implementing a few basic policies and procedures: Confirm before treatment whether all scheduled procedures can realistically be completed during the appointment. Provide explanations whenever treatment plans, timelines, or costs change especially at check in. Train front-desk and checkout staff to explain balances and payment discrepancies before requesting additional payment rather than having to wait for the treatment coordinator post appointment. Establish a policy that patients experiencing pain receive priority scheduling when follow-up treatment is needed, specifically when the dentist reschedules. Conduct a final billing review before collecting large upfront payments to reduce unexpected charges later. After three appointments, missed work, ongoing dental issues, severe pain, and now unexpected additional charges, I am extremely disappointed with my experience. Patients deserve transparency, accurate scheduling, and clear communication regarding both treatment and billing.

My one year old and I had the best experience at Alexander Dental. It was his first appointment and…read moreI was really nervous that he wouldn't sit still but everyone was so patient, kind and gentle with him. He was laughing and smiling the whole appointment and even got to pick a toy out of the treasure chest before we left. The atmosphere is incredibly calm and inviting as well. We actually look forward to our dental appointments now!